Kharadi Pune Maharashtra Service supervisor Jobs – 324 Open Jobs Today

Supervisor (Operations)
Convera —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
Quick apply
12d
Senior Supervisor - Operations ROI
MRO —Pune, Maharashtra
- Microsoft Powerpoint
- Nursing
- Management
Quick apply
Customer Service Associate
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Data entry
11d
Team Manager | Remitly HVS
Full Potential Solutions —Pune, Maharashtra
- Communication skills
- Health insurance
8d
Returnship - TL-Claims HC
Cognizant —Pune, Maharashtra
- Full-time
- Hybrid work
- HIPAA
- Analysis skills
- Mentoring
- Health insurance
6d
Senior Captain – Service Excellence Champion
Little Italy Express Food —Ganeshkhind, Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Supervising experience
- In-person
- Diploma
- Food provided
Quick apply
Ex service man Security Supervisor
Great wall corporate services pvt ltd —Kothrud, Pune, Maharashtra
- ₹25,000 - ₹27,000 a month
- Full-time
- 12th Pass
- Conflict management
- In-person
Quick apply
HR Service Delivery Analyst
Accenture —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Human resources
Senior Territory Service representative - LGN
DHL —Pune, Maharashtra
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
12d
Senior Territory Service representative - DHG
DHL —Pune, Maharashtra
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
12d
Customer Care - Team Lead
Kohler India Corporation —Pune, Maharashtra
- Management
- Customer service
- Microsoft Office
Front Office Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
Assembly Production Supervisor - Electronic Industry
ideal crew technology —Pune, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Assembly
- Electrical experience
- In-person
- Health insurance
- Paid time off
Quick apply
6d
Client Onboard Analyst 1
Citi —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- English
4d
GBS IE Supervisor (Grade 20E)
UPS —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Warehouse Manager
Talent Vision Services —Pune, Maharashtra
- ₹4,00,000 a year
- Full-time
- Inventory control
- Inventory management
- Team management
Quick apply
Officer, Personal Banker, Corporate Salary, Consumer Banking Group
DBS Bank —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Computer networking
- Communication skills
6d
Supervisor – Production
K. K. Nag —Pune, Maharashtra
- Full-time
- ERP systems
- Electrical experience
- Bachelor's degree
Senior Territory Service representative - VIN
DHL —Pune, Maharashtra
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
12d
FBS Internal Trainer
Capgemini —Pune, Maharashtra
- Hybrid work
- English
- Paid time off
Quick apply
4d

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Supervisor (Operations)

Convera -
Pune, Maharashtra

Quick apply

Job details

12 days ago

Benefits

Paid holidays

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Process improvement
English
Microsoft Office
Finance
Supervising experience
Quality assurance
Bachelor's degree
Leadership
Communication skills
Banking

Full job description

Supervisor – Payments Operations

Pune- WFO

2 Shift Timings: (Should be flexible to manage for both)

12:00 AM – 9:00 AM
4:30 AM – 1:30 PM

Job Summary

The Supervisor is responsible for leading an operational team to ensure the efficient delivery of high-quality services aligned with business objectives, KPIs, and Service Level Agreements (SLAs). This role focuses on driving team performance, ensuring operational excellence, and delivering a seamless client experience.i The Supervisor manages day-to-day activities, develops team capability, resolves escalations, and collaborates with stakeholders while fostering a culture of continuous improvement.

Key Responsibilities

Operations & Service Delivery

Lead and manage day-to-day team operations to ensure productivity, accuracy, and efficiency.
Monitor workloads, prioritize tasks, and allocate resources effectively to meet business demands.
Ensure achievement of KPIs, SLAs, and operational performance targets.
Track, analyze, and report team performance metrics to management.
Act as an escalation point for complex, sensitive, or time-critical issues and ensure timely resolution.

People Management & Leadership

Lead, coach, and develop a team to deliver consistent high performance.
Set clear goals aligned with business objectives and conduct regular performance reviews and feedback sessions.
Promote employee engagement, motivation, and a positive team environment.
Identify development needs, create training plans, and support career progression and cross-training.
Manage attendance, performance, and employee relations in line with company policies.

Quality & Continuous Improvement

Ensure adherence to Quality Assurance standards.
Perform quality checks, identify gaps, and implement corrective actions.
Initiate and lead process improvement and efficiency initiatives.
Maintain and update procedures to reflect current processes and requirements.
Review processes and suggest the removal of repetitive or non-value-added requirements.
Demonstrate an understanding of internal functional processes and high-level end-to-end (E2E) workflows.

Stakeholder Management & Communication

Collaborate with internal teams and external stakeholders to ensure alignment and service effectiveness.
Provide regular updates, reporting, and insights to senior management.
Participate in cross-functional initiatives, projects, and strategic improvements.
Communicate effectively on performance, risks, and improvement opportunities.

Change & Risk Management

Support and lead change management initiatives within the team.
Identify, manage, and escalate operational risks as appropriate.
Ensure compliance with company policies, procedures, and regulatory requirements.

Key Skills & Competencies

Leadership & Management: Team leadership, coaching, and decision-making.

Operational Excellence: Understanding of KPIs, SLAs, and process improvement.

Communication & Collaboration: Stakeholder management and strong communication.

Personal Effectiveness: Organization, multitasking, and accountability.

Qualifications & Experience

Bachelor's degree in Business, Finance, or a related field preferred.
Minimum 2+ years of experience in operations or shared services.
Previous experience in a leadership role.
Proven ability to manage teams and meet performance targets.
Knowledge of currency requirements, payment formatting, and banking payment networks such as SWIFT and local clearing systems is considered a strong advantage.
Bank account and customer account balance reconciliation experience is preferred.
Knowledge of compliance operations or related fields, with experience in payments, screening, sanctions, or AML, is preferred.
Experience in process improvement is an advantage.
Fluent spoken and written English.

Tools & Technical Skills

Proficiency in MS Office, including Excel, Word, and Outlook.
Familiarity with operational systems and reporting tools.

Success Indicators

Achievement of KPIs, SLAs, and quality standards.
High team engagement and retention.
Process improvements and efficiency gains.
Strong stakeholder satisfaction

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

Market competitive monthly gross salary.
Opportunity to earn an annual bonus (based on role level)
Great career growth and development opportunities in a global organization
Generous insurance (health, disability, life)
Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential.

#LI-AM2

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Refine Your Search

service supervisor jobs in kharadi pune maharashtra

Supervisor (Operations)

Senior Supervisor - Operations ROI

Customer Service Associate

Team Manager | Remitly HVS

Returnship - TL-Claims HC

Senior Captain – Service Excellence Champion

Ex service man Security Supervisor

HR Service Delivery Analyst

Senior Territory Service representative - LGN

Senior Territory Service representative - DHG

Customer Care - Team Lead

Front Office Manager

Assembly Production Supervisor - Electronic Industry

Client Onboard Analyst 1

GBS IE Supervisor (Grade 20E)

Warehouse Manager

Officer, Personal Banker, Corporate Salary, Consumer Banking Group

Supervisor – Production

Senior Territory Service representative - VIN

FBS Internal Trainer

I want to receive the latest job alerts for service supervisor in kharadi pune maharashtra

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