Telangana Client coordinator Jobs – 133 Open Jobs Today

Business Advisory Senior Analyst-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Owner / Product Coordinator
ESN Technologies —Hyderabad, Telangana
- Full-time
- Azure
- English
- Project management
- Flexible schedule
Coordinator - Recruitment Administration
Alexander Mann Solutions —Hyderabad, Telangana
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
1h
Trade Coordinator- Fresh Graduates
SGS —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Data entry
Quick apply
Project Document Controller
Meicon Group —Hyderabad, Telangana
- ₹9,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Health insurance
Quick apply
9d
Operations Coordinator – Documentation & Client Support
SGS —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
Quick apply
Manager / Lead - FICO (Domestic)
The Hackett Group —Telangana
- Full-time
- Software troubleshooting
- Microsoft Office
SB-1190 Talent Acquisition Specialist
Softobiz Technologies —Hyderabad, Telangana
- Full-time
- Master's degree
- Databases
- Bachelor's degree
Marketing Coordinator
Roarke Construction —Hyderabad, Telangana
- Up to ₹80,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Sr. Sales Coordinator
Marley Enterprises Private Limited —Kukatpally, Hyderabad, Telangana
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Project Coordinator
JLL —Hyderabad, Telangana
- Customer service
- Presentation skills
- Bachelor's degree
- Health insurance
8d
WFM Coordinator
IntouchCX —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management
Game Jockey (GJ) & Event Host
Politikos —Shamirpet, Hyderabad, Telangana
- ₹20,000.00 - ₹53,994.21 a month
- Weekend availability
- Hospitality
- Public speaking
- English
Quick apply
Client Support Associate
Cohere Health —Hyderabad, Telangana
- English
- Organisational skills
- Communication skills
Quick apply
13d
Specialist, Experience Specialist-Producer - Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Bachelor's degree
- Leadership
- Communication skills
PR, Media and Projects Outreach Coordinator
LED Flex —Hyderabad, Telangana
- Email
- Project management
- Communication skills
- Marketing
Specialist - Recruitment Administration
Alexander Mann Solutions —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1h
Trainee Project Coordinator
Flyingcaps Technologies Pvt. LTD. —HITEC City, Hyderabad, Telangana
- ₹17,000 - ₹25,000 a month
- Full-time
- Project management
- In-person
- Negotiation
- Health insurance
- Paid time off
Quick apply
IT Help Desk Engineer / IT Administrator / Information Security Coordinator-FP
FINACPLUS GLOBAL SERVICES PRIVATE LIMITED —Hyderabad, Telangana
- Microsoft Access
- Azure
- Microsoft Outlook
Quick apply
Consultant - FICO (US AMS)
The Hackett Group —Telangana
- Full-time
- Software troubleshooting
- Microsoft Office

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Business Advisory Senior Analyst-Messaging

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Call centre
English
Microsoft Office
Data entry
Customer support
Communication skills

Full job description

Skill required: Next Generation Customer Operations - Customer Service Technology
Designation: Business Advisory Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. We are seeking a detail-oriented and customer-focused professional to join our HR Contact Center team within the Next Generation Customer Operations process. This role is dedicated to enhancing employee and customer service through structured and optimized processes. You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interactions. The role requires strong communication and service skills to manage a blended support process with 60-70% of interactions handled via calls and the remaining volume divided between emails and chats. Deliver services primarily catering to the US region, requiring night shift availability as per IST. Strong problem-solving and critical/logical thinking abilities are essential. Previous experience in customer or employee support is a plus. Join us and be part of a dynamic team where you can contribute to a seamless and efficient employee and customer experience within the Next Generation Customer Operations framework! Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.
What are we looking for? •Excellent English speaking and writing skills is a must •Must understand customer support or operations type environment such as project coordinator, Customer service agent, technical support staff or service engineer etc •Must have worked in a ticketing systems/tool – assign/Process Tickets, update tickets, escalate/follow-up, closure, feedbacks •Excellent documentation and data entry skills. Previous experience in updating tools and data bases is an advantage •Customer Problem solving or troubleshooting experience is an advantage •Must have knowledge of Microsoft Office tools – Word/Excel/Power Point •Must be flexible in changes in working schedule and environment while maintaining accuracy and quality of output to meet the requirements of the client •New ways of working and a changing environment requires the ability to quickly learn and adapt. •Ability to multitask and adopt to change is must •Experience in the telco or similar technology industry is preferred •Excellent customer service and phone skills •Experience in interacting with other professionals in a working environment. •Experience with working according to plan
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts •This position will be the primary role to supervise a group of agents who act as a primary interface point between client and Vendors across globe in delivering Site access requests, Dispatch Technicians to site and materials receipts/shipments - Rigorously follow established processes •Team Management: Supervise a group of agents, with the main responsibility of coaching, reporting, executing action plans, maintain utilization and day to day operational management •Conducts daily and weekly meetings to share business updates, conducts RCA to identify drivers impacting performance, and works closely with QAs and Trainers to improve team performance • Monitor staff performance and complete performance reviews ? Have experience working as an Agent in same/similar workflows • Q4 management, reducing IQR along with Q1/Q2 upskilling •Stakeholder management: Ensure regular client interactions and meaningful discussions Participate in Weekly / Monthly / Quarterly reviews • SLA / KPI management: Ensure achievement of KPI, SLA targets • Process Management: Work closely with subject matter experts on escalations as well as manage the queue and productivity of their teams Should have solid understanding of workflow, tools used for providing services Skills & competencies Must have: • Coach team members as a process SME • Identify team goals and evaluate team progress • Escalation management • Organize team initiatives • Verbal and nonverbal communication skills • Organizational skills • Ability to delegate and meet the delivery timeline • Integrity • Nullifying glitches with work ethics within the team • Efficient Problem-Solving Skills

Any Graduation

Apply Now

Refine Your Search

client coordinator jobs in telangana

Business Advisory Senior Analyst-Messaging

Product Owner / Product Coordinator

Coordinator - Recruitment Administration

Trade Coordinator- Fresh Graduates

Project Document Controller

Operations Coordinator – Documentation & Client Support

Manager / Lead - FICO (Domestic)

SB-1190 Talent Acquisition Specialist

Marketing Coordinator

Sr. Sales Coordinator

Project Coordinator

WFM Coordinator

Game Jockey (GJ) & Event Host

Client Support Associate

Specialist, Experience Specialist-Producer - Hyderabad

PR, Media and Projects Outreach Coordinator

Specialist - Recruitment Administration

Trainee Project Coordinator

IT Help Desk Engineer / IT Administrator / Information Security Coordinator-FP

Consultant - FICO (US AMS)

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