Mumbai Maharashtra Business continuity manager Jobs – 161 Open Jobs Today

MAJOR INCIDENT MANAGER L1
Wipro Limited —Mumbai, Maharashtra
- Management
- Analysis skills
- Team management
- Flexible schedule
MAJOR INCIDENT MANAGER L1(CONTRACT)
Wipro Limited —Mumbai, Maharashtra
- Management
- Analysis skills
- Team management
- Flexible schedule
Manager/AVP- Risk and Governance
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Senior Manager- Procurement-Polymer Industry
Greentech Solutions —Mumbai, Maharashtra
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Engineering
Quick apply
Assistant Manager - Business Management, TPRM
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
2d
Manager - Supplier Risk Management, Governance & Reporting
M&G plc —Mumbai, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
3d
Chief Specialist, Technical Supply Chain Management - Vendor Management
People range overseas —Kurla West, Maharashtra
- ₹5,00,000 - ₹7,50,000 a month
- Full-time
- PMP
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
10d
Placement Executive | Placement Coordinator
Boston Institute of Analytics Global Education Pvt Ltd —Andheri, Mumbai, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Recruiting
Quick apply
Senior Network Engineer/Assistant Manager
CITIZENCREDIT CO-OPERATIVE BANK . LTD —Malad, Mumbai, Maharashtra
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Microsoft Office
- Analysis skills
Quick apply
Manager | Certified Information Security Manager (CISM) | Mumbai | Cyber Strategy & Transformation
Deloitte —Mumbai, Maharashtra
- English
- Master's degree
- Business development
Sr. Manager- I - Internal Audit
ICICI Prudential Life Insurance —Mumbai, Maharashtra
- Bachelor's degree
- Communication skills
Senior Key Account Manager
Logitech —Mumbai, Maharashtra
- Online application
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
AVP - RISK ORM – Anti-fraud
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Spanish
- English
- Microsoft Office
Manager- Account Management
Nucleus Software —Mumbai, Maharashtra
- Computer Science
- PMP
- Engineering
Senior Operations Manager (Medical Claim Digitization)
Intelligent Industrial Internet Systems Private Limited —Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Health insurance
Quick apply
Procurement Manager - Electronics
Procura Business Pvt Ltd —Mumbai, Maharashtra
- ₹18,196.06 - ₹75,000.00 a month
- Full-time
- Oracle
- In-person
- Negotiation
- Paid time off
- Cell phone reimbursement
Quick apply
Manager - TA Transformation
Sun Pharmaceutical Industries Ltd —Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Project management
Senior Manager – Operations
scymes services pvt limited —Wadala, Mumbai, Maharashtra
- ₹35,000 - ₹55,000 a month
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
6d
Business Management
Nomura —Mumbai, Maharashtra
- Finance
- Master's degree
- Analysis skills
Delivery Manager/Lead - Associate Onboarding Administration
Tata Consultancy Services —Mumbai, Maharashtra
- Bachelor's degree
- Recruiting
- Business Administration

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MAJOR INCIDENT MANAGER L1

Wipro Limited -
Mumbai, Maharashtra

Apply Now

Job details

Benefits

Flexible schedule

Qualifications

ITIL Certification
Management
Analysis skills
Team management
ITIL
Communication skills
Help desk

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: MAJOR INCIDENT MANAGER L1
City: Mumbai
State/Province: Maharashtra
Posting Start Date: 7/15/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Do
RESPONSIBILITIES
Ã¢ÂÂ¢ Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs
Ã¢ÂÂ¢ Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved
Ã¢ÂÂ¢ Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration.
Ã¢ÂÂ¢ Coordinating with the respective SMEs for speedy resolution of the Major Incident
Ã¢ÂÂ¢ Ensuring the Major incident is resolved within the SLAs agreed with the Customer
Ã¢ÂÂ¢ Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high.
Ã¢ÂÂ¢ Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed.
Ã¢ÂÂ¢ Ensuring that all the resolution procedures are updated in the knowledge database / Work log
Ã¢ÂÂ¢ Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future.
Ã¢ÂÂ¢ Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process)
Ã¢ÂÂ¢ Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents
Ã¢ÂÂ¢ Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process.
Ã¢ÂÂ¢ Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents

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KEY SKILLS AND COMPETENCIES
Ã¢ÂÂ¢ 8-10 years exp in driving the service operations.
Ã¢ÂÂ¢ Min 8 year of experience in managing the IM and MIM processes
Ã¢ÂÂ¢ Preferably ITIL Expert, or Min two ITIL Intermediate certified professional
Ã¢ÂÂ¢ Strong analytical, communication, presentation and reporting skills
Ã¢ÂÂ¢ Good leadership, people management and operational skills
Ã¢ÂÂ¢ Should have exposure to ITIL practices.
Ã¢ÂÂ¢ Good written & verbal communication skills
Ã¢ÂÂ¢ Experience in helpdesk environment
Ã¢ÂÂ¢ Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere
Ã¢ÂÂ¢ Ability to work in shift and flexible schedule
Ã¢ÂÂ¢ Ability to motivate staff
Ã¢ÂÂ¢ Excellent team skills with ability to listen and contribute to discussions and meetings
Ã¢ÂÂ¢ Building & Maintaining Relationships
Ã¢ÂÂ¢ End to end ownership for customer satisfaction through levels of support
Ã¢ÂÂ¢ Planning and organization & working well with Virtual Team
Ã¢ÂÂ¢ Virtual Team Management Skills
Ã¢ÂÂ¢ Relationship Management for services and vendors interface

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Mandatory Skills: ITIL Incident Mgmt .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Refine Your Search

business continuity manager jobs in mumbai maharashtra

MAJOR INCIDENT MANAGER L1

MAJOR INCIDENT MANAGER L1(CONTRACT)

Manager/AVP- Risk and Governance

Senior Manager- Procurement-Polymer Industry

Assistant Manager - Business Management, TPRM

Manager - Supplier Risk Management, Governance & Reporting

Chief Specialist, Technical Supply Chain Management - Vendor Management

Placement Executive | Placement Coordinator

Senior Network Engineer/Assistant Manager

Manager | Certified Information Security Manager (CISM) | Mumbai | Cyber Strategy & Transformation

Sr. Manager- I - Internal Audit

Senior Key Account Manager

AVP - RISK ORM – Anti-fraud

Manager- Account Management

Senior Operations Manager (Medical Claim Digitization)

Procurement Manager - Electronics

Manager - TA Transformation

Senior Manager – Operations

Business Management

Delivery Manager/Lead - Associate Onboarding Administration

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