Choolaimedu Chennai Tamil Nadu Support engineer l1 Jobs – 89 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- Analysis skills
Sr Engineer (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- Windows
- AWS
5d
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- English
- Communication skills
9d
Japanese IT Desk Engineer
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
11d
Junior System Engineer
Genxlead —Chennai, Tamil Nadu
- Software troubleshooting
- Master's degree
- Bachelor's degree
Diagnostic Support Engineer
MSX International —Oragadam, Chennai, Tamil Nadu
- Full-time
- Remote
- Analysis skills
- Communication skills
Quick apply
Shopify - Support Engineer | Coty | Chennai
Photon —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- JavaScript
- APIs
Security Managed Services Engineer (L1)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
MS Engineer L2, Network
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Service Desk Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Microsoft Outlook
- Writing skills
- Microsoft Office
Quick apply
Engineer - Data Center Operations
Onx —Chennai, Tamil Nadu
Security Managed Services Engineer (L1)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Lead Engineer - Nutanix
Azentio Software —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- ERP systems
- Windows
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Computer Science
- Windows
SOC L2 Engineer
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
SOC L2 Engineer
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Data Centre Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Oracle
- SQL
Quick apply
L2 Network Engineer
Yubi —Chennai, Tamil Nadu
- Full-time
- Financial services
- Communication skills
Assistant Manager
Legrand Group —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Networking Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree

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Administrator (Support & Operations)

HCLTech -
Chennai, Tamil Nadu

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Job details

Qualifications

Microsoft Windows Server
TCP
Azure
Windows
DHCP
Analysis skills
Remote access software
DNS
ServiceNow
VMWare
TCP/IP
Desktop administration
RDS database
Communication skills
PowerShell
Active Directory
VPN

Full job description

Chennai, Tamil Nadu
Job Summary

The RDS L2 Engineer is responsible for providing advanced technical support for end-user computing environments, Virtual Desktop Infrastructure (VDI), Remote Desktop Services (RDS), Windows platforms, and related infrastructure components. The role involves troubleshooting complex incidents, supporting escalations from L1 teams, ensuring service availability, and maintaining SLA compliance.

Key Responsibilities

Provide Level 2 support for Remote Desktop Services (RDS), Citrix, VMware Horizon, Azure Virtual Desktop (AVD), and Virtual Desktop Infrastructure (VDI) environments. Investigate and resolve escalated incidents related to remote access, virtual desktops, application publishing, profile management, and user connectivity. Manage and troubleshoot RDS Farms, Session Hosts, Connection Brokers, Gateway Servers, and Licensing Servers. Monitor system performance, capacity, and availability to ensure optimal end-user experience. Support Windows Server administration, Active Directory, Group Policies (GPO), DNS, DHCP, and authentication services. Troubleshoot login issues, profile corruption, printer redirection, drive mapping, and application access problems. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Coordinate with Infrastructure, Network, Security, and Application teams for issue resolution. Maintain technical documentation, SOPs, KB articles, and operational runbooks. Support patching, upgrades, migrations, and system maintenance activities. Participate in incident, problem, and change management processes following ITIL standards. Provide on-call and after-hours support as required.

Skill Requirements

Microsoft Remote Desktop Services (RDS) Windows Server 2016/2019/2022 Administration Active Directory & Group Policy Management Citrix Virtual Apps & Desktops / VMware Horizon Azure Virtual Desktop (AVD) (Preferred) DNS, DHCP, TCP/IP Networking FSLogix Profile Management Remote Access Technologies & VPN PowerShell Scripting ServiceNow or any ITSM platform Windows Desktop Administration (Windows 10/11)

Other Requirements

Strong troubleshooting and analytical skills Excellent verbal and written communication Customer-focused mindset Ability to manage multiple priorities in a fast-paced environment Collaboration with cross-functional technical teams

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support engineer l1 jobs in choolaimedu chennai tamil nadu

Administrator (Support & Operations)

Sr Engineer (Support & Operations)

Sr Analyst

Japanese IT Desk Engineer

Junior System Engineer

Diagnostic Support Engineer

Shopify - Support Engineer | Coty | Chennai

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Lead Administrator (Support &Operations)

SOC L2 Engineer

SOC L2 Engineer

Data Centre Engineer

L2 Network Engineer

Assistant Manager

Networking Managed Services Engineer (L2)

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