India Front office specialist Jobs – 500 Open Jobs Today

Senior Technical Specialist
HCLTech —Bengaluru, Karnataka
- Oracle
- SQL
- APIs
Sr Community Ops Managers - Safety & Compliance
Uber —Visakhapatnam, Andhra Pradesh
- Weekend availability
- Remote
- Microsoft Excel
- Management
- Public speaking
14d
HR Recruiter
Bristol Homes —Zirakpur, Punjab
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
8d
Tendering Specialist - Substation Automation & Protection
Hitachi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Specialist - Analyst
Delta Capita —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
Quick apply
Ocean Customer Experience Specialist
Maersk —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Clinic Manager
The Exotics Vet —Aundh, Pune, Maharashtra
- From ₹50,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
Front Line Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Front Office Executive
Crypto Mize —Delhi
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Customer Support Manager
Airbus India Private Limited —Delhi, Delhi
- Email
- CRM software
- Salesforce
- English
Team Lead, Correspondence
Nimble Solutions —Hyderabad, Telangana
- Management
- Microsoft Office
- Analysis skills
Quick apply
5h
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
5d
Team Leader of KYC Services
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
1d
Lead Associate, Quality Assurance & Engineering
BetaNXT Inc —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Bachelor's degree
Accounting Specialist
JCPenney —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- SQL
Support Specialist IV
Lytx —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
002116 - 100 - Front Office, Assc1
State Street —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Finance
- Health insurance
Customer Engagement Specialist
Fabdiz —RamamurthyNagar, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
Learning Specialist - BPO
Uber —Gurugram, Haryana
- Full-time
- Remote
- Microsoft Powerpoint
- Google Suite
- English

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Senior Technical Specialist

HCLTech -
Bengaluru, Karnataka

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Job details

Qualifications

Oracle
UNIX
Microsoft SQL Server
Performance management
SQL
REST
Calypso
APIs
Linux
Leadership
Python
PowerShell

Full job description

Bengaluru, Karnataka
Job Summary

Role Overview:
We are seeking a Senior Sophis Risque Support Lead to oversee the application support team for the Sophis Risque platform. The role combines technical expertise, leadership, and stakeholder management, ensuring the platform’s stability, availability, and performance for front-office, risk, and operations teams. The manager will also drive process improvements, system upgrades, and vendor coordination to optimize the support function.

Key Responsibilities

Team Leadership & Management

Lead, mentor, and manage a team of Sophis Risque application support analysts (L1/L2/L3).
Assign and prioritize support tickets, incidents, and enhancement requests.
Drive performance management, training, and knowledge-sharing initiatives within the team.
Ensure adherence to SLAs, KPIs, and ITIL-compliant processes.

Technical & Functional Oversight

Serve as the senior point of contact for complex functional and technical issues on Sophis Risque.
Oversee incidents, problem, and change management processes, ensuring timely resolution of critical trading/risk issues.
Manage system upgrades, patches, and environment migrations with minimal disruption.
Collaborate with development teams and external vendors (Finastra) for enhancements, bug fixes, and escalations.
Monitor system health, performance metrics, and automated alerts; proactively address risks.

Stakeholder Management & Reporting

Liaise with front office, risk management, operations, and IT leadership to understand business priorities.
Provide regular updates on system performance, incidents, and planned upgrades to senior management.
Ensure compliance with regulatory and internal audit requirements for risk and trading systems.

Process Improvement & Automation

Identify opportunities for automation, efficiency improvements, and risk reduction within support operations.
Standardize operational procedures, reporting, and documentation for the support function.
Drive continuous improvement initiatives in collaboration with IT and business teams.

Skills & Experience

Functional Expertise

Deep understanding of Sophis Risque (front-to-back trade lifecycle, risk, P&L, VaR, Greeks).
Knowledge across multiple asset classes: Equities, Fixed Income, FX, Commodities, Derivatives.
Strong grasp of trading, risk management, and portfolio processes in investment banking.

Technical Expertise

SQL and database troubleshooting (Oracle, SQL Server).
Scripting/automation (Python, Shell, PowerShell) for monitoring and support tasks.
Experience with Unix/Linux environments and batch processing.
Knowledge of integration protocols (MQ, FIX, REST APIs) and APIs for third-party systems.
Familiarity with vendor support processes and version upgrades.

Alternative Skills to Sophis

Alternate platforms for Sophis, in case relevant skill is not available in market -
Murex MX.3
Calypso
Summit

These platforms offer similar functionality like Sophis and are commonly used in the Banking and Financial Services Industry. When evaluating, pls focus on key function areas of “Risk and compliance”.

Key Responsibilities
1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an Subject Matter Expert
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. Ensuring a sufficient pool of skilled professionals in the designated technology, through activities such as conducting interviews, providing training sessions and offering mentorship.
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
6. To support competency development with envisioning and articulating propositions â building collaterals/ whitepaper creation, market trend analysis etc.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

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Refine Your Search

front office specialist jobs in india

Senior Technical Specialist

Sr Community Ops Managers - Safety & Compliance

HR Recruiter

Tendering Specialist - Substation Automation & Protection

Operations Specialist - Analyst

Ocean Customer Experience Specialist

Clinic Manager

Front Line Manager - Customer Care - Voice 4C

Front Office Executive

Customer Support Manager

Team Lead, Correspondence

Front Line Manager - Customer Care - Voice 4B

Team Leader of KYC Services

Lead Associate, Quality Assurance & Engineering

Accounting Specialist

Application Support Engineer

Support Specialist IV

002116 - 100 - Front Office, Assc1

Customer Engagement Specialist

Learning Specialist - BPO

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