Gurgaon Haryana Customer service support advisor Jobs – 191 Open Jobs Today

Service & Operations Process Trainee
Ameriprise India —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Work from home
14h
Transition and Service Integration Leader
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Health insurance
Quick apply
5d
Product Support Consultant
Google —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Communication skills
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —Gurugram, Haryana
- Full-time
- English
- Master's degree
- Business development
Finance Business Partner CNPF AP
Mastercard —Gurugram, Haryana
- Full-time
- Oracle
- Management
- Finance
Research Analyst - Primary Market Research, Data Processing
Mastercard —Gurugram, Haryana
- Full-time
- Research
- Bachelor's degree
Senior Customer Solutions Engineer
Google —Gurugram, Haryana
- Full-time
- Computer Science
- Engineering
- Java
13h
Presales Consultant
Bar Code India —Gurugram, Haryana
- Full-time
- Computer Science
- Master's degree
- SQL
Adviser
Rio Tinto —Gurugram, Haryana
3d
Analyst-Compliance
American Express —Gurugram, Haryana
- Full-time
- Master's degree
- In-person
- Communication skills
4d
#ACN I&P – GN Talent – Enterprise Operating Model – Manager (Level 7)
Accenture —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- Master's degree
Delivery Consultant - Databases, Professional Services
AWS ProServe IN - Telangana —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- Engineering
#ACN I&P – GN Talent – Enterprise Operating Model – Consultant (Level 9)
Accenture —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- Master's degree
P4 Lead - Legal
PayU —Gurugram, Haryana
- English
- Master's degree
- Bachelor's degree
Senior Service Delivery Manager - AMS
EPAM Systems, Inc. —Gurugram, Haryana
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Business Development Manager - Public Sector Enterprises, India Public Sector
AWS India - Haryana —Gurugram, Haryana
- Full-time
- Computer Science
- Master's degree
- Business development
Field Comp Associate
Ameriprise India —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Managing Consultant - Finance
Makse Group —Gurugram, Haryana
- Full-time
- Microsoft Office
- Finance
- Accounting
Contractor - Specialist, Digital Learning
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
Quick apply
Research Manager – Quantitative Market Research & Knowledge Management
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Service & Operations Process Trainee

Ameriprise India -
Gurugram, Haryana

Apply Now

Job details

Full-time
14 hours ago

Benefits

Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Office
Computer skills
Financial services
Communication skills
Time management

Full job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Communication with advisors via system to assist them with their queries, open issues and resolve high level problems in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment

Key Responsibilities
- Responsible to accurately process service request cases assigned systemically as per defined assignment and case deadlines, and also per established operating procedures. - Participate in Operational, Domain and soft-skills development training programs to develop process and domain knowledge and build/improve skills & competencies. - Participate in team meetings, huddles and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities. Correspond and coordinate with business partners at the Home Office in United States, to seek/follow up for missing/incomplete information pertaining to service requests to enable completion of such requests. - Utilize various computer applications to review service requests and supporting documentation/paperwork. - Ensure availability of required information and documentation to accurately process such requests - Follow up with Advisors/stakeholders if additional information is required - Approve requests that are In Good Order; Reject Not in Good Order Service requests and provide rationale for such decision

Required Qualifications
Strong communication, interpersonal, organizational and time-management skills. Good working knowledge of computers, with proficiency in MS Office applications (Word, Power Point and Excel).

Preferred Qualifications
Product-specific or financial services industry experience will be an added advantage. Desired experience of 1-2 years in the field of brokerage and a Strong academic background/ orientation.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Business Support & Operations

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

Refine Your Search

customer service support advisor jobs in gurgaon haryana

Service & Operations Process Trainee

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Research Manager – Quantitative Market Research & Knowledge Management

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