Noida Uttar Pradesh Transaction monitoring Jobs – 129 Open Jobs Today

Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Management
- Bachelor's degree
Executive-Back-End/ Data Entry -Complex Transaction Processing
EXL Service —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
- Accounting
- Data entry
Senior Security Incident Response Analyst
Netspend —Noida, Uttar Pradesh
- Full-time
- Azure
- DevOps
- AWS
Quality & Performance Analyst
NTT Ltd —Noida, Uttar Pradesh
- Microsoft Excel
- Customer service
- English
7d
Quality Analyst - Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
14d
Application Support Engineer II
Transaction Network Services —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Bachelor's degree
- Scripting
Helpdesk Executive
Shree KB Group —Greater Noida, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
Quick apply
Assisstant Manager Costing & MIS
Gujarat Fluorochemicals —Noida, Uttar Pradesh
- Accounting
- Budgeting
- Communication skills
Assisstant Manager MIS & Costing
Gujarat Fluorochemicals —Noida, Uttar Pradesh
- Accounting
- Budgeting
2252754-Senior Assistant Vice President
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Office
- Business development
- Project management
Assistant Manager
Motherson —Noida, Uttar Pradesh
- Microsoft Excel
- Oracle
- GAAP
Cloud Operation Manager
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Azure
- Management
- DevOps
- Flexible schedule
Financial Crime Risk Assessment - Senior Associate
Delta Capita —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- 12th Pass
- Financial services
- Diploma
Quick apply
Order to Cash Operations Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Oracle
- Finance
- Bachelor's degree
Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
3846211-Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Customer service
- Analysis skills
- Communication skills
Order to Cash Operations Associate
Accenture —Noida, Uttar Pradesh
- Full-time
- Oracle
- Finance
- Bachelor's degree
Accounts Assistant
KG Insolation —Greater Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Paid sick time
Quick apply
9d
Accountant
ARSM ACC POWER PVT LTD —Dilshad Garden, Delhi, Delhi
- Up to ₹23,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- GAAP
Quick apply
14d
Associate
EXL Service —Noida, Uttar Pradesh
- Full-time
- Data analysis skills
- English
- Communication skills

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Assistant Manager

EXL Service -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Management
Information security
Bachelor's degree

Full job description

Job Description: The Assistant Manager is responsible for management of CSRs in the organization and development of high performing teams

Works closely with managers ensuring consistency in contact center set up

Facilitates effective interfaces among team members, as well as across teams, providers and departments

Responsible for the day-to-day implementation of member management services policies and procedures

Accountable for meeting the financial, operational and quality objectives of the unit

Responsibilities: Essential Functions

1) Operational Efficiency

• Articulate performance expectations and team objectives while collecting and interpreting balanced measure to evaluate individual staff and team performance

• Assesses developmental needs and collaborates with the support team to identify and implement action plans that support the development of high performing teams

• Initiate root cause analysis and monitor action plans for identified opportunities

• Provide effective coaching and feedback to Nurse Associates that enable them to improve their performance

• Work closely with the Nurse Associates to identify areas for improvement and gaps in the process to create individualized and feasible action plans

• Monitor efficiency and initiate control measures to minimize variances in workload over time

• Executive monthly, quarterly, and annual performance review of Nurse Associates and consequent development processes effectively

• Ensures the team's understanding and use of information system capability and functionality

• Ensure implementation and monitoring of best practice approaches and innovations to better address the Case Manager and Utilization Management Nurse Consultant needs across the continuum of care

• Ensure compliance with internal policies and procedures, external regulations and information security standards

• Effectively forecast and manage the process volume, allocation, and staffing following the Statement of Work on a daily basis

• Maintain accurate reporting and cascading of information to internal and external stakeholders

• Update mandatory process trackers and files for compliance purposes

• Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking

• Oversee and facilitate implementation of updates management and training for new hires and/or team members

• Lead calibration sessions to ensure process knowledge alignment

• Monitor random transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements

• May have responsibility for their own case load work

2) People Management

• Select staff using clearly defined requirements in terms of education, experience, technical and performance skills

• Formulate individualized plan with the CSRs/Nurse Associates to fully understand their career aspirations

• Develop a strong succession plan to encourage organic growth and facilitate “role ready” resources to ensures leadership continuity internally

• Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed

• Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance

• Initiate engagement activities such as Monthly Townhall, Team building, and Internal group sessions to promote camaraderie within the department

• Lead change efforts while managing transitions within a team

• Accountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee level

3) Client Satisfaction

• Supervise the implementation of contact center management services

• Ensure business goals are met and compliance with policies and procedures is maintained

• Protects the confidentiality of member information and adheres to company policies regarding confidentiality

• Handle client feedback and escalations

• Promotes communication, both internally and externally to enhance effectiveness of medical management services

• Produce monthly or weekly dashboard/business reviews in partnership with support teams

• Client interaction such as touch base, business reviews, and calls where Assistant Manager involvement is required

Qualifications: Any graduate with call center experience

Apply Now

Refine Your Search

transaction monitoring jobs in noida uttar pradesh

Assistant Manager

Executive-Back-End/ Data Entry -Complex Transaction Processing

Senior Security Incident Response Analyst

Quality & Performance Analyst

Quality Analyst - Senior Executive

Application Support Engineer II

Helpdesk Executive

Assisstant Manager Costing & MIS

Assisstant Manager MIS & Costing

2252754-Senior Assistant Vice President

Assistant Manager

Cloud Operation Manager

Financial Crime Risk Assessment - Senior Associate

Order to Cash Operations Analyst

Senior Executive

3846211-Assistant Manager

Order to Cash Operations Associate

Accounts Assistant

Accountant

Associate

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