Lucknow Uttar Pradesh Delivery manager Jobs – 42 Open Jobs Today

SME - Problem Management, ServiceNow
HCLTech —Lucknow, Uttar Pradesh
- Analysis skills
- AI
- Communication skills
14h
Network Engineer / IT Infrastructure & Support
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- Microsoft Access
- Azure
- English
- Work from home
Consultant | Identity and Access Management | Lucknow | Oracle
Deloitte —Lucknow, Uttar Pradesh
- Azure
- Oracle
- ERP systems
Client Servicing Manager
Invokhr —Lucknow, Uttar Pradesh
- Marketing
- Business development
- Bachelor's degree
Quick apply
Tower Lead (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Azure
- Management
- PMP
1d
Business Development Manager (BDM)
Algorithus —Lucknow, Uttar Pradesh
- Full-time
- CRM software
- Master's degree
- Business development
Relationship Manager
gHRig People Solutions —Lucknow, Uttar Pradesh
- ₹3,50,000 a year
- Full-time
- Communication skills
Quick apply
Project Manager / Shopify Success Manager
Cedcoss —Lucknow, Uttar Pradesh
- Full-time
- AWS
- Machine learning
- APIs
Senior Sales Manager
Cedcoss —Lucknow, Uttar Pradesh
- Full-time
- CRM software
- Sales
- AWS
Relationship Manager
TheKabadiwala —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Excel
Business Development Executive
Cedcoss —Lucknow, Uttar Pradesh
- Full-time
- Sales
- Marketing
- Business development
.NET Team Lead
EBC Technologies —Lucknow, Uttar Pradesh
- Full-time
- Scripting
- Agile
Upwork Bidder / Business Development Manager
Animation Media —Lucknow, Uttar Pradesh
- Call employer
- English
- Communication skills
Quadient Inspire Designer
Digital Business People Pte Ltd —Lucknow, Uttar Pradesh
- Master's degree
- Bachelor's degree
- Banking
MERN Full Stack Developer
Dbuzzz —Gomtinagar, Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- JavaScript
- APIs
Quick apply
Business Development Manager
EGV Services —Lucknow, Uttar Pradesh
- Part-time
- Master's degree
- Bachelor's degree
Quadient Inspire Architect
Digital Business People Pte Ltd —Lucknow, Uttar Pradesh
- Master's degree
- Bachelor's degree
Chief Operating Officer (COO)
Oorja Development Solutions India Pvt. Ltd. —Lucknow, Uttar Pradesh
- ₹1,00,000 - ₹1,75,000 a month
- Full-time
- Hybrid work
- English
- Project management
- Travel
- Paid time off
- Flexible schedule
Quick apply
2d
Track Lead - MDM Intune,Intune
HCLTech —Lucknow, Uttar Pradesh
- Software troubleshooting
- Windows
- Communication skills
8h
AEM Senior Technical Lead - JavaScript, HTML/CSS
HCLTech —Lucknow, Uttar Pradesh
- JavaScript
- Scripting
- Communication skills
3d

I want to receive the latest job alerts for delivery manager in lucknow uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery manager jobs near lucknow uttar pradesh

Client Services Manager jobs in Lucknow, Uttar Pradesh

Designer jobs in Lucknow, Uttar Pradesh

Business Development Executive jobs in Lucknow, Uttar Pradesh

Business Development Manager jobs in Lucknow, Uttar Pradesh

Relationship Manager jobs in Lucknow, Uttar Pradesh

IT Support jobs in Lucknow, Uttar Pradesh

Senior Sales Manager jobs in Lucknow, Uttar Pradesh

Architect jobs in Lucknow, Uttar Pradesh

Project Manager jobs in Lucknow, Uttar Pradesh

Client Services Manager jobs in Indore, Madhya Pradesh

Society Manager jobs in Kharghar, Navi Mumbai, Maharashtra

Client Services Manager jobs in Thiruvananthapuram, Kerala

Client Services Manager jobs in Vadodara, Gujarat

Client Services Manager jobs in Ghaziabad, Uttar Pradesh

Logistics Manager jobs in Coimbatore, Tamil Nadu

Internship Ui Ux Designer jobs in Mohali, Punjab

Ux Ui Designer jobs in Kolhapur, Maharashtra

Textiles Designer jobs in Surat, Gujarat

Remote Ux Ui Designer jobs in Hyderabad, Telangana

Interior Designer jobs in Pimpri, Pune, Maharashtra

SME - Problem Management, ServiceNow

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

14 hours ago

Qualifications

ITIL Certification
Incident management
BMC Remedy
IT service management
Change management
Analysis skills
ServiceNow
Problem management
AI
Communication skills

