Behala, Kolkata, West Bengal No degree Jobs – 231 Open Jobs Today

Process Associate
Wipro Limited —Kolkata, West Bengal
- B.Sc
- English
- Master's degree
4d
Tax Supervisor 1 - State & Local Tax, Asset Management
RSM —Kolkata, West Bengal
- Full-time
- Research
- Finance
- Master's degree
8d
HR Manager
ZITA Telecom India Pvt Ltd —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
12d
Business Analyst
SuperProcure —Kolkata, West Bengal
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
Territory Sales Manager
Chemtex Speciality Limited —Topsia, Kolkata, West Bengal
- ₹3,00,000 - ₹4,80,000 a year
- Full-time
- CRM software
- Sales
- Engineering
CAREER OPPORTUNITY: Business Development Sales Executive
AROHIGLOBAL TEXTILES PRIVATE LIMITED —Salt Lake, Kolkata, West Bengal
- From ₹30,000 a month
- Online application
- Microsoft Excel
- Salesforce
- Bachelor's degree
Quick apply
Production Manager
VINTEC CLOTHING AND APPARELS PRIVATE LIMITED —Rajarhat, Kolkata, West Bengal
- ₹4,20,000 - ₹6,00,000 a year
- Email
- Bachelor's degree
- In-person
- Manufacturing
Quick apply
9d
Territory Business Lead
Colgate-Palmolive —Kolkata, West Bengal
- CRM software
- Sales
- English
MANAGER
SPML Infra —Kolkata, West Bengal
- ₹10,00,000 - ₹15,00,000 a year
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
BIDDER(INTERNATIONAL)
ProWebHill —Kolkata, West Bengal
- ₹9,00,000 - ₹30,00,000 a year
- Full-time
- Bachelor's degree
- Communication skills
Freshers-Management Trainee
innofied —Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Master's degree
- Analysis skills
- Business Administration
- Health insurance
Tax Manager 1 - Partnership
RSM —Kolkata, West Bengal
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
SENIOR ENGINEER
SPML Infra —Kolkata, West Bengal
- ₹3,80,000 - ₹5,00,000 a year
- Engineering
- Project management
- Electrical experience
Technology & Transformation-Engineering, AI & Data-Functional / Manual Testing-AM-Kolkata
Deloitte —Kolkata, West Bengal
- Computer Science
- Bachelor's degree
- Machine learning
Academic Content writer- Education/ B.ED (WFO)
Innovork Research Pvt LTD —Tollygunge, Kolkata, West Bengal
- ₹12,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Flexible schedule
Quick apply
Patient Care Coordinator (Kolkata)
Axios International —Kolkata, West Bengal
- Remote
- English
- Travel
Quick apply
8d
Business Development Internship - SaaS and IT Services
Vyrazu Labs —Kolkata, West Bengal
- Part-time
- Remote
- Marketing
- No experience needed
- English
- Work from home
Looking for Video Editor (Freshers can apply too)
Skyram Technologies Private Limited —Kolkata, West Bengal
- Up to ₹18,000 a month
- Full-time
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
ADN-Staff
EY —Kolkata, West Bengal
- Microsoft Word
- Spanish
- Microsoft Excel
Data Entry Operator
Rampwork —Maidan, Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
5d

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Process Associate

Wipro Limited -
Kolkata, West Bengal

Apply Now

Job details

Fresher
4 days ago

Qualifications

B.Sc
English
Master's degree
Analysis skills
Science
Bachelor's degree
Computer skills
B.E.
Business Administration
Typing
MBA

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Process Associate
City: Kolkata
State/Province: West Bengal
Posting Start Date: 7/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Experience Profile Education Requirements
Role Offshore Staff Offshore Staff
Associate Fresher or Experience
Strong aptitude for learning system software and product specific information
Strong analytical skills
Good English Comprehension skills
Ability to multitask with Keyboard shortcut skills
Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
Should be comfortable working in 24/7 shifts as per the business requirement Under Graduate/ Graduate Degree - Business or any discipline

B.SC IT,MBA,BE not eligible to apply

͏

Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Claims_Processing .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

no degree jobs in behala, kolkata, west bengal

Process Associate

Tax Supervisor 1 - State & Local Tax, Asset Management

HR Manager

Business Analyst

Territory Sales Manager

CAREER OPPORTUNITY: Business Development Sales Executive

Production Manager

Territory Business Lead

MANAGER

BIDDER(INTERNATIONAL)

Freshers-Management Trainee

Tax Manager 1 - Partnership

SENIOR ENGINEER

Technology & Transformation-Engineering, AI & Data-Functional / Manual Testing-AM-Kolkata

Academic Content writer- Education/ B.ED (WFO)

Patient Care Coordinator (Kolkata)

Business Development Internship - SaaS and IT Services

Looking for Video Editor (Freshers can apply too)

ADN-Staff

Data Entry Operator

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