Alleppey Kerala Manager engineering & Jobs – 24 Open Jobs Today

Automotive Service Advisor
luxon tata —Kottayam, Kerala
- Full-time
- English
- In-person
- Diploma
Quick apply
Project Coordinator
H + ARCHITECTS —Kottayam, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Civil engineering
- Microsoft Office
- Project management
Quick apply

I want to receive the latest job alerts for manager engineering & in alleppey kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager engineering & jobs near alleppey kerala

Project Coordinator jobs in Tamil Nadu

Water Project, Jal Jeevan jobs in West Bengal

Project Coordinator jobs in Maharashtra

Project Coordinator jobs in Pitampura, Delhi, Delhi

Project Coordinator jobs in Rasulgarh, Bhubaneswar, Orissa

Coordinator jobs in Mumbai, Maharashtra

Fresher Project Management jobs in Pune, Maharashtra

Maruti Service jobs in Delhi, Delhi

Automotive Service Advisor jobs in Kerala

Customer Service jobs in Kolkata, West Bengal

Swiggy, Customer Service Work From Home jobs in Mumbai, Maharashtra

Automotive Service Advisor jobs in Bengaluru, Karnataka

Customer Service jobs in Gandhinagar, Gujarat

Automotive Service Advisor

luxon tata -
Kottayam, Kerala

Quick apply

Job details

Full-time

Qualifications

Mechanical engineering
ITI Diploma
Upselling
Mechanical Engineering
Malayalam
English
Hindi
Diploma
Communication skills

Full job description

Job Description – Service Advisor

Position: Service Advisor
Department: Service
Industry: Automobile Dealership
Reports To: Service Manager

Job Purpose

The Service Advisor acts as the link between customers and the service workshop. The role involves understanding customer vehicle issues, preparing job cards, coordinating with technicians, and ensuring timely and quality service delivery while maintaining high customer satisfaction.

Key Responsibilities

Receive customers and record vehicle complaints properly.
Prepare job cards in the DMS system with accurate details of customer concerns.
Explain the required repairs, service charges, and estimated delivery time to customers.
Coordinate with technicians and workshop team for diagnosis and repair.
Provide regular updates to customers regarding service progress.
Ensure proper approval from customers for additional repairs or spare parts.
Conduct final quality check and vehicle delivery to customers.
Explain the work done and service bill to customers during vehicle delivery.
Promote value-added services and accessories when applicable.
Maintain customer records and service history in DMS.
Ensure customer satisfaction and address complaints effectively.
Follow company and manufacturer service standards.

Key Result Areas (KRAs)

Customer Satisfaction (CSI Score)
Service Revenue Generation
Job Card Conversion Ratio
Timely Vehicle Delivery
Upselling of Value Added Services (VAS)
Reduction in Repeat Repairs

Qualification

Diploma / ITI / Degree in Automobile or Mechanical Engineering preferred.
Minimum 1–3 years experience in automobile service operations.

Skills Required

Good communication skills (Malayalam & English; Hindi preferred).
Basic technical knowledge of vehicles.
Customer handling and problem-solving skills.
Knowledge of Dealer Management System (DMS).
Ability to work in a fast-paced service environment.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

manager engineering & jobs in alleppey kerala

Automotive Service Advisor

Project Coordinator

I want to receive the latest job alerts for manager engineering & in alleppey kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected