Mathur Chennai Tamil Nadu Shift leader Jobs – 225 Open Jobs Today

Spa Manager
Ode Spa —Chennai, Tamil Nadu
- Full-time
- Walk-in
- Communication skills
Manager Sales
Spectra Technovision (India) Pvt. Ltd. —Chennai, Tamil Nadu
- ₹50,000 - ₹70,000 a month
- Full-time
- Presentation skills
- Bachelor's degree
- Communication skills
Lead Logistics Customer Experience & Operations Team Lead - USA
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
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Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Oracle
- Finance
11d
Operations Manager
U.S. Bank National Association —Chennai, Tamil Nadu
- Full-time
- Management
- PMP
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Associate Consultant-Power BI with paginated reports
CGI —Chennai, Tamil Nadu
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Procurement Team Leader
V.Group —Chennai, Tamil Nadu
- Communication skills
Operations Manager, Last Mile, IN GSF (Amazon Now, Fresh, SSD)
ASSPL - Tamil Nadu —Chennai, Tamil Nadu
- Weekend availability
- Bachelor's degree
- Flexible schedule
12 - Director, Engineering Program/Project Management 1
Celestica —Guindy, Chennai, Tamil Nadu
- Remote
- Bachelor's degree
- Travel
- Data entry
13d
Store Manager - Full Time
SREE GUPTA BHAVAN PVT LTD —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Customer service
- Bachelor's degree
- Team management
- Food provided
Quick apply
8d
Site Operations Manager
TransUnion —Chennai, Tamil Nadu
- Full-time
- DevOps
- Engineering
- Master's degree
10d
Ocean Dispute Resolution Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
4d
Ocean Dispute Resolution Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
7d
JOB TITLE: Territory Service Representative – OPERATIONS
DHL —Chennai, Tamil Nadu
- Weekend availability
- Up to 50% travel
- English
- Travel
- Health insurance
- Paid time off
4h
Team Leader
Shri Plasto Packers —Chennai, Tamil Nadu
- English
- Microsoft Office
- Conflict management
Client Finance Specialist -FP&A
Annalect, Omnicom Media Group India Private Limited. —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Analysis skills
- Health insurance
Operations Director
Maui Jim Sunglasses —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid holidays
- Health insurance
TL- US Residential Mortgage live Underwriting
Cognizant —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Ocean Customer Experience Specialist - Inbound Calling
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- English
- Microsoft Office
11d
Customer Success
Zumen Inc —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Communication skills

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Spa Manager

Ode Spa
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Upselling
Shift management
Communication skills

Full job description

Job Information

Department Name

Operations

Date Opened

04/24/2026

Job Type

Full time

Industry

Retail

City

Chennai

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600018

Job Description

Location: Outlet-Based CCMA

Reporting To: Spa Manager / Operations Manager

Role Summary

The Duty Manager acts as the front-line leader responsible for ensuring smooth day-to-day

operations during their shift. This includes supervising the team, achieving sales targets,

ensuring guest satisfaction, managing inventory and cash handling, and maintaining spa

ambiance. The role bridges operational execution with service excellence and plays a crucial role

in the guest experience journey.

Key Responsibilities

1. Frontline Operations & Shift Management:

a) Supervise the smooth functioning of the spa during assigned shifts, ensuring all services

run as per operational SOPs.

b) Coordinate appointment schedules, therapist allocations, and walk-in management to

guest wait time.

c) Maintain lobby presentation and actively participate in guest engagement activities.

2. Guest Service & Satisfaction:

a) Greet guests with warmth and professionalism, ensuring every interaction aligns with

brand service standards.

b) Address and resolve guest complaints, feedback, and special requests on the spot,

escalating when necessary.

c) Maintain a high standard of service delivery, ambiance, and cleanliness to ensure a

superior guest experience.

3. Sales Achievement & Upselling:

a) Meet personal sales targets and contribute to outlet revenue by effectively promoting

services, upgrades, and retail products.

b) Train and motivate team members on upselling techniques, loyalty programs, and

cross-selling practices.

c) Monitor daily sales reports and initiate corrective actions in collaboration with the Spa

Manager.

4. Cash & Report Handling:

a) Manage billing, cash transactions, and reconciliation at the end of the shift.

b) Ensure accurate entry of sales and guest data into the spa software or point-of-sale

system.

c) Prepare daily shift reports including revenue, guest count, complaints, and other

operational KPIs.

5. Inventory & Supplies:

a) Ensure stock availability for spa products, guest amenities, and consumables during the

shift.

b) Conduct daily inventory checks for frontline supplies and notify the Spa Manager for

reorder or replenishment.

c) Prevent misuse or wastage of products by following dispensing protocols.

6. Team Support & Communication:

a) Act as the go-to person for spa associates and therapists during the shift, helping

resolve operational issues.

b) Brief team members at the start of each shift about bookings, offers, guest preferences,

and special cases.

c) Ensure team grooming, punctuality, and professional conduct always.

7. Hygiene, Safety & SOP Compliance:

a) Conduct floor checks to maintain hygiene, cleanliness, and spa ambiance standards.

b) Ensure adherence to COVID safety protocols (if applicable), guest privacy, and health

regulations.

c) Follow SOPs strictly and guide team members in doing the same.

8. Campaign & Offer Execution:

a) Support execution of promotional offers, packages, and local campaigns as directed by

the Spa Manager.

b) Track offer-specific sales and report effectiveness to the management team.

Requirements

Key Skills & Competencies: 

Shift Management: Ability to independently handle daily operations and ensure seamless

coordination during the shift.

 Guest Handling & Service Orientation: Excellent interpersonal skills to deliver memorable

guest experiences and address concerns effectively.

 Communication Skills: Clear and professional communication with guests, team members,

and management.

 Sales Orientation: Strong upselling and cross-selling ability to meet personal and outlet sales

targets.

 Leadership: Capability to lead by example, guide team members during service, and resolve

on-ground issues.

 Inventory Awareness: Basic understanding of inventory flow and the ability to monitor

supply needs during the shift.

 Problem-Solving: Quick thinking and effective decision-making in dynamic spa

environments.

 Attention to Detail: Consistent focus on maintaining spa hygiene, ambiance, SOP

compliance, and service standards.

Apply Now

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shift leader jobs in mathur chennai tamil nadu

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