Haryana Customer care specialist Jobs – 51 Open Jobs Today

Problem Management Specialist
Guest-tek India —Haryana
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
KYC Analyst
Barclays —Gurugram, Haryana
- English
- Administrative experience
- Communication skills
1d
Finance Operations Specialist (Sabre expertise mandatory)
Navan —Gurugram, Haryana
- English
- Accounting
- Communication skills
Quick apply
Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Specialist - Training
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
Senior Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
Integrated Logistics Customer Onboarding - Technical Architect
Kuehne+Nagel —Gurugram, Haryana
- SQL
- Analysis skills
- Communication skills
8d
Technical Implementation Specialist, APAC
SHL —Gurugram, Haryana
- Full-time
- Salesforce
- Analysis skills
- Communication skills
13d
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA
Senior Specialist, SAP IBP SME- Cross Functional Expert
Organon —Gurugram, Haryana
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Driving
Quick apply
6d
National Tax Specialist
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
T3 - Analyst - Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
National Tax Specialist (Direct Tax)
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Finance
- Analysis skills
T3 - Analyst Operation
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Strategic Pricing Lead Analyst
FedEx AMEA —Gurugram, Haryana
- Full-time
- Microsoft Excel
- PMP
- Finance
Solution Area Specialists - Biz Apps
Microsoft —Gurugram, Haryana
- Full-time
- Computer Science
- Sales
- Master's degree
6d
Sales Specialist, ACI ISC
Philips —Gurugram, Haryana
- Full-time
- Master's degree
- Business development
- Bachelor's degree
21h
Management Trainee
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Cloud Engineer III
Insight Enterprises —Gurugram, Haryana
- Azure
- AWS
- In-person
- Health insurance
7d

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Problem Management Specialist

Guest-tek India
Haryana

Quick apply

Job details

Permanent

Qualifications

Operating systems
CCNA
Windows
Microsoft Office
Analysis skills
Computer networking
Organisational skills
Linux
Communication skills

Full job description

Company Description

GuestTek™ is a global leader in broadband technology and interactive solutions for the hospitality industry. Since 1997, we have partnered with hotels to maximize your property’s offerings–enhancing your brand, helping you generate more revenue and giving you total confidence you’re delivering a world-class guest experience.

With operations reaching 85 countries and serving more than 3900 hotels, we understand your most critical requirements. Whether it’s an individual property, franchised or corporate location, GuestTek allows you to customize each solution to your property’s needs. And GuestTek’s focus on hospitality means we fully understand and deliver on the technology needs of today’s guests, while engineering the in-room technologies desired by tomorrow’s guests, too.

Our OneView™ platform gives your guests the ultimate in-room experience. With converged HSIA, Video, Data, Voice and mobile applications like myAway and myMedia, we provide a seamless integration of their personal electronic devices. By offering a custom interface, GuestTek brings your hotel branding to every room, reinforcing the value and services of your property every time a guest turns on the TV or logs in to their device.

Because OneView is built in house, proprietary and highly customizable, we offer a flexibility that resellers simply cannot match. GuestTek’s Research & Development teams continually develop new features in response to client or market demands. By consistently providing state-of-the-art-technology, our platform is designed to grow with your business.

GuestTek has experienced significant worldwide growth with the 2014 acquisition of iBAHN & TelNet and the creation in 2015 of a subsidiary; Event Conference Services (ECS). We continue to seek opportunities that expand our capacity to serve more global clients and offer the best in hospitality technology. Our continuous commitment to our clients means we at GuestTek align ourselves with leading providers around the world of satellite and cable television to provide better offerings to your guests, helping them to feel just a little more at home.

Job Description

Responsibilities

Analyze and provide specific RCA data to the Director of Global Services Providing recommendations for improvement of products and solutions.
Ensure established guidelines are followed in order to provide quality service Assist in the development and maintenance of a high performing team.
Communicate effectively with all levels of the organization; verbally and written Assist with analysis and identification of chronic problem areas.
Maintain an awareness of new products, and initiatives Other duties as assigned by the Manager.
Review GV, SALT, etc… scores provided by the Brand Manager and provide recommendations for improvement.
Achieve monthly KPIs set by management team.

Qualifications

Demonstrated exceptional attention to detail and ability to work as part of a team Superior communication and interpersonal skills
Superior analytical and reporting skills (written/verbal) Proficient with the use of Microsoft Office
Knowledge of various Operating Systems (Windows, Linux)
CCNA and Linux certification
Knowledge of different networking product is a must.
Capable of effectively coordinating with employees in remote locations Positive, “can-do” attitude
Results driven approach
Motivated, reliable, and goal oriented with a proven dedication to customer care excellence
Exceptional organizational skills, and the ability to multitask with attention to detail
Wireless certification would be an asset

Additional Information

Personal Attributes:

Excellent interpersonal and communication skills, both written and verbal
Strong organizational skills with the ability to manage several tasks at once and meet deadlines
Resilience, patience and an ability to deal diplomatically with any discord
Ability to interact with both internal and external customers in a friendly and professional manner
Excellent phone manner
Work well in a fast-paced environment Team Player (Very important)

Quick apply

Refine Your Search

customer care specialist jobs in haryana

Problem Management Specialist

Associate- Customer Service (COE)

KYC Analyst

Finance Operations Specialist (Sabre expertise mandatory)

Specialist - HR

Specialist - Training

Senior Specialist - HR

Integrated Logistics Customer Onboarding - Technical Architect

Technical Implementation Specialist, APAC

SBU HEAD – CRITICAL CARE

Senior Specialist, SAP IBP SME- Cross Functional Expert

National Tax Specialist

T3 - Analyst - Operations

National Tax Specialist (Direct Tax)

T3 - Analyst Operation

Strategic Pricing Lead Analyst

Solution Area Specialists - Biz Apps

Sales Specialist, ACI ISC

Management Trainee

Cloud Engineer III

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