Bengaluru Karnataka Computer technician Jobs – 114 Open Jobs Today

IT Service Delivery Engineer
Xylem —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Junior QA Engineer
Trawex —Bengaluru, Karnataka
- Computer Science
- B.Sc
- Master's degree
Frontend Developer
RemoteStar —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- Master's degree
Electrical & Automation Technician
Topnotch Embedded Solutions —Bangalore City, Bengaluru, Karnataka
- ₹2,40,000 - ₹3,00,000 a year
- Full-time
- Customer service
- 12th Pass
- Electrical experience
- Health insurance
- Paid time off
Quick apply
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Bengaluru, Karnataka
- Software troubleshooting
- Customer service
- Word processing
8d
Analyst - Data Science
WSP —Bengaluru, Karnataka
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Staff Software Technician
Emerson —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
12d
Computer Technician
Nadgir Institute —Rajajinagar, Bengaluru, Karnataka
- From ₹11,000 a month
- Full-time
- In-person
Quick apply
6d
Associate Engineer MEAS
BT Group —Bengaluru, Karnataka
- Project management
2d
Quality Assurance Technician, Amazon MX Player
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Writing skills
- English
11d
Associate QA Engineer, Math
Light & Wonder —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- B.Sc
Onsite Maintenance Technician
AVI-SPL —Bengaluru, Karnataka
- Full-time
- Customer service
- 12th Pass
- Computer skills
9d
Product Support Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Sr. Software Script Engineer
Applied Systems India Private Limited —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Customer Support - Level 2
Applied Systems India Private Limited —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Service Desk Tier 2-Bengaluru, KA
Diversified —Bengaluru, Karnataka
- Weekend availability
- Azure
- Customer service
- Salesforce
Quick apply
Assistant Document Controller
WSP —Bengaluru, Karnataka
- Hybrid work
- CAD
- Computer literacy
- Bachelor's degree
9d
Remote Support Engineer
Bruker —Bengaluru, Karnataka
- Rotational shift
- Remote
- Customer service
- Salesforce
- English
Software Engineer
Eurofins GSC IT DC —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
Validation Technician
UST —Bengaluru, Karnataka
- Weekend availability
- Windows
- Electrical experience
- Bachelor's degree
Quick apply
9d

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IT Service Delivery Engineer

Xylem -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

BCS
ITIL Certification
Computer Science
Software troubleshooting
MCP
Customer service
Project management
Quality assurance
Bachelor's degree
CompTIA A+
Information Technology

Full job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Technician in IT Service Delivery is a vital role focused on the operational aspects of IT services within an organization. This position entails the hands-on management of IT service requests, including installation, configuration, and troubleshooting of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to service excellence, this role is essential for ensuring that IT services are delivered effectively and efficiently, aligning with business needs and enhancing user experience.

Responsibilities:

Technical Support:

Provide technical support to customers via phone, email, or in person
Troubleshoot and resolve hardware and software issues
Install and configure new equipment and software
Maintain and update existing systems
Train users on new technology and software

Service Delivery Management:

Manage service requests and ensure timely resolution
Monitor service performance and identify areas for improvement
Collaborate with other teams to implement service improvements
Develop and maintain service level agreements (SLAs)

Customer Relationship Management:

Build and maintain relationships with customers
Understand customer needs and provide solutions
Gather feedback and address any concerns or issues
Communicate service updates and changes to customers

Documentation and Reporting:

Document all service requests and resolutions
Maintain accurate inventory of equipment and software
Generate reports on service performance and customer satisfaction
Identify trends and make recommendations for improvement

Project Management:

Assist in planning and implementing IT projects
Coordinate with team members and stakeholders to ensure project success
Monitor project progress and adjust plans as needed
Provide updates and reports to management on project status

Quality Assurance:

Ensure all services and processes meet quality standards
Conduct regular audits and reviews to identify any issues or areas for improvement
Implement corrective actions as needed to maintain quality standards
Stay updated on industry best practices and incorporate them into service delivery processes.

High Impact Behaviors:

Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

A bachelor’s degree in Computer Science, Information Technology, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
Proficiency in troubleshooting and resolving issues with computer systems, networking, and various software applications.
Strong customer service skills with the ability to communicate effectively with nontechnical users.
Industry certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation are highly desirable.
Excellent problem-solving abilities to diagnose and resolve technical issues promptly.
Ability to work well in a team environment and collaborate with other IT professionals.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Apply Now

Refine Your Search

computer technician jobs in bengaluru karnataka

IT Service Delivery Engineer

Junior QA Engineer

Frontend Developer

Electrical & Automation Technician

Senior Administrator - Desk Side Services, AMT Asset Management Software

Analyst - Data Science

Staff Software Technician

Computer Technician

Associate Engineer MEAS

Quality Assurance Technician, Amazon MX Player

Associate QA Engineer, Math

Onsite Maintenance Technician

Product Support Analyst

Sr. Software Script Engineer

Customer Support - Level 2

Service Desk Tier 2-Bengaluru, KA

Assistant Document Controller

Remote Support Engineer

Software Engineer

Validation Technician

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