Chennai Tamil Nadu Junior automation engineer Jobs – 327 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
14d
Cloud Platform Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Scripting
Senior PLC Programmer — Automation Team Lead
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹8,00,000 a year
- Full-time
- Programmable logic controllers
- Project management
- In-person
Lead Engineer, Product Engineering - Product Standardization
FLSmidth, Inc. —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Senior AWS Engineer ( Chennai, Bangalore, Hyderabad)
Navat Technology LLC —Chennai, Tamil Nadu
- ₹20,00,000 - ₹35,00,000 a year
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Lead Test Engineer- playwright + javascript
Gartner —Chennai, Tamil Nadu
- Email
- Hybrid work
- DevOps
- Java
- Master's degree
5d
Software Tester
Autonom8 —Taramani, Chennai, Tamil Nadu
- English
- JavaScript
- APIs
Hiring For Tech Lead
BSRI Solutions —Chennai, Tamil Nadu
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Computer Science
- DevOps
- Java
QA Automation - Chennai, India
Photon —Chennai, Tamil Nadu
- ₹42,000 - ₹1,47,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Paid holidays
- Health insurance
Software Engineer WF IIoT
Nordex SE —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
AI/ML Engineer- MLOps - UPS Digital MARTEC
UPS —Chennai, Tamil Nadu
- Full-time
- Azure
- AWS
- Machine learning
Jr or Asst Engineer
CHIRAKKAL AUTOMOTIVE PVT Ltd —Ambattur, Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Welding
- In-person
Quick apply
7d
Thermal Simulation / CFD Engineer
Valeo —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Technology & Transformation- EAID- Engineering-Senior Consultant -Playwright Automation - Chennai
Deloitte —Chennai, Tamil Nadu
- Computer Science
- Salesforce
- Java
Systems Development Engineer II, Prime Video Global Operations
ADCI MAA 15 SEZ —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- DevOps
Enterprise Applications Engineer
Azentio Software —Chennai, Tamil Nadu
- ERP systems
- Analysis skills
- Bachelor's degree
QA Engineer
Novature Tech —Chennai, Tamil Nadu
- Computer Science
- Java
- Bachelor's degree
Software Development Engineer-II, Amazon
ADCI MAA 15 SEZ —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Java
- Master's degree
Distributed Storage Engineer -Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Windows
- Master's degree
- Bachelor's degree
Integration Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Python

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Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

Apply Now

Job details

14 days ago

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

junior automation engineer jobs in chennai tamil nadu

Engineer Desktop Support / Help Desk

Cloud Platform Engineer

Senior PLC Programmer — Automation Team Lead

Lead Engineer, Product Engineering - Product Standardization

Senior AWS Engineer ( Chennai, Bangalore, Hyderabad)

Lead Test Engineer- playwright + javascript

Software Tester

Hiring For Tech Lead

QA Automation - Chennai, India

Software Engineer WF IIoT

AI/ML Engineer- MLOps - UPS Digital MARTEC

Jr or Asst Engineer

Thermal Simulation / CFD Engineer

Technology & Transformation- EAID- Engineering-Senior Consultant -Playwright Automation - Chennai

Systems Development Engineer II, Prime Video Global Operations

Enterprise Applications Engineer

QA Engineer

Software Development Engineer-II, Amazon

Distributed Storage Engineer -Vice President

Integration Engineer

I want to receive the latest job alerts for junior automation engineer in chennai tamil nadu

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