Gachibowli, Hyderabad, Telangana Customer care specialist Jobs – 83 Open Jobs Today

Specialist - Customer Care - Blended 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
10d
Customer Care - Technical Support Specialist
UWorld, LLC —Hyderabad, Telangana
- Weekend availability
- Windows
- Bachelor's degree
- Data entry
Quick apply
1d
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
10d
Resolutions Team Leader-Customer Service Centre
IKEA —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Analysis skills
6d
Product Support Specialist 1
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Salesforce
- Paid holidays
- Paid sick time
Quick apply
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Senior Analytic Specialist
Computershare —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Microsoft Access
- English
- Health insurance
- Paid time off
Card Services Specialist
NationsBenefits, LLC —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Quick apply
Global Time Management Senior Specialist(Senior Associate)
State Street —Hyderabad, Telangana
- Full-time
- Microsoft Office
- AI
- Time management
- Health insurance
9d
Medical Coder
Enovis —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- EMR systems
- Epic
- Health insurance
- Life insurance
Finance Specialist
CBRE —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
- Health insurance
- Food provided
RCM QA Specialist
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Bachelor's degree
- Paid holidays
- Paid sick time
Quick apply
8d
Card Services Supervisor
NationsBenefits, LLC —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Quick apply
Senior Finance Specialist
CBRE —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
- Health insurance
- Food provided
SAP HCM US Payroll, Specialist
Strada Global —Hyderabad, Telangana
- Computer Science
- Bachelor's degree
- IT
- Commuter assistance
- Health insurance
RCM Coding Specialist
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Microsoft Excel
- B.Sc
- English
- Paid holidays
- Paid sick time
Quick apply
Accessibility Consultant
Deque Systems —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Functional Specialist_SAP SD_O2C-GTS
Bosch Group —Telangana
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Functional Specialist_SAP SD_L2O
Bosch Group —Ranga Reddy District, Telangana
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Functional Specialist S2P (SAP MM)
Bosch Group —Ranga Reddy District, Telangana
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply

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Specialist - Customer Care - Blended 4A

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time
10 days ago

Qualifications

Customer service
English
Bachelor's degree
Business Administration
BA
Information Technology

Full job description

Specialist - Customer Care - Blended

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Data Quality Analyst & SMEs

Responsibilities: Handle inbound customer calls to address inquiries, resolve issues, and provide accurate information across products and services. Make outbound calls to follow up on customer requests, promote offerings, and generate qualified sales leads. Maintain detailed and accurate records of customer interactions and transactions using CRM tools. Collaborate with team members to meet service level agreements and exceed performance metrics. Identify and escalate priority issues to management to ensure timely and effective resolution. Stay updated on product knowledge, company policies, and industry trends to deliver informed and consistent customer support.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Customer Service Representative (CCSR) - TransmanTransman, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Customer Experience Certification (COPC) - COPC Inc.COPC Inc.

Required Skills

Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Onboarding, Customer Relationship Management (CRM), Customer Service, Customer Service Analytics, Data Analytics, Data Literacy, End to End Management, Generative AI, Internet Businesses, Onboarding, Online Customer Support, Online Transaction Processing (OLTP), Software Industry, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface

Language

English, English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Blended

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer care specialist jobs in gachibowli, hyderabad, telangana

Specialist - Customer Care - Blended 4A

Customer Care - Technical Support Specialist

Front Line Manager - Customer Care - Voice 4B

Resolutions Team Leader-Customer Service Centre

Product Support Specialist 1

Specialist - HRO - Payroll & Benefits 4A

Senior Analytic Specialist

Card Services Specialist

Global Time Management Senior Specialist(Senior Associate)

Medical Coder

Finance Specialist

RCM QA Specialist

Card Services Supervisor

Senior Finance Specialist

SAP HCM US Payroll, Specialist

RCM Coding Specialist

Accessibility Consultant

Functional Specialist_SAP SD_O2C-GTS

Functional Specialist_SAP SD_L2O

Functional Specialist S2P (SAP MM)

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