Sriniwaspuri Delhi Delhi Customer care specialist Jobs – 96 Open Jobs Today

Marketing Specialist - Web analytics and Digital Strategy
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Marketing
- SQL
- Health insurance
Senior RAS Training Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Up to 50% travel
- English
- Bachelor's degree
9d
Customer Ops Specialist Sr- Senior Configuration & ServiceNow Entitlements Administrator
Insight Enterprises —Gurugram, Haryana
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
- Health insurance
6d
Contact Center Specialist
Ameriprise Financial —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
- Work from home
Sr. Payroll Specialist (India Coverage)
S&P Global —Gurugram, Haryana
- Email
- Microsoft Excel
- Windows
- AI
- Health insurance
- Paid time off
Manager Customer Experience Workforce Management & Business Intelligence
FedEx AMEA —Gurugram, Haryana
- Full-time
- Computer Science
- Customer service
- B.Sc
5d
Medical Annotation Specialist
Macgence —Noida, Uttar Pradesh
- Full-time
- Anatomy knowledge
- Research
- Bachelor's degree
- Health insurance
Payroll Associate III
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Medical Representative
MG Medicare —Ghaziabad, Uttar Pradesh
- ₹2,40,000 - ₹4,80,000 a year
- Full-time
- Microsoft Excel
- Travel
- In-person
Quick apply
6d
Managed Services Consultant - Specialist
Sprinklr —Gurugram, Haryana
- Full-time
- APIs
- AI
- Communication skills
- Paid time off
Customer Support Executive (CSE)
Whinta —Rohini, Delhi, Delhi
- ₹15,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Senior Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
T3 - Analyst - Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Data analysis skills
- SQL
- Analysis skills
Account Manager II
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Customer service
- Human resources
- SharePoint
SAP FICO Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- SQL
- Accounting
- APIs
Unit Manager - Operations
MetLife —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Nursing
- Medicine
- Doctoral degree
Regional Payroll Operations Specialist - APAC
Atlas HXM —Noida, Uttar Pradesh
- Paid time off
2d
Specialist, Product Management & Development
S&P Global —Gurugram, Haryana
- Email
- SQL
- Product management
- Communication skills
- Health insurance
- Paid time off
3d

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Marketing Specialist - Web analytics and Digital Strategy

Optum -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Power BI
Microsoft Excel
Web analytics
Business intelligence
Marketing
Information Systems
SQL
Analysis skills
Presentation skills
Bachelor's degree
Digital marketing
Data visualization
Google Analytics
Communication skills
Adobe Analytics
Analytics

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Channel Specialist - Web Analytics & Digital Strategy to drive data-informed decision-making across digital channels. This role will be responsible for website analytics, performance reporting, dashboard creation, data management, and generating actionable insights to optimize digital experiences and business outcomes. The ideal candidate will combine strong analytical capabilities with business acumen to translate complex data into clear recommendations for stakeholders.

Primary Responsibilities:

Web Analytics & Performance Measurement
- Monitor and analyze website performance metrics, user behavior, traffic trends, engagement, and conversion data
- Identify opportunities to improve digital channel performance and user experience through data-driven insights
- Track and measure KPIs across various digital properties and marketing initiatives
- Support optimization efforts by evaluating the effectiveness of content, campaigns, and digital experiences
Data Management & Reporting
- Collect, validate, and manage data from multiple digital and business sources to ensure reporting accuracy
- Develop, maintain, and automate recurring reports to provide timely performance visibility
- Ensure data integrity, consistency, and governance across reporting frameworks
- Partner with stakeholders to define reporting requirements and success metrics
Dashboard Development & Visualization
- Design and maintain interactive dashboards using Power BI, Excel, and other reporting tools
- Present complex data in a clear, meaningful, and actionable format for business and leadership audiences
- Create executive-level reporting and visualizations to support strategic decision-making
- Continuously enhance dashboards and reporting capabilities to improve business insights
Insights & Digital Strategy
- Synthesize data from multiple sources to identify trends, opportunities, risks, and performance drivers
- Translate analytics findings into actionable recommendations that support digital and channel strategies
- Collaborate with marketing, web, product, and analytics teams to optimize digital experiences and customer journeys
- Support strategic planning through forecasting, trend analysis, and performance reviews
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Bachelor's degree in Analytics, Business, Marketing, Information Systems, Statistics, or a related field
5+ years of experience in web analytics, digital strategy, business intelligence, or data analysis
Solid experience in website analytics, dashboard development, and performance reporting
Advanced proficiency in Excel and Power BI
Proven ability to analyze large datasets and turn findings into actionable business insights
Proven excellent communication and presentation skills with experience supporting leadership stakeholders
Proven solid problem-solving, analytical, and stakeholder management skills

Preferred Qualifications:

Undergraduate degree or equivalent experience
Experience working with web analytics platforms such as Google Analytics, Adobe Analytics, or similar tools
Experience with data visualization best practices and KPI framework development
Familiarity with SQL, customer data platforms, or enterprise reporting environments
Knowledge of digital marketing metrics, customer journeys, and channel performance measurement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Apply Now

Refine Your Search

customer care specialist jobs in sriniwaspuri delhi delhi

Marketing Specialist - Web analytics and Digital Strategy

Senior RAS Training Specialist

Customer Ops Specialist Sr- Senior Configuration & ServiceNow Entitlements Administrator

Contact Center Specialist

Sr. Payroll Specialist (India Coverage)

Manager Customer Experience Workforce Management & Business Intelligence

Medical Annotation Specialist

Payroll Associate III

Medical Representative

Managed Services Consultant - Specialist

Customer Support Executive (CSE)

Senior Specialist - HR

Contact Center Specialist

T3 - Analyst - Operations

Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)

Account Manager II

SAP FICO Specialist

Unit Manager - Operations

Regional Payroll Operations Specialist - APAC

Specialist, Product Management & Development

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