Maharashtra Contact center technology engineer Jobs – 260 Open Jobs Today

Cross Technology Managed Services Engineer (L3) - Weblogic
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Networking Managed Services Engineer (L3)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Software Engineer Testing
NTT DATA —Mumbai, Maharashtra
- Full-time
- Computer Science
- DevOps
- SQL
Software Engineer Testing
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Computer Science
- DevOps
- SQL
Systems Engineer
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Cross Technology Managed Services Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Sr Systems Engineer
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Test Engineer - ( Manual Testing )
Novature Tech —Mumbai, Maharashtra
- Writing skills
- SQL
- Analysis skills
MS Engineer L3, Windows & VMware
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
MS Engineer - Data Center Operations
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
MS Engineer - Data Center Operations
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Network Engineer - SME (CCNA/CCNP, Cisco WLC)
Lenovo —Mumbai, Maharashtra
- Full-time
- Scripting
- Computer networking
- In-person
- Health insurance
- Paid time off
Sr Systems Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Systems Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Lead Systems Engineer - DevOps
Williams-Sonoma, Inc. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Java
Specialist Professional Services Engineer
Nice —Pune, Maharashtra
- Weekend availability
- Remote
- Azure
- Windows
- AWS
13d
IT Hardware & Networking Engineer
Rico Appliances Private Limited —Khar Colony, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Walk-in
- Microsoft Excel
- Microsoft Access
- Software troubleshooting
Quick apply
Senior Software Engineer (AI)
Nice —Pune, Maharashtra
- Remote
- Databases
- SQL
- Electrical experience
Staff Software Engineer (Python)
Sia —Mumbai, Maharashtra
- Full-time
- Doctoral degree
- Java
- Master's degree
Quick apply
Senior Software Test Engineer
Emerson —Pune, Maharashtra
- Full-time
- Computer science
- Azure
- DevOps

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Cross Technology Managed Services Engineer (L3) - Weblogic

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
Weblogic
Bachelor's degree
ITIL

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role will be to provide exceptional service to our clients by proactively identifying and resolving technical incidents. You will ensure that client infrastructure is configured, tested, and operational, leveraging your deep technical expertise to solve complex problems and enhance our service quality.

Part of your Responsibilities will entail pre-emptive service incident resolution, product reviews, and operational improvements. You will manage high-complexity tickets, perform advanced tasks, and provide diverse solutions while ensuring zero missed service level agreement (SLA) conditions. Your role will also involve mentoring junior team members and working across various technology domains such as Cloud, Security, Networking, and Applications.

You will conduct necessary checks, apply monitoring tools, and respond to alerts, identifying issues before they become problems. Logging incidents with the required level of detail, you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization and automation, ensuring continuous feedback to clients and affected parties.

Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.

You will engage with third-party vendors when necessary and keep systems and portals updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation and delivery of projects, disaster recovery functions, and more, ensuring all actions adhere to client requirements and timelines.

To thrive in this role, you need to have:

Extensive Managed Services experience handling complex cross-technology infrastructure.
Strong understanding of ITIL processes.
Proven experience working with vendors and/or third parties.
Ability to communicate and work across different cultures and social groups.
Effective planning skills, even in changing circumstances.
Positive outlook and ability to work well under pressure.
Active listening skills and adaptability to changing client needs.
Client-focused approach to create positive client experiences throughout their journey.
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

contact center technology engineer jobs in maharashtra

Cross Technology Managed Services Engineer (L3) - Weblogic

Networking Managed Services Engineer (L3)

Software Engineer Testing

Software Engineer Testing

Systems Engineer

Cross Technology Managed Services Engineer (L1)

Sr Systems Engineer

Test Engineer - ( Manual Testing )

MS Engineer L3, Windows & VMware

MS Engineer - Data Center Operations

MS Engineer - Data Center Operations

Network Engineer - SME (CCNA/CCNP, Cisco WLC)

Sr Systems Engineer

Systems Engineer

Lead Systems Engineer - DevOps

Specialist Professional Services Engineer

IT Hardware & Networking Engineer

Senior Software Engineer (AI)

Staff Software Engineer (Python)

Senior Software Test Engineer

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