Marol Naka Mumbai Maharashtra Desktop support technician Jobs – 172 Open Jobs Today

IT Support Executive
LG Home Comfort Inc. —Powai, Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Email
- Microsoft Access
- Microsoft Outlook
- Computer Science
- Health insurance
- Paid time off
Quick apply
IT Support Technician
STREAMLINE SOLUTIONS —Hiranandani Estate, Thane, Maharashtra
- ₹5,00,000 - ₹7,00,000 a year
- Weekend availability
- Microsoft Access
- Microsoft Outlook
- Computer Science
- Health insurance
- Paid time off
Quick apply
System Administrator
Epicenter Technologies Pvt. Ltd —Bhayandar, Mumbai, Maharashtra
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- Azure
- Computer Science
- Windows
- Health insurance
Quick apply
1h
Technical Support Specialist
Adweb Technology Pvt Ltd —Andheri West, Mumbai, Maharashtra
- ₹4,20,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
8d
Senior System Administrator
Gupta Traders —Andheri East, Mumbai, Maharashtra
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- IT
- Linux
- In-person
Quick apply
5d
IT Support Engineer
Larsen & Toubro —Powai, Mumbai, Maharashtra
- Software troubleshooting
- B.Sc
- Bachelor's degree
14d
IT Helpdesk Executive
XL Dynamics India —Navi Mumbai, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Day shift
- Software troubleshooting
- Windows
- Microsoft Office
Technical Support Engineer- Qualispace
Vertoz —Airoli, Navi Mumbai, Maharashtra
- Rotational shift
- Computer science
- Windows
- Computer networking
- Flexible schedule
5d
IT Support Engineer L1
JENX Digitech Pvt Ltd —Navi Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Support Engineer
New Horizon Group Of School Thane —Hiranandani Estate, Thane, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Technical Helpdesk_immediate Joiner
Team Computers —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
6d
IT Support Specialist
Oetiker —Navi Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
6h
Data Center System Administrator
Lenovo —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Linux
- AI
Desktop Support Engineer
Care Infotech —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
System Administrator
Gauranga Technologies —Navi Mumbai, Maharashtra
- Azure
- Computer Science
- Software troubleshooting
Technical Customer Support
Irecord Infotech Solutions Pvt Ltd —Borivali, Mumbai, Maharashtra
- ₹10,750.41 - ₹37,414.02 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Manager - Technical Services, End User Services
Onity Group Inc. —Mumbai, Maharashtra
- Weekend availability
- Microsoft Outlook
- Management
- Computer Science
ERP System Administrator
Tritorc —Mumbai, Maharashtra
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Oracle
- Computer Science
- ERP systems
- Flexible schedule
IT Helpdesk Support
Interspence Solutions —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
ENGINEER TECHNICAL SUPPORT - L1
Network Techlabs —Andheri, Mumbai, Maharashtra
- Full-time
- Analysis skills
- Communication skills
2d

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IT Support Executive

LG Home Comfort Inc.
Powai, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹50,000 a month

Benefits

Provident Fund
Leave encashment
Health insurance
Paid time off
Paid sick time

Qualifications

ITIL Certification
Microsoft Access
Microsoft Outlook
Computer Science
Software troubleshooting
Salesforce
Slack
Windows
Technical support
Bachelor's degree
IT support
Knockout
SaaS
Desktop administration
Diploma
Communication skills
CompTIA A+
Help desk
VPN

Full job description

Job Title - IT Support Executive

Location: Powai, Mumbai (Nearest Metro: Saki Naka)
Job Type: Full-time | Shift: 09:30 PM – 06:00 AM | Working Days: Monday – Friday

About Us

Founded in 2017, LGHC is a leading Canadian HVAC company built on family values, delivering comfort and trust to every home we serve. To strengthen our global operations, we established our Indian division, Knockout Agency, in April 2024 at Boomerang Tower, Chandivali, Mumbai. Our Mumbai team plays a critical role in supporting North American operations while driving impactful digital growth strategies. We are looking for a dynamic and experienced IT Support Executive who can provide technical support, troubleshoot employee issues, manage business applications, oversee user access, and ensure the smooth functioning of our IT systems and tools.

Key Responsibilities

Employee IT Support

Provide first-level technical support to employees for hardware, software, network, email, and application-related issues.
Troubleshoot issues related to laptops/desktops, printers, Wi-Fi, VPN, browsers, and other workplace technology.
Assist employees with software installation, configuration, updates, and troubleshooting.
Support employees with password resets, account access, MFA/authentication, and login-related issues.
Ensure IT issues are resolved within defined timelines and escalate complex issues when required.

Business Applications & SaaS Support

Provide employee support for commonly used business tools, including:

Microsoft Outlook / Microsoft 365
Slack
Salesforce
Google Workspace and related applications
Other internal SaaS platforms and business applications used by the company
Create, modify, and deactivate user accounts based on employee onboarding, role changes, and exits.
Assist with permissions, access requests, and application-related issues.
Coordinate with software vendors or internal administrators when an issue requires escalation.

Ticket & IT Request Management

Help employees understand and follow the company's IT ticket-raising process.
Create tickets on behalf of employees when required.
Monitor open tickets and ensure timely follow-ups and closures.
Categorize and prioritize IT requests based on urgency and business impact.
Maintain proper documentation of recurring issues and their resolutions.
Escalate unresolved or critical issues to the appropriate technical team/vendor.

Employee Onboarding & Offboarding

Set up laptops, email accounts, Slack accounts, Salesforce access, and other required applications for new employees.
Ensure appropriate access is provided based on the employee's role.
Revoke system and application access during employee exits.
Maintain IT asset and access records.

IT Administration & Security

Maintain records of company laptops, peripherals, software licenses, and IT assets.
Ensure employees follow basic IT security and access-control practices.
Assist with MFA, antivirus, endpoint security, and other basic security requirements.
Identify and report potential security issues to the appropriate team.
Ensure company IT policies and procedures are followed.

Required Skills & Knowledge

1–3 years of experience in IT Support, Helpdesk, Desktop Support, or Technical Support.
Strong working knowledge of Microsoft Outlook and Microsoft 365.
Hands-on knowledge of Slack administration and troubleshooting.
Working knowledge of Salesforce and user-access management.
Familiarity with Google Workspace is an advantage.
Good understanding of Windows operating systems, networking, Wi-Fi, VPN, printers, and basic hardware troubleshooting.
Understanding of user account management, MFA, password resets, and access permissions.
Familiarity with IT ticketing/helpdesk systems and ticket escalation processes.
Good troubleshooting and problem-solving skills.
Strong communication skills and the ability to explain technical issues to non-technical employees.
Ability to prioritize multiple IT requests and work within defined timelines.

Preferred Qualifications

Bachelor's degree or diploma in IT, Computer Science, or a related field.
IT certifications such as CompTIA A+, ITIL, Microsoft certifications, or similar are an advantage.
Experience supporting a growing organization with multiple SaaS applications will be preferred.

What We Offer

Competitive salary and benefits.
Opportunity to lead IT dept for a growing international company.
Exposure to both Indian and Canadian business environments.
A collaborative and growth-oriented work culture.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Experience:

IT support: 1 year (Required)

Location:

Powai, Mumbai, Maharashtra (Preferred)

Work Location: In person

Quick apply

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