Viman Nagar Pune Maharashtra Desk engineer Jobs – 59 Open Jobs Today

Sr Systems Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Support & Commissioning Coordinator
Vertech —Pune, Maharashtra
- ₹8,00,000 - ₹10,00,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Mechanical Design Engineer (5-7 Years)
Periwinkle Technologies —Pune, Maharashtra
- CAD
- Bachelor's degree
- Manufacturing
Production Engineer
Omega Process Engineers Pvt Ltd, Pune —Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- Welding
- In-person
Quick apply
2d
Senior Software Engineer _ Workday Finance
Veradigm —Pune, Maharashtra
- Weekend availability
- Salesforce
- English
- Communication skills
Test Engineer
Hindujatech —Pune, Maharashtra
- Master's degree
- Analysis skills
- Bachelor's degree
5d
L2 Enterprise Support Engineer
Sarvatra Technologies —Pune, Maharashtra
- Email
- Oracle
- SQL
- Bachelor's degree
Infrastructure Delivery Lead / Manager
Codvo.ai —Pune, Maharashtra
- Azure
- PMP
- Engineering
Systems Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
SeniorAdministrator - Change Management, ServiceNow
HCLTech —Pune, Maharashtra
- Analysis skills
- Communication skills
Senior ServiceNow Technical Consultant
ESP Global Services Limited —Pune, Maharashtra
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
Applications Managed Services Engineer (L2)
NTT DATA —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Network engineer
KSB SE & Co. KGaA —Pune, Maharashtra
- Full-time
- Project management
- Computer networking
- Organisational skills
Custom Software Engineer
Accenture —Pune, Maharashtra
- Full-time
- Java
- SQL
- Analysis skills
Production & Quality Engineer
LifeScanners HealthCare Pvt Ltd —Pune, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Management
- Assembly
- Analysis skills
Quick apply
2d
Senior Support Engineer
HCLTech —Pune, Maharashtra
- Communication skills
13d
Customer Success Manager India
ESP Global Services Limited —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
xEV Inverter Controls
Maruti Suzuki India Ltd —Pune, Maharashtra
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
Salesforce Marketing Cloud Engineer
The Transformation Group —Pune, Maharashtra
- Oracle
- Salesforce
- Engineering
Sr. Network SME
Zensar Technologies —Pune, Maharashtra
13d

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Sr Systems Engineer

Harris Computer Systems -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
BCS
Power BI
Azure
Computer Science
Software troubleshooting
IIS
English
Windows
.NET
SQL
Bachelor's degree
Computer networking
ServiceNow
Communication skills
Information Technology

Full job description

We are looking for a motivated Sr System Engineer from within our team to step into a client-facing, operationally critical role. If you have a solid foundation in application support, infrastructure monitoring, and thrive in a fast-paced 24×7 environment, we want to hear from you.

What You Will Do

Support a 24×7 operational environment across rotational shifts, ensuring continuous service availability.
Own Level 2 analysis, troubleshooting, and resolution of application and infrastructure incidents.
Conduct recording reviews to evaluate user experience and measure service impact.
Collect and analyse application logs; escalate complex cases to the Development team with clear documentation.
Serve as a trusted point of contact for clients — tracking open issues, driving resolutions, and delivering an exceptional service experience.
Prepare and deliver weekly/monthly client read-outs and progress presentations.
Identify, qualify, and drive issue/bug remediation to closure across the client base.
Maintain a living record of known issues and fixes, ensuring consistent resolution across all clients.
Investigate complex application and database performance issues and lead them through to resolution.
Convert recurring known issues into proactive alerts and collaborate with operations teams to build sustainable workflows.
Author and maintain clear technical and operational procedure documentation.
Participate in daily/weekly technical and leadership calls, providing timely progress updates.
Build strong, collaborative relationships with customers and internal team members.
Provide technical guidance to customers, helping strengthen their skills and confidence.

What We Are Looking For

5+ years of experience in proactive support and infrastructure/application monitoring.
Familiarity with Global Command Center, Service Desk, or Frontline Monitoring operations.
Demonstrated ability to uphold team, account, and client policies and procedures.
Hands-on experience with Application/Infrastructure Monitoring tools and solutions.
Solid experience with Windows Server environments, .NET-based application support, IIS, worker processes, Web.config, and Event Logs.
Foundational knowledge of networking and Azure Monitoring.
Intermediate SQL skills — including SQL Jobs, queries, blocking scenarios, and Always On configuration.
Experience with ITSM platforms such as ServiceNow or equivalent Service Desk tools.
Basic understanding of ITIL framework (V3.0 Foundation certification is an advantage).
Ability to create clear, visually compelling data reports using Power BI, Excel pivot tables, and charts.
Strong command of written and verbal English; international support experience (US or Europe preferred).

Nice to Have

Exposure to healthcare-related applications or patient care environments.
Practical experience with Azure cloud environments.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant IT certification(s) are a plus.
Excellent interpersonal and communication skills — written and verbal — with a customer-first mindset.

Apply Now

Refine Your Search

desk engineer jobs in viman nagar pune maharashtra

Sr Systems Engineer

Support & Commissioning Coordinator

Mechanical Design Engineer (5-7 Years)

Production Engineer

Senior Software Engineer _ Workday Finance

Test Engineer

L2 Enterprise Support Engineer

Infrastructure Delivery Lead / Manager

Systems Engineer

SeniorAdministrator - Change Management, ServiceNow

Senior ServiceNow Technical Consultant

Applications Managed Services Engineer (L2)

Network engineer

Custom Software Engineer

Production & Quality Engineer

Senior Support Engineer

Customer Success Manager India

xEV Inverter Controls

Salesforce Marketing Cloud Engineer

Sr. Network SME

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