Hinjewadi Pune Maharashtra Travel agent Jobs – 66 Open Jobs Today

Assistant Manager - Process Training (Process Trainer/Training/Training Delivery) - Pune
WNS Global Services —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Time management
Quick apply
Fulfillment Agent- Schedule Change
Etraveli Group —Pune, Maharashtra
- Night shift
- Customer service
- Bachelor's degree
- Communication skills
Business Development Representative - Outbound
FlytBase —Pune, Maharashtra
- Full-time
- Public speaking
- English
- AI
- Flexible schedule
7d
Reservation Executive
NOVOTEL —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Global HR Technology Specialist
Vanderlande Industries —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills
1d
Senior Technology Solutions Specialist – Agentic AI Solutions
BMC Software —Pune, Maharashtra
- ₹21,30,750 a year
- Azure
- Computer Science
- Salesforce
8d
Conversational AI Consultant
Google —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- Machine learning
Delivery Manager
LotusFlare —Pune, Maharashtra
- Project management
- Scripting
- APIs
AiML Ops
Virtusa —Pune, Maharashtra
- Master's degree
- Databases
- Continuous improvement
21h
Pune - Walk In
WNS Global Services —Pune, Maharashtra
- Full-time
- Walk-in
- Bachelor's degree
- Banking
Quick apply
O2C Competitiveness Product Owner Senior SME
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Analysis skills
- Project management
Business Manager - Channel Plus
SiteMinder —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Hotel experience
8d
Senior Software Engineer
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Master's degree
- APIs
- Health insurance
UI/UX Development: Architect and Team Lead
Applied Materials —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Work from home
Growth Manager ED Tech
Fibe —Pune, Maharashtra
- Sales
- Master's degree
- Bachelor's degree
Finance Consultant - C2C- Workday Success Plan
Workday —Pune, Maharashtra
- Full-time
- Research
- Bachelor's degree
- Travel
- Flexible schedule
Senior Technical Product Manager (Search and AI)
Autodesk —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Engineering
S&CGN - Tech Strategy & Advisory - ITSM - Manager
Accenture —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Engineering
4400294-Manager
EXL Service —Pune, Maharashtra
- Full-time
- Computer science
- Data analysis skills
- SQL
Director - Enterprise AI Transformation
QAD, Inc. —Pune, Maharashtra
- Full-time
- Remote
- Salesforce
- Travel
- AI
Quick apply

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Assistant Manager - Process Training (Process Trainer/Training/Training Delivery) - Pune

WNS Global Services -
Pune, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Knowledge management
Microsoft Office
Bachelor's degree
Time management

Full job description

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Job Description:

Accountable for New Hire training, Nesting and Performance during a 30-60-90-day period.

Responsible for BAU regular day-to-day work.

Take directions from the training Manager and execute deliverables.

Design process training plans with input from clients.

Assess the effectiveness of training material to be deployed for the KT program including the SOPs, Tracking and provide detailed updates on the progress of training batches.

Conduct PKT and continuous follow with team to 100% adherence, Responsible for conducting Refreshers based on the QA error findings and critical parameters.

Frequent calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations.

Periodic follow up on BQ employees and providing training and refreshers for them to improve their Quality.

Conduct certification programs & other developmental workshops for auxiliary trainers.

Review and revise the standard operating procedures periodically or as agreed with the client.

Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD). Preparing, publishing and maintaining various training reports and dashboards.

To be able to identify EWS (Early Warning Signals), provide feedback, create a coaching environment.

Key Accountability:

Training Performance:

End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during the process of training and nesting.

Reporting: Ensure all training reports including internal stakeholders and clients should be shared on time accurately
Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in Process / pre-process training plan accordingly
Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc.
Stakeholder Management:

Should be able to manage internal communication with peers, stakeholders and clients

Coordination: Conduct interventions during process training and nesting

• TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including RCA, one to one coaching, briefing, classroom sessions, and on floor activities• Hiring: Hiring candidates as per client and process requirement on all communication parameters

Qualifications

Qualifications and Skillset required:Qualification: Graduate in any streamExcellent written and verbal communications in EnglishShould be willing to work in 24*7 environment, (5 days)Strong Time Management Skills and Proficiency in MS office Work Experience: Insurance Experience: +3 YearsP&C Insurance experience Certification/ Domain Certification (If Applicable): Certifications will be an added advantage.Training Experience: Should have a sound understanding of the training function and should have spent +2 years in the training department

Quick apply

Refine Your Search

travel agent jobs in hinjewadi pune maharashtra

Assistant Manager - Process Training (Process Trainer/Training/Training Delivery) - Pune

Fulfillment Agent- Schedule Change

Business Development Representative - Outbound

Reservation Executive

Global HR Technology Specialist

Senior Technology Solutions Specialist – Agentic AI Solutions

Conversational AI Consultant

Delivery Manager

AiML Ops

Pune - Walk In

O2C Competitiveness Product Owner Senior SME

Business Manager - Channel Plus

Senior Software Engineer

UI/UX Development: Architect and Team Lead

Growth Manager ED Tech

Finance Consultant - C2C- Workday Success Plan

Senior Technical Product Manager (Search and AI)

S&CGN - Tech Strategy & Advisory - ITSM - Manager

4400294-Manager

Director - Enterprise AI Transformation

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