Tn Senior lead technician Jobs – 33 Open Jobs Today

Onboarding Specialist
Caprice Cloud Solutions Pvt Ltd —Coimbatore, Tamil Nadu
- Master's degree
- Bachelor's degree
- JavaScript
Quick apply
Electrical Engineer 5
CDM Smith —Chennai, Tamil Nadu
- Microsoft Word
- AutoCAD
- Microsoft Excel
13d
Electrical Engineer 3
CDM Smith —Chennai, Tamil Nadu
- Microsoft Word
- AutoCAD
- Microsoft Excel
13d
Engineer- Wastewater and Recycling I IND
First Solar —Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Area Sales Manager
Gartech Equipments —Tamil Nadu
- Full-time
- Marketing
- English
- Bachelor's degree
Engineer (Mechanical)
Nilenadi Cultura Pvt Ltd —Chennai, Tamil Nadu
- ₹19,000 - ₹20,000 a month
- Full-time
- AutoCAD
- Assembly
- Analysis skills
- Health insurance
- Life insurance
Quick apply
3d
Business Development Manager (BDM)
imperial Diagnostics —Chromepet, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Medicine
- English
- Business development
- Health insurance
Quick apply
14d
Field Operations Executive - Vadapalani
Rentokil Initial —Vadapalani, Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Sr Clinical Research Supv
Medtronic —Chennai, Tamil Nadu
- Full-time
- Management
- Bachelor's degree
Field Operations Executive - Chennai Branch (Parrys Corner)
Rentokil Initial —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Field Operations Executive - Thoraipakkam (Chennai)
Rentokil Initial —Thoraipakkam, Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Field Operations Executive - Thoraipakkam(Chennai)
Rentokil Initial —Thoraipakkam, Chennai, Tamil Nadu
- Full-time
- Google Suite
- B.Sc
- Bachelor's degree
Quick apply

I want to receive the latest job alerts for senior lead technician in tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior lead technician jobs near tn

Field Executive jobs in Chennai, Tamil Nadu

Regional Sales Manager jobs in Tamil Nadu

Business Development Manager jobs in Chromepet, Chennai, Tamil Nadu

Electrical Engineer jobs in Chennai, Tamil Nadu

Field Executive jobs in Hosur, Tamil Nadu

It Executive jobs in Ludhiana, Punjab

Chat Support Executive, Exl jobs in Noida, Uttar Pradesh

Sales Executive jobs in Delhi

Field Boy jobs in Okhla, Delhi, Delhi

Field Executive jobs in Okhla, Delhi, Delhi

Field Executive jobs in Ludhiana, Punjab

Field Executive jobs in Rohini Sector 5, Delhi, Delhi

Field Executive jobs in Mysore, Karnataka

Mis Executive jobs in Pitampura, Delhi, Delhi

Hr Executive, Hospitals jobs in Kochi, Kerala

Executive Assistant jobs in Coimbatore, Tamil Nadu

Field Executive jobs in Faridabad Nit H.o, Faridabad, Haryana

Field Executive jobs in Nashik, Maharashtra

Field Executive jobs in Bhiwadi, Rajasthan

Regional Sales Manager jobs in Indore Courts, Indore, Madhya Pradesh

Onboarding Specialist

Caprice Cloud Solutions Pvt Ltd
Coimbatore, Tamil Nadu

Quick apply

Job details

Qualifications

Master's degree
Bachelor's degree
Zendesk
JavaScript
REST
APIs
ServiceNow
SaaS
Communication skills
jQuery
HTML

Full job description

We are looking for experienced Customer Onboarding/ product implementation specialist to onboard customers and provide enterprise-level technical support to our customers. This technician will gather the requirement via phone, web, email, chat, and other channels as required and provide the best-in-class implementation of the product.

Role and Responsibilities:

Be prime contact for customers during project implementations and display a high sense of urgency and ownership during customer interactions.
Extremely strong in relationship building/management with clients and internal stakeholders (Sales, Presales, Customer Success, Product, Engineering, Marketplace, and Support).
Be responsible for all technical aspects of project implementation and coordination, right from kick-off to Go-Live, including scoping and change request management along with the Engagement Manager (EM).
Work closely with project sponsors and stakeholders (internal & external) in defining project goals, requirements, project planning, tracking, and delivering the project(s) in a timely manner/agreed time frames.
Conduct pre-kick-off meetings with sales/pre-sales and kick-off meetings with customers to establish and communicate project plans, milestones, goals, and associated processes and set the right expectations with customers.
Work with EM to lead the development and implementation of a coordinated set of plans and programs for all phases to meet the goals and priorities of the projects.
Participate in establishing practices, templates with EM (Statement Of Work (SoW), Project plans, trackers), policies, tools and partnerships to expand and mature these capabilities for the organization
Ensure the prime objective of “delivering moments of wow to our customers” is always met.
Work with EM to establish and manage communication, escalation, and risk management plans.
Monitor and track project progress and work efforts on a daily basis, and report project status to EM, senior management and other stakeholders. This role includes working on multiple projects at a time.
Coordinate with customer, EM and internal teams to develop work/change when needed due to changes in scope, schedules, and dependencies.
Communicate clearly with management, customers, sales, and developers to ensure business requirements are translated accurately for implementation.
Recommend product enhancements and new product opportunities to the Product Management team. Should also check with the product team as per the timelines committed by them.
Work closely with pre-sales/sales and implementation services to help estimate customer engagements and keep them updated on latest changes in process.
Work with SI partners for custom app/integration work for customer engagements.
Work closely with Customer Success Manager (CSM) to ensure proper handover after Go-Live is done.
Take on other assigned responsibilities as required.
Be a trusted advisor to the customers and have a growth mindset

Qualifications

At least 2 to 5 years experience in the software/tech industry
Experience in the implementation of SaaS products is a big plus, or working experience in
these products
Basic front-end programming skills such as HTML5, JavaScript, and jQuery (Good to
have)
Basic understanding of the technology stack and programming concepts
Understanding of integrations (REST APIs) with cloud systems
Good to have a hands-on experience with configuring SAAS products such as Zoho, Zendesk, Keka, Servicenow
Ability to learn and understand the SAAS products
Fast learner and can pick up new technologies
Good communication skills and written skills – must have
Willing to work in Europe shift.
Capable of working on a cross-functional team to solve business & tech problems
Understand the customer requirements and passion for providing solutions
Soft skills to interact with customers over the phone or video call

Quick apply

Refine Your Search

senior lead technician jobs in tn

Onboarding Specialist

Electrical Engineer 5

Electrical Engineer 3

Engineer- Wastewater and Recycling I IND

Area Sales Manager

Engineer (Mechanical)

Business Development Manager (BDM)

Field Operations Executive - Vadapalani

Sr Clinical Research Supv

Field Operations Executive - Chennai Branch (Parrys Corner)

Field Operations Executive - Thoraipakkam (Chennai)

Field Operations Executive - Thoraipakkam(Chennai)

I want to receive the latest job alerts for senior lead technician in tn

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected