Haryana Area representative Jobs – 101 Open Jobs Today

Technical Support Representative
PSY - Global IT Solutions —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
HR Help Desk Representative II
TGBPL TP India - DBU —Gurugram, Haryana
- Remote
- Bachelor's degree
- Paid time off
- Work from home
Customer Support Lead
Programming.COM —Panchkula, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
- Food provided
Quick apply
6d
Freelance In-Person Event Specialist - Gurugram, India
Visit.org —Gurugram, Haryana
- Weekend availability
- Customer service
- English
- Travel
- Flexible schedule
10d
Field Sales Representative
Kidzee Sector 69 Gurugram —Badshahpur, Haryana
- ₹5,000 - ₹1,00,000 a month
- Part-time
- Sales
- English
- Business development
Quick apply
4d
Analyst - Quality
Alight —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
Receptionist/Administration
PROPONCALL PVT LTD —Gurugram, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Customer Service Manager Orange Wholesale International
MasORange —Gurugram, Haryana
- Full-time
- English
- Leadership
- Health insurance
- Work from home
6d
Area Manager
HR- Talent Acquisition —Faridabad, Haryana
- Full-time
- Sales
- Team management
- Communication skills
- Health insurance
- Paid time off
Area Sales Officer
MBD Group —Panchkula, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
7d
Medical Representative( Derma)
Shivoham Dermatology Pvt. Ltd. South Delhi —Gurgaon H.O, Gurugram, Haryana
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
P1 Analyst - Quality Customer Support
PayU —Gurugram, Haryana
- Microsoft Excel
- Customer service
- Master's degree
Sales coordinator
Komax Holding AG —Gurugram, Haryana
- Full-time
- Sales
- Microsoft Office
- Communication skills
Receptionist- Gurgaon
Global Digi Recruit —Gurugram, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Product Support Specialist
roblox —Gurugram, Haryana
- Monday to Friday
- CRM software
- Data analysis skills
- SQL
Learning and Development Trainer
Expedia —Gurugram, Haryana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Customer Service Admin Specialist
Agilent Technologies (International) —Manesar, Gurugram, Haryana
- Full-time
- Administrative experience
- Bachelor's degree
- Travel
Deal Engagement Manager
Lenovo —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Area Sales Manager
Blubell PharmaGroup —Sonipat, Haryana
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
manager field service delivery
Lenovo —Gurugram, Haryana
- Full-time
- Bachelor's degree
- AI

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Technical Support Representative

PSY - Global IT Solutions
Gurugram, Haryana

Apply Now

Job details

Qualifications

Operating systems
Software troubleshooting
Customer service
LAN
Technical support
Bachelor's degree
Communication skills
Help desk

Full job description

Job Location: P-1096, Next To Unitech Cyber Park,
Sector-40, Gurgaon-122002

Qualification: Graduate in any stream

Job Description

Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

Graduate in any stream
Excellent Verbal Communication and Inter personal skills
Problem Solving
LAN Knowledge
Help Desk Experience
Operating Systems
Phone Skills
Customer Service
Quality Focus
PC Proficiency

Competencies:

Exemplary Attendance and Punctuality
Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Focuses and guides self and team members in accomplishing work objectives.
Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.
Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

Must be able to work for long periods of time
Position requires use of headset/microphone

Apply Now

Refine Your Search

area representative jobs in haryana

Technical Support Representative

HR Help Desk Representative II

Customer Support Lead

Freelance In-Person Event Specialist - Gurugram, India

Field Sales Representative

Analyst - Quality

Receptionist/Administration

Senior Customer Service Manager Orange Wholesale International

Area Manager

Area Sales Officer

Medical Representative( Derma)

P1 Analyst - Quality Customer Support

Sales coordinator

Receptionist- Gurgaon

Product Support Specialist

Learning and Development Trainer

Customer Service Admin Specialist

Deal Engagement Manager

Area Sales Manager

manager field service delivery

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