Kolkata West Bengal Senior program Jobs – 163 Open Jobs Today

Delivery Operations Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Assistant to CEO
Oxedent Technologies —Salt Lake, Kolkata, West Bengal
- Email
- Microsoft Powerpoint
- Bachelor's degree
- Communication skills
- Flexible schedule
- Food provided
Senior Human Resources Manager
Snapscale —Kolkata, West Bengal
- Full-time
- Master's degree
- Human resources
- Business Administration
Quick apply
SENIOR STUDENT COUNSELLOR : MBBS programme
B.S.B International —Kolkata, West Bengal
- ₹1,25,000 a month
- Full-time
- Walk-in
- Medicine
- B.Sc
- Master's degree
Service Delivery Manager – International Operations (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Sr. Business Development Associate In Academic Sector
B.C.I.P.L —Kolkata, West Bengal
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Marketing
- English
- Commuter assistance
Quick apply
8d
Sr. MIS Executive
Whole9yards Global E-Com Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
Assistant HR and Admin
Cheenta Academy Private Limited —Kolkata, West Bengal
- ₹24,000 - ₹28,000 a month
- Weekend availability
- English
- Bachelor's degree
- Human resources
- Health insurance
- Paid sick time
Quick apply
IN_Senior Manager_ Capital Projects_ CPI_ Advisory_ Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
9d
SCT-Tech Enablement-Campus
EY —Kolkata, West Bengal
- Oracle
- Computer Science
- Java
Senior Sales & Marketing Academic Counsellor (Admissions & Enrolment Specialist)
BC Professional Learning Institute —Salt Lake, Kolkata, West Bengal
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- English
- Education
- Commuter assistance
Quick apply
8d
Export Documentation / Sr.Executive /Assistant Manager
Utkarsh India —Kolkata, West Bengal
- Bachelor's degree
- Manufacturing
- Internship
Senior Account Manager Conglomorate
ADCI - West Bengal —Kolkata, West Bengal
- Full-time
- Computer science
- Sales
- Master's degree
Manager - Workforce Management 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
Quick apply
3h
Associate Director Inside Sales
Accenture —Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Salesforce
Senior Business Development Manager (SBDM)
Meesho —Kolkata, West Bengal
- Full-time
- Sales
- Health insurance
Delivery Manager
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Learning Exp Design & Dev Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Remote
- Writing skills
- English
- Analysis skills
Senior Associate Specialist - Data Center Operations
NTT Global Data Centers —Kolkata, West Bengal
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Telemarketing Executive
Pointo —Barakpur, West Bengal
- ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Paid time off
Quick apply

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Delivery Operations Senior Analyst

Accenture -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Call center experience
English
Bachelor's degree
Leadership
Communication skills

Full job description

Skill required: Supply Chain - Supply Chain Execution
Designation: Delivery Operations Senior Analyst
Qualifications:Under Gradudate
Years of Experience:2 to 4 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. The Delivery Operations Team Lead plays a pivotal role in driving the success of the program by leading day-to-day operations, guiding team performance, and strengthening client partnerships. This role offers the opportunity to make a direct impact through team leadership, workload planning, and hands-on problem-solving, while helping shape a high-performing, service-focused culture. The Team Lead mentors and develops logistics service representatives to achieve process adherence, productivity, and quality goals, while also overseeing daily database maintenance and troubleshooting. In addition, this position serves as a key communication link between the client and Accenture Management, helping support the client through proactive collaboration, strong relationships, and consistent operational excellence. The flow of tasks involved in the supply chain, such as order fulfilment, procurement, warehousing and transporting.
What are we looking for? Qualifications: • 2+ years of prior experience in a call center environment. • Fluency in English. Education/Certification requirement: • Bachelor’s in appropriate field. • Sound analytical, problem solving and multi-tasking skills. • Excellent verbal, written and interpersonal communication skills. • Ability to perform duties with minimum direction. • Attention to details. • Proficiency in MS Word, Excel, PowerPoint.
Roles and Responsibilities: • Demonstrate and adhere to company’s values. • Support their colleagues and is cooperative with the client. • Assist in tracking and controlling the key performance standards. • Provides feedback to agents through monthly meetings to effectively improve their knowledge, skills, attitudes and overall presentation. • Track and monitor the agents’ work, namely the fulfillment of company and client requirements, in order to maximize the achievement of daily goals. • Distribute the daily work of the team. • Escalate database issues. • Responsible for reporting on various activities: create and analyze Tier I & Tier II client reports (eg escalation files, logistic requests). • Communicate with both internal and external clients. • Act as a first point of contact for escalation from customers. • Escalate specific issues to the appropriate level of management. • Facilitate team communications. • Consistently implement and exceed the company s key performance indicators and quality standards. • Please note that this role may require you to work in flexible shifts

Under Gradudate

Apply Now

Refine Your Search

senior program jobs in kolkata west bengal

Delivery Operations Senior Analyst

Executive Assistant to CEO

Senior Human Resources Manager

SENIOR STUDENT COUNSELLOR : MBBS programme

Service Delivery Manager – International Operations (WFO, Kolkata)

Sr. Business Development Associate In Academic Sector

Sr. MIS Executive

Assistant HR and Admin

IN_Senior Manager_ Capital Projects_ CPI_ Advisory_ Kolkata

SCT-Tech Enablement-Campus

Senior Sales & Marketing Academic Counsellor (Admissions & Enrolment Specialist)

Export Documentation / Sr.Executive /Assistant Manager

Senior Account Manager Conglomorate

Manager - Workforce Management 4C

Associate Director Inside Sales

Senior Business Development Manager (SBDM)

Delivery Manager

Learning Exp Design & Dev Senior Analyst

Senior Associate Specialist - Data Center Operations

Telemarketing Executive

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