Broadway Chennai Tamil Nadu Customer care specialist Jobs – 41 Open Jobs Today

Team Leader - Medical Coding
Huron Eurasia India Private Limited —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Senior Data Specialist
Caterpillar —Chennai, Tamil Nadu
- Full-time
- SQL
- AWS
- Software development
Technical Specialist
HCLTech —Chennai, Tamil Nadu
- Azure
- Java
- APIs
10d
Enterprise Business Specialist
Logitech —Chennai, Tamil Nadu
- Online application
- Hybrid work
- English
- Analysis skills
- Communication skills
- Work from home
Clinical Sales Specialist
Leica Microsystems —Chennai, Tamil Nadu
- Full-time
- Presentation skills
- Bachelor's degree
- Travel
- Paid time off
1d
Senior Consultant
Appian Corporation —Chennai, Tamil Nadu
- Oracle
- Computer Science
- SQL
- Health insurance
Quick apply
Genesys configuration Specialist
Kone —Chennai, Tamil Nadu
- Full-time
- CRM software
- Software troubleshooting
- Databases
Sales & Marketing Specialist
3B BlackBio Biotech India —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- B.Sc
Manager MICE Sales - Chennai
FCM Meetings & Events —Chennai, Tamil Nadu
- Full-time
- Sales
- Salesforce
- English
3d
Digital Product Owner - Salesforce
Caterpillar —Chennai, Tamil Nadu
- Full-time
- Sales
- Salesforce
Manager â€“ IT Operations
Hapag-Lloyd AG —Chennai, Tamil Nadu
- AWS
- Software development
- APIs
- Health insurance
Principal Consultant
Appian Corporation —Chennai, Tamil Nadu
- Oracle
- Computer Science
- Java
- Health insurance
Quick apply
Lead - IT Operations Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Computer Science
- English
- AWS
- Health insurance
Senior Software Engineer
YipitData (Alternative) —Chennai, Tamil Nadu
- Remote
- Azure
- Computer Science
- ERP systems
- Paid time off
Lead Data Scientist
Kovai.co —Chennai, Tamil Nadu
- Azure
- SQL
- Math
- Health insurance
Quick apply
Principal Technical Architect
Workato —Chennai, Tamil Nadu
- Azure
- Oracle
- Computer Science
Quick apply
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Master's degree
Quick apply

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Team Leader - Medical Coding

Huron Eurasia India Private Limited -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Master's degree
Analysis skills
Quality assurance
Bachelor's degree
Communication skills

Full job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Responsible for the day-to-day production and quality functions of a team of coders specializing in meeting client production goals and coding accuracy goals. Plans, directs, supervises and evaluates feedback workflows and coordinates activities across all coding staff assigned to the team.

Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role.

JOB DETAILS:

Monitors performance of all coding staff using key metrics including, but not limited to daily coding volume, assignments worked, client project deadlines and coding accuracy performance to achieve and maintain a 95% coding quality accuracy rate.
Escalate Production and QA concerns or roadblocks to the Manager for involvement as needed. Work closely with the Training teams members to communicate progress across the Team to the Manager.
Reviews both production and quality accuracy reporting and/or system reports on progress for all assigned projects and share feedback
Motivates team members through effective training and coaching to improve quality and professionalism on work assignments. Conducts monthly team meetings and annual performance evaluations with team members.
Monitors and maintains team attendance records and time sheet for coders.
Completes any special projects, such as full coding audit, and other duties as assigned in a timely manner.
Mentors staff to maximize performance and potential.
Assist in maintaining and monitoring team member job satisfaction and morale.
Demonstrated domain expertise in quality process related to meeting production schedules and the coding of medical diagnoses and treatment practices
Deep understanding of both the production and quality assurance coding process and guidelines in HCC risk adjustment coding.
Analytical and problem solving skills, and the ability to use data to identify patterns and trends.
Experience providing training, coaching, and development to team members, as well as providing regular feedback regarding work performance
Must possess strong communication skills to convey information across multiple team members with varying skill sets.
Maintains a high degree of professional and ethical standards
Focuses on continuous improvement by working on projects that enable customers to arrest revenue leakage while complying with the standards.
Focuses on updating coding skills and knowledge by participating in coding team meetings and educational conferences
Extensive knowledge of coding principles and guidelines.
Extensive knowledge of hospital/technical and professional services reimbursement systems.
Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing for professional and technical services.
Strong managerial, leadership, and interpersonal skills.

QUALIFICATIONS:

Graduate or Post Graduate in Life Science, Pharmacy, Physiotherapy, Zoology, Microbiology discipline
6+ years of industry experience of which 1 year in leading a group of coders
CPC – Certified Coding Professional or
CCS - Certified Coding Specialist

Position Level

Associate

Country

India

Quick apply

Refine Your Search

customer care specialist jobs in broadway chennai tamil nadu

Team Leader - Medical Coding

Senior Data Specialist

Technical Specialist

Enterprise Business Specialist

Clinical Sales Specialist

Senior Consultant

Genesys configuration Specialist

Sales & Marketing Specialist

Manager MICE Sales - Chennai

Digital Product Owner - Salesforce

Manager â€“ IT Operations

Principal Consultant

Lead - IT Operations Engineer

Senior Software Engineer

Lead Data Scientist

Principal Technical Architect

Specialist - HRO - Payroll & Benefits 4A

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