Manesar, Haryana Process leader accounts Jobs – 280 Open Jobs Today

Quality Auditing Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Principal Strategy Sourcing Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
Assistant Manager-Project Management-Project Management - PMO
EXL Service —Gurugram, Haryana
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Business Analysis Advisor
NTT Ltd —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Agile
Sr. Manager / Manager- Accounts ( Chartered Accountant )
Signature Global —Gurugram, Haryana
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Specialist - F&A - R2R 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
Treasury Associate, GESS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- English
- Accounting
Senior Analyst - Accounts Payable
JLL —Gurugram, Haryana
- Bachelor's degree
- Accounting
- Accounting
- Health insurance
2d
Manager Ops Data Analytics - LATAM
Johnson Controls —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- English
M2 Associate Director - Financial Operations
PayU —Gurugram, Haryana
- Master's degree
- APIs
- Agile
Director, EPO, Service Delivery
MSM Unify —Gurugram, Haryana
- Full-time
- Remote
- Business Administration
- AI
Assistant Manager
Ciena —Gurugram, Haryana
- Full-time
- Oracle
- Finance
- Bachelor's degree
19h
Account Manager- B2B SaaS
SalaryBox —Gurugram, Haryana
- Full-time
- English
- Communication skills
Manager - Corporate Accounting
Teads —Gurugram, Haryana
- ERP systems
- Bachelor's degree
- Accounting
Quick apply
M2 Senior Manager - Financial Operations
PayU —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
IAM Lead
Bravura Solutions —Gurugram, Haryana
- Full-time
- Microsoft Access
- AWS
- Analysis skills
- Commuter assistance
- Health insurance
Director, Energy - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Powerpoint
- Analysis skills
- Leadership
Team Leader - Collections
Quantumhues Tech pvt ltd —Gurugram, Haryana
- ₹38,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply
1d
Senior Manager/Associate Director – Business Finance
Omuni - A Division of Arvind Internet —Gurugram, Haryana
- Customer service
- Leadership
- Analytics
Account Manager- Digital Communications
Burson Global —Gurugram, Haryana
- Hybrid work
- Research
- Business development
- Project management
6d

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Quality Auditing Senior Analyst

Accenture -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Google Docs
Microsoft Excel
Sales
Customer service
Data analysis skills
Quality assurance
Digital marketing
Account management
Communication skills
Time management

Full job description

Skill required: Digital Inside Sales - Inside Sales
Designation: Quality Auditing Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face-to-face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost-effective and scalable, making it ideal for modern sales strategies. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
What are we looking for? •Responsible for Quality Audits ensuring service meets the Client & Org Goals & quality standards •Need to enforce the defined policy guidelines for all workflows assigned under Digital Inside Sales scope •Need to ensure timely Quality insights are shared to drive process improvements. •Should ensure timely feedback and individual performance development is tracked & reported •Should work with core Operations Team & drive over all quality standards defined as per the process •Conducting sample audit for calls •Providing feedback to the sellers as per plan & coaching to associates on their areas of improvement •Reporting Daily / Weekly/ Monthly quality checks to Management. Timely & Accurate publishing of dashboards / reports •Analysis to be done on bi-monthly basis for top errors along with action plan for same •Recommend & implement Corrective & Preventive actions for Customer Comebacks /Internal errors / Missing SLA targets •Conduct compliance audits / short call audits as per process requirements •Provide intensive support to reps during Performance Improvement Plan (PIP) •Facilitate continuous improvement by proactively identifying & highlighting the process gaps & training requirements •Weekly product / process sessions •Communication Skills:Proven communication skills (written, verbal, presentation, and phone) with the ability to learn applications related to customer service. Active listening skills to understand reviewer questions & concerns. Engage in client discussion for process improvement sessions. •Quality Assurance: Exposure to Ads Products & knowledge of traditional & digital media & the competitive landscape; Rich experience in digital marketing concepts & trends (Preferred) Possesses Digital Ads Certifications; in-depth knowledge of Digital Ads Platform & products (Preferred). Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics & make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. •Cultural Sensitivity & Resilience: Experience or progressive experience in managing quality audits for the assigned workflow.Experience under BPO environment with current exposure in managing night shifts.Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. •Data Analysis: Basic data analysis skills to identify trends, patterns & area of improvement
Roles and Responsibilities: ••Excellent communication and presentation skills, both written and verbal. •Experience in advertising sales, media account management, successful client engagement & consistent business growth. •Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs. •Experience in providing strategic advice to help advertisers get the best return on advertising investments. •Ability to assess customer needs and successfully pitch on value propositions. •Ability to communicate effectively across various levels, including senior marketing leaders. •Flexibility in switching between duties and assignments as per requirement. •Experience working with CRM systems. •Dependable, reliable with strong work ethic and time management skills.

Any Graduation

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Refine Your Search

process leader accounts jobs in manesar, haryana

Quality Auditing Senior Analyst

Principal Strategy Sourcing Specialist

Assistant Manager-Project Management-Project Management - PMO

Business Analysis Advisor

Sr. Manager / Manager- Accounts ( Chartered Accountant )

Sr. Specialist - F&A - R2R 4C

Treasury Associate, GESS - Global Capability Center

Senior Analyst - Accounts Payable

Manager Ops Data Analytics - LATAM

M2 Associate Director - Financial Operations

Director, EPO, Service Delivery

Assistant Manager

Account Manager- B2B SaaS

Manager - Corporate Accounting

M2 Senior Manager - Financial Operations

IAM Lead

Director, Energy - Global Capability Center

Team Leader - Collections

Senior Manager/Associate Director – Business Finance

Account Manager- Digital Communications

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