Pune Maharashtra It job in pharmacy Jobs – 24 Open Jobs Today

Health Advisory Officer
Aditi Tracking Support pvt Ltd —Aundh, Pune, Maharashtra
- ₹11,000 - ₹14,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
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ProcDNA —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- SQL
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Optum —Pune, Maharashtra
- Full-time
- Azure
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- SQL
- Health insurance
Sales Account Manager - Pharma BioPharma
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- Full-time
- Remote
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- Master's degree
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Health Advisory Officer

Aditi Tracking Support pvt Ltd -
Aundh, Pune, Maharashtra

Quick apply

Job details

Full-time
₹11,000 - ₹14,000 a month

Benefits

Provident Fund
Health insurance
Flexible schedule

Qualifications

Marathi
Customer service
English
Bachelor's degree
Public health
Computer skills
Hindi
Communication skills

Full job description

Company Overview

104 is a toll-free Health Advice Helpline established by State Governments and the National Health Mission. It connects citizens directly to medical professionals to receive healthcare guidance, mental health counselling, and directory information without needing to visit a hospital.

Core Services Available by Calling 104

1. Medical Triage & Advice: Speak with qualified paramedics and doctors who can offer first aid, symptom assessment, and guidance on minor ailments.

2. Psychological support for stress, depression, anxiety, and substance abuse.

3. Healthcare Directory: Get information regarding nearby hospitals, testing centres, maternal and child health programs, and government health schemes

4. Grievance Redressal: A platform to lodge official complaints or provide feedback regarding public health facilities and medical services.

Position: Health Advisory Officer

Job Location : 104 Centre, Aditi Tracking, 3rd Floor,

Aundh Chest Hospital (URO Hospital),

Near District Hospital, Sangavi Phata,

Pune – 411027

Job Summary

The Health Advisory Officer will be responsible for handling inbound and outbound health-related calls, providing accurate health information based on approved protocols, and supporting awareness and promotion of government health programmes and schemes. The role requires excellent communication skills, a customer-focused approach, and the ability to work in rotational shifts.

Key Responsibilities

Attend and respond to health-related queries received through calls.
Provide information and guidance as per approved health advisory protocols.
Educate callers about government health schemes, programmes, and IEC activities.
Maintain accurate records of interactions and follow-up activities.
Ensure professional, courteous, and empathetic communication with beneficiaries.
Escalate complex cases to the concerned medical team when required.
Adhere to organizational policies, confidentiality standards, and quality guidelines.
Support awareness campaigns and health promotion initiatives.

Eligibility Criteria

Educational Qualification

B.Pharm (Mandatory)

Experience

Fresher to 1 Year Experience
Freshers are encouraged to apply.

Language Requirement

Marathi (Mandatory)
Hindi and English communication skills will be an added advantage.

Required Skills

Good verbal communication skills.
Basic computer knowledge.
Ability to handle calls professionally.
Customer service orientation.
Teamwork and adaptability.
Willingness to work in rotational shifts.

Salary

₹11,000 – ₹14,000 per month

Benefits

Health Insurance
Provident Fund (PF)

Work Schedule

Rotational Shifts

o Morning Shift

o Evening Shift

o Night Shift (As per roster)

Preferred Candidate Profile

Candidates from Pharmacy background.
Good communication and interpersonal skills.
Passionate about public health awareness and citizen engagement.
Ready to work from office in Pune.

Interested candidates may apply by sharing their updated resume or contacting the HR Department for further details.

HR Executive: 8999011916

Pay: ₹11,000.00 - ₹14,000.00 per month

Benefits:

Flexible schedule
Health insurance
Provident Fund

Work Location: In person

Quick apply

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Health Advisory Officer

Associate Engagement Lead - Patient Analytics

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