Tamil Nadu Senior customer support representative Jobs – 86 Open Jobs Today

RCM Manager - US healthcare
sara jobs —Coimbatore, Tamil Nadu
- ₹20,295.71 - ₹73,275.88 a month
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
Sr Administrator (Support & Operations)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Microsoft Excel
- Microsoft Access
- Azure
Senior Logistics Co ordinator
Emerson —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Finance
- Health insurance
3d
Senior Commercial Analyst (Maritime)
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Senior DevOps Engineer
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Computer Science
- DevOps
- Windows
Operations Manager Global Derivatives
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Analysis skills
Senior Sales Executive
MRK Healthcare Pvt Ltd —Chennai, Tamil Nadu
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Software Development Manager(Banking)
Corpay —Chennai, Tamil Nadu
- Full-time
- Management
- Computer Science
- B.Sc
- Health insurance
- Food provided
R&A IGU - PAR & Controller
Shell —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Associate Engineer - DataDoc Mgmt
Shell —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
RA PAR and Controller Lead
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Management
- Finance
- Master's degree
Business Level Application Support
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Data analysis skills
- Microsoft Office
- 12th Pass
Associate Engineer - DataDoc Mgmt
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
RA PAR and Controller Lead
Shell —Chennai, Tamil Nadu
- Full-time
- Management
- Finance
- Master's degree
Sr. Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
R&A IGU - PAR & Controller
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Corporate Controller
Shell —Chennai, Tamil Nadu
- Full-time
- Project management
- Agile
- Accounting
Senior Process Associate - Voice - LTC - Collections & Helpdesk
HCLTech —Chennai, Tamil Nadu
- CRM software
- Software troubleshooting
- Customer service
18h
Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Senior Principal Piping Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree

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RCM Manager - US healthcare

sara jobs
Coimbatore, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹20,295.71 - ₹73,275.88 a month

Benefits

Provident Fund
Health insurance
Flexible schedule
Paid sick time

Qualifications

Revenue cycle management
Accounts receivable
Microsoft Excel
Management
MHA
Medical coding
Practice management software
Financial report writing
Financial analysis
Master's degree
Quality assurance
Bachelor's degree
Medical billing
Business Administration
MBA
Leadership
Billing
Communication skills

Full job description

Job Summary:

The Revenue Cycle Management (RCM) Manager is responsible for overseeing the end-to-end revenue cycle process, ensuring timely and accurate billing, claims submission, payment posting, denial management, accounts receivable (AR) follow-up, and revenue optimization. The role focuses on maximizing reimbursement, improving cash flow, ensuring compliance with healthcare regulations, and leading RCM teams to achieve operational and financial goals.

Key Responsibilities:Revenue Cycle Operations

Manage the complete revenue cycle from patient registration through final payment collection.
Oversee medical billing, coding coordination, charge capture, claims processing, and reimbursement activities.
Ensure timely submission of clean claims and monitor claim acceptance rates.
Develop and implement strategies to improve collections and reduce AR aging.

Denial Management & AR Follow-up

Analyze denial trends and implement corrective actions.
Monitor and reduce denial rates through root cause analysis.
Oversee AR follow-up activities and ensure timely resolution of outstanding claims.
Track and improve key performance indicators (KPIs) related to collections and reimbursements.

Team Leadership

Lead, mentor, and develop RCM staff, team leads, and supervisors.
Establish performance goals and conduct regular performance evaluations.
Provide ongoing training on payer guidelines, billing regulations, and process improvements.
Foster a culture of accountability, collaboration, and continuous improvement.

Financial Performance

Monitor daily, weekly, and monthly revenue cycle metrics.
Prepare operational and financial reports for senior leadership.
Identify opportunities to increase revenue and improve operational efficiency.
Support budgeting, forecasting, and revenue planning activities.

Compliance & Quality Assurance

Ensure compliance with HIPAA, CMS regulations, payer requirements, and organizational policies.
Maintain audit readiness and support internal and external audits.
Develop and enforce standard operating procedures (SOPs) and quality standards.
Monitor coding and billing compliance in collaboration with coding teams.

Process Improvement

Implement best practices and automation initiatives to enhance productivity.
Conduct workflow analysis and recommend process improvements.
Collaborate with cross-functional teams including Coding, Clinical, Finance, and IT.
Participate in system implementations, upgrades, and optimization projects.

Required Qualifications:

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or related field.
5–8+ years of experience in Revenue Cycle Management, Medical Billing, or Healthcare Operations.
2–5 years of leadership or people management experience.
Strong understanding of medical billing, claims processing, denials management, and reimbursement methodologies.
Experience with major payer regulations including Medicare, Medicaid, and commercial insurance.
Proficiency in RCM software, practice management systems, and Microsoft Excel.

Preferred Qualifications:

Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related field.
Professional certifications such as:
Certified Revenue Cycle Representative (CRCR)
Certified Professional Biller (CPB)
Certified Professional Coder (CPC)
Certified Healthcare Financial Professional (CHFP)

Key Skills:

Revenue Cycle Management
Medical Billing & Coding Knowledge
Denial Management
Accounts Receivable Management
Financial Analysis & Reporting
Process Improvement
Team Leadership & Coaching
Stakeholder Management
Regulatory Compliance
Data Analytics & KPI Management
Problem Solving & Decision Making
Excellent Communication Skills

Key Performance Indicators (KPIs):

Net Collection Rate
Days in Accounts Receivable (AR)
Clean Claim Rate
Denial Rate
First-Pass Resolution Rate
Cash Collection Performance
Bad Debt Percentage
Revenue Realization Rate
Team Productivity Metrics
Customer/Client Satisfaction Scores

Pay: ₹20,295.71 - ₹73,275.88 per month

Benefits:

Flexible schedule
Health insurance
Paid sick time
Provident Fund

Work Location: In person

Quick apply

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