Full job description

Lucknow, Uttar Pradesh
Job Summary
The Problem Manager is responsible for leading enterprise-wide Problem Management processes aligned with ITIL best practices. This role focuses on minimizing business impact by identifying root causes of incidents, preventing recurrence, and driving continuous service improvement across IT operations.
Key Responsibilities
Problem Management Leadership Own and govern the end-to-end Problem Management lifecycle (Reactive & Proactive) [Problem Ma...agement JD | Word] Lead identification, analysis, and resolution of complex and recurring incidents Ensure adherence to ITIL processes and organizational standards Act as the escalation point for high-priority and critical problems Root Cause Analysis (RCA) & Prevention Conduct detailed Root Cause Analysis (RCA) for major incidents and chronic issues [Problem Ma...agement JD | Word] Drive corrective and preventive actions to eliminate recurring incidents Maintain and govern the Known Error Database (KEDB) with documented workarounds [Problem Ma...agement JD | Word] Process Governance & Optimization Ensure quality, integrity, and compliance of the Problem Management process [Problem Ma...agement JD | Word] Define and monitor KPIs, SLAs, and process metrics Identify gaps and implement service improvement initiatives Drive automation and standardization of problem management activities Stakeholder & Cross-Functional Collaboration Collaborate with Incident, Change, and Service Delivery teams to ensure end-to-end resolution Chair Problem Review Boards and governance forums [Problem Ma...agement JD | Word] Engage with senior stakeholders and provide executive-level reporting Trend Analysis & Continuous Improvement Perform trend analysis on incidents to identify chronic issues and systemic risks [Problem Ma...agement JD | Word] Develop proactive strategies to prevent future incidents Foster a culture of continuous improvement and operational excellence Operational Execution Ensure timely progression and closure of problem records Track and manage problem backlog and prioritization Maintain complete documentation including SOPs, reports, and audit artifacts
Skill Requirements
Experience 8–12+ years in IT Service Management with strong exposure to Problem Management Proven experience managing enterprise-scale IT environments
Other Requirements
Certifications ITIL v3/v4 Foundation (mandatory) Advanced ITIL certifications preferred Technical & Functional Skills Strong expertise in Problem Management, Incident Management, and Change Management Experience with ITSM tools (ServiceNow, Remedy, etc.) Strong analytical and problem-solving abilities Knowledge of infrastructure, cloud, and application landscapes

Certifications\\\\r\\\\n\\\\r\\\\nITIL v3/v4 Foundation (mandatory)\\\\r\\\\nAdvanced ITIL certifications preferred\\\\r\\\\n\\\\r\\\\nTechnical & Functional Skills\\\\r\\\\n\\\\r\\\\nStrong expertise in Problem Management, Incident Management, and Change Management\\\\r\\\\nExperience with ITSM tools (ServiceNow, Remedy, etc.)\\\\r\\\\nStrong analytical and problem-solving abilities\\\\r\\\\nKnowledge of infrastructure, cloud, and application landscapes\\\\r\\\\n\\\\r\\\\nLeadership & Behavioral Skills\\\\r\\\\n\\\\r\\\\nStrong stakeholder management and executive communication skills\\\\r\\\\nAbility to lead cross-functional teams and drive accountability\\\\r\\\\nData-driven decision-making mindset\\\\r\\\\nHigh ownership and result-oriented approach\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nKey Performance Indicators (KPIs)\\\\r\\\\n\\\\r\\\\nReduction in repeat incidents\\\\r\\\\nSLA compliance for problem resolution\\\\r\\\\nRCA effectiveness and closure timelines\\\\r\\\\nProblem backlog reduction\\\\r\\\\nService stability and availability improvements\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nPreferred Attributes\\\\r\\\\n\\\\r\\\\nExperience in global delivery model / large enterprise programs\\\\r\\\\nExposure to automation, AI/ML-based analytics, or predictive problem management\\\\r\\\\nProven track record of driving transformation initiatives
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

delivery manager jobs in lucknow uttar pradesh

SME - Problem Management, ServiceNow

Network Engineer / IT Infrastructure & Support

Consultant | Identity and Access Management | Lucknow | Oracle

Client Servicing Manager

Tower Lead (Support & Operations)

Business Development Manager (BDM)

Relationship Manager

Project Manager / Shopify Success Manager

Senior Sales Manager

Relationship Manager

Business Development Executive

.NET Team Lead

Upwork Bidder / Business Development Manager

Quadient Inspire Designer

MERN Full Stack Developer

Business Development Manager

Quadient Inspire Architect

Chief Operating Officer (COO)

Track Lead - MDM Intune,Intune

AEM Senior Technical Lead - JavaScript, HTML/CSS

I want to receive the latest job alerts for delivery manager in lucknow uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected