Jayadeva Karnataka Customer service representative Jobs – 281 Open Jobs Today

Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Customer Service Representative
Accentrix Solutions —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹4,80,000 a year
- Full-time
- 12th Pass
- In-person
- Communication skills
Quick apply
6d
Senior Customer Support Officer
Moneyview Pvt. Ltd. —Kudlu Gate Hosur Road, Karnataka
- ₹3,50,000 - ₹6,00,000 a year
- Full-time
- CRM software
- English
- Computer skills
- Health insurance
- Paid time off
Quick apply
Customer Support Executive (Chat and Email Specialist)
CONNECT AND HEAL PRIMARY CARE PRIVATE LIMITED —HSR Layout, Bengaluru, Karnataka
- Up to ₹5,00,000 a year
- Full-time
- Salesforce
- English
- Typing
- Health insurance
Quick apply
Customer Support Specialist-T&A and Scheduling
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Customer Experience Agent - Bangalore Q3 - 2026
Alorica —Bengaluru, Karnataka
- Full-time
- Customer service
- English
Customer Support Specialist - Billing
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Customer Service Representative
GP —Bengaluru, Karnataka
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Senior Customer Support Officer
Moneyview —Muneshwara Nagar Hosur, Karnataka
- ₹3,50,000 - ₹6,00,000 a year
- Full-time
- CRM software
- English
- Computer skills
- Health insurance
- Paid time off
Quick apply
10d
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Bengaluru, Karnataka
- Spanish
- Customer service
- English
6d
Customer Service Representative
MSI SERVICES PVT LTD —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Commuter assistance
- Health insurance
Quick apply
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
14d
Customer Support Representative-Voice process
[24]7.ai —Marathahalli, Bengaluru, Karnataka
- Up to ₹4,50,000 a year
- Full-time
- English
- 12th Pass
- In-person
- Commuter assistance
- Health insurance
Quick apply
11d
Customer Support Specialist
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
Customer Service - Sales - Housing - DM - Bengaluru - Kanakapura Road - CRE *JM*
TATA Capital —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Business Development Executive
INVISION PHARMA LIMITED —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
Customer Support Representative
Tekhunt Solutions Private Limited —Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Support Representative
IntouchCX —Bengaluru, Karnataka
- ₹17,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
Customer Support Specialist - Payroll Integration
Rippling —Bengaluru, Karnataka
- Night shift
- Hybrid work
- English
- Bachelor's degree
- Accounting

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Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)

First Advantage -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Microsoft Outlook
Call center experience
Databases
Quality assurance

Full job description

Responsibilities

Efficient Application Login & Availability- Log into multiple business applications promptly and remain available during scheduled work hours, except during scheduled breaks. This includes systems like CRM, background check databases, call center technology, and communication tools like Outlook/Teams. Adherence to a strict schedule is required to meet customer needs.
Managing Customer Interactions Across Channels- Respond to incoming customer contacts via chat, voice, email, and new communication channels as they are introduced. Use available controls to manage availability status, ensuring you are ready to assist when required.
Effective Inquiry Handling & Issue Resolution- Determine the purpose of each contact through targeted questions, as no scripts are used. Interactions vary from rescheduling appointments to troubleshooting login issues. Each situation requires a tailored response, and solutions are provided based on the customer's unique needs.
Multi-tasking for Accurate Problem Resolution- Resolve customer issues quickly and accurately by utilizing information within various business applications, resources and FA-supported customer platforms. This involves navigating various systems, reviewing client-specific fact sheets for standard operating procedures, and account details, while efficiently navigating multiple screens and systems to retrieve relevant data, enter search queries, and mange tasks simultaneously, all in real-time, to resolve cases and document efficiently and accurately.
Professional & Empathetic Communication- conduct all interactions with professionalism, maintaining a calm, polite, and empathetic tone. Explain the situation clearly and outline the steps you will take to address and help resolve the issue.
De-escalation & Quality Control- Manage and de-escalate customer frustrations effectively. Calls are monitored for quality assurance and performance development, so agents must demonstrate professionalism under pressure and contribute to a positive customer experience.
Accurate & Timely Documentation- Document all interactions in Company systems promptly and accurately. This includes capturing the reason for contact, details shared with clients or escalation teams, actions taken, resolutions, and necessary follow-ups. Tickets may need to be entered and assigned to other departments, who may also need to be contacted in real-time during the interaction. Additionally, screen captures may be required for case documentation. Ensure all documentation is completed during contact itself or within two minutes of contact closure to prepare and be ready for the next inquiry.
Effective Internal Communication & Follow-up- Follow up with internal teams as needed by using email and case notes in the CRM. Ensure that all communications are clear, professional, and grammatically correct. Provide updates and resolutions based on customer interactions, including research or escalation details.
Continuous Learning & Training- Participate in required training to enhance customer support and stay informed about system updates, product changes, and evolving customer needs and services. This may include online courses, live or virtual sessions, and review of reference materials sent by email to ensure compliance with FA’s processes and service standards. Given the frequent product and process updates, staying informed and developing skills may also require consulting the help/resource center to access the latest information and guidelines.
Contributing to Knowledge Base & Improvement- Contribute to the company’s knowledge reference center by helping enhance resources for future cases. Share insights and promote content that aids customer service improvement across the organization.
Work Pace and Performance Management- Manage your work pace and quality to meet performance goals, such as call volume, length of call, quality assurance scores, customer satisfaction, compliance with processes, confidentiality, and professionalism. Act on feedback from supervisors and performance metrics to continuously improve efficiency and effectiveness, ensuring adherence to company standards, regulatory requirements and best practices.

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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Refine Your Search

customer service representative jobs in jayadeva karnataka

Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)

Customer Service Representative

Senior Customer Support Officer

Customer Support Executive (Chat and Email Specialist)

Customer Support Specialist-T&A and Scheduling

Customer Experience Agent - Bangalore Q3 - 2026

Customer Support Specialist - Billing

Customer Service Associate

Customer Service Representative

Senior Customer Support Officer

CUSTOMER SERVICE SPECIALIST II

Customer Service Representative

Associate - Customer Care - Sales & Support 5A

Customer Support Representative-Voice process

Customer Support Specialist

Customer Service - Sales - Housing - DM - Bengaluru - Kanakapura Road - CRE JM

Business Development Executive

Customer Support Representative

Customer Support Representative

Customer Support Specialist - Payroll Integration

I want to receive the latest job alerts for customer service representative in jayadeva karnataka

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