Gurugram, Haryana Customer care specialist Jobs – 53 Open Jobs Today

Sales | Executive – Patient Care Specialist
Eyemantra —Paschim Vihar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- CRM software
- Sales
- English
Senior Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
Finance Operations Specialist (Sabre expertise mandatory)
Navan —Gurugram, Haryana
- English
- Accounting
- Communication skills
Quick apply
Senior Therapy Development Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Project management
- Bachelor's degree
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA
Integrated Logistics Customer Onboarding - Technical Architect
Kuehne+Nagel —Gurugram, Haryana
- SQL
- Analysis skills
- Communication skills
8d
Patient care specialist(K)
Accord Manpower Services —New Delhi District, Delhi
- Full-time
- Microsoft Excel
- Sales
- Customer service
Specialist - Training
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
T3 - Analyst - Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Technical Implementation Specialist, APAC
SHL —Gurugram, Haryana
- Full-time
- Salesforce
- Analysis skills
- Communication skills
13d
T3 - Analyst Operation
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Management Trainee
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
National Tax Specialist
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Sales Specialist, ACI ISC
Philips —Gurugram, Haryana
- Full-time
- Master's degree
- Business development
- Bachelor's degree
20h
Lead Application Security Engineer
Baker Hughes —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- DevOps
- Flexible schedule
Strategic Pricing Lead Analyst
FedEx AMEA —Gurugram, Haryana
- Full-time
- Microsoft Excel
- PMP
- Finance
Digital Solution Area Specialists
Microsoft —Gurugram, Haryana
- Full-time
- Azure
- Sales
- Master's degree
1d
Senior Specialist, SAP IBP SME- Cross Functional Expert
Organon —Gurugram, Haryana
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Driving
Quick apply
6d
National Tax Specialist (Direct Tax)
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Finance
- Analysis skills
Solution Area Specialists - Biz Apps
Microsoft —Gurugram, Haryana
- Full-time
- Computer Science
- Sales
- Master's degree
6d

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Sales | Executive – Patient Care Specialist

Eyemantra
Paschim Vihar, Delhi, Delhi

Apply Now

Job details

₹25,000 - ₹35,000 a month

Qualifications

CRM software
Sales
English
Microsoft Office
Sales
Medical sales
Bachelor's degree
Organisational skills
Computer skills
Hindi
Communication skills

Full job description

Paschim Vihar, Delhi In-office 2+ yrs INR 25,000 – 35,000

Job Summary:

We are looking for a motivated and dynamic Executive – Patient Care Specialist with a focus on Sales to join our team at Eye Mantra in Delhi. This role combines patient care with a strong focus on sales, where you will be responsible for assisting patients in their eye care journey, addressing inquiries, providing information about treatments and services, and actively promoting and selling our products and services. The ideal candidate will have excellent communication skills, a passion for patient care, and a proven track record in sales.

Key Responsibilities:

Patient Care and Communication:
- Provide exceptional patient care and service throughout their visit to the clinic.
- Address patient queries regarding treatments, procedures, and services offered at Eye Mantra.
- Educate patients about eye care services, treatment options, and aftercare instructions.
- Assist in appointment scheduling, follow-ups, and reminders to ensure seamless patient experience.
- Ensure a comfortable and welcoming environment for patients, addressing any concerns promptly.
Sales and Service Promotion:
- Actively promote and sell eye care services such as consultations, surgeries, and corrective lens solutions (glasses, contact lenses, etc.).
- Suggest and cross-sell relevant products and services to patients based on their needs (e.g., eye tests, vision correction, and other treatments).
- Achieve monthly sales targets by promoting products and services in a consultative manner.
- Maintain a clear understanding of the products and services offered to effectively communicate benefits and value to patients.
Customer Relationship Management:
- Build and maintain strong relationships with patients, ensuring that they receive top-quality care and service.
- Maintain regular communication with patients to ensure follow-ups and retention.
- Keep accurate records of patient interactions, sales transactions, and service requests.
Coordination with Medical Staff:
- Work closely with doctors, optometrists, and other healthcare professionals to provide seamless care for patients.
- Ensure all necessary documentation and records are completed in a timely manner.
- Ensure that all patient concerns are communicated effectively to the relevant medical staff and addressed.
Administrative and Reporting Duties:
- Update patient records in the system accurately, ensuring confidentiality and adherence to legal requirements.
- Prepare and maintain sales reports, tracking performance against targets and KPIs.
- Assist in maintaining stock levels of patient care products (glasses, contact lenses) and ensure they are properly displayed and marketed.

Requirements:

Education:
- Bachelor’s degree in any field (preferably in Healthcare, Sales, or Business Administration).
- Certifications or training in sales, customer care, or healthcare would be a plus.
Experience:
- Minimum 1–3 years of experience in a sales or patient care role, preferably in healthcare, hospitals, or optical clinics.
- Proven track record of achieving sales targets or experience in a customer-facing sales role.
- Experience in handling patient inquiries, providing information, and converting leads into sales.
Skills:
- Strong verbal and written communication skills with the ability to interact effectively with patients.
- Customer-focused with the ability to handle patient concerns and complaints in a professional manner.
- Ability to work under pressure and meet sales targets.
- Good organizational skills with attention to detail and ability to maintain accurate records.
- Proficiency in using CRM software, MS Office, and basic computer skills.

Preferred Skills:

Previous experience in optical sales, healthcare sales, or medical sales.
Familiarity with eye care products (glasses, contact lenses) and treatments would be an advantage.
Ability to speak multiple languages (especially Hindi or English) is a plus.

Apply Now

Refine Your Search

customer care specialist jobs in gurugram, haryana

Sales | Executive – Patient Care Specialist

Senior Specialist - HR

Finance Operations Specialist (Sabre expertise mandatory)

Senior Therapy Development Specialist

SBU HEAD – CRITICAL CARE

Integrated Logistics Customer Onboarding - Technical Architect

Patient care specialist(K)

Specialist - Training

T3 - Analyst - Operations

Technical Implementation Specialist, APAC

T3 - Analyst Operation

Management Trainee

National Tax Specialist

Sales Specialist, ACI ISC

Lead Application Security Engineer

Strategic Pricing Lead Analyst

Digital Solution Area Specialists

Senior Specialist, SAP IBP SME- Cross Functional Expert

National Tax Specialist (Direct Tax)

Solution Area Specialists - Biz Apps

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