Up Infrastructure manager Jobs – 125 Open Jobs Today

Incident Manager
Ericsson —Noida, Uttar Pradesh
- Travel
- Computer networking
- Communication skills
Track Manager - Infrastructure as Code (IaC), Windows Powershell
HCLTech —Noida, Uttar Pradesh
- Azure
- Management
- DevOps
9d
Track Manager - Vmware vSphere & vCenter,VMware vSAN
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Mentoring
- Communication skills
10d
Sr Engineering Manager - SRE
Adobe —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- DevOps
Senior Program Manager
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Computer Science
- PMP
- DevOps
Product Manager - Merchant Experience and Job Developer Platform
Total Processing Ltd —Al, Uttar Pradesh
- Full-time
- Product management
- APIs
- AI
Quick apply
Principal Product Manager
Doceree —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Master's degree
- SQL
- Health insurance
- Flexible schedule
IT Manager
Ashok Auto Sales Ltd —Agra, Uttar Pradesh
- ₹30,000 - ₹50,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Team management
Quick apply
Senior Administrator - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
- Negotiation
7d
Track Manager - Kubernetes, Terraform
HCLTech —Noida, Uttar Pradesh
- DevOps
- AWS
- Linux
Project Manager
NS3 Tech Solutions —Noida, Uttar Pradesh
- Full-time
- Computer Science
- PMP
- Project management
Service Delivery Manager
HCLTech —Noida, Uttar Pradesh
- Azure
- Oracle
- SQL
9d
Tower Lead (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Azure
- Management
- PMP
Technical Project Manager
TECH NEXT —Noida, Uttar Pradesh
- ₹1,00,000 - ₹1,60,000 a month
- Full-time
- Hybrid work
- PMP
- Project management
- APIs
Quick apply
Cloud Operation Manager
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Azure
- Management
- DevOps
- Flexible schedule
Manager Business IT (DEB)
JAKSON GROUP —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
- Continuous improvement
- AI
Senior Administrator - UCC Development Tools
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Computer Science
- DevOps
- AWS
Project Manager
Techgropse Pvt Ltd —Noida, Uttar Pradesh
- ₹50,000 - ₹70,000 a month
- Full-time
- Computer Science
- PMP
- Project management
- Health insurance
- Paid time off
Quick apply
9d
Track Manager - Nutanix AHV, VMware vCenter
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Management
- APIs
- Python
Asset Management Specialist Advisor
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
1h

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Incident Manager

Ericsson -
Noida, Uttar Pradesh

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Job details

Qualifications

ITIL
Computer networking
Communication skills
4G/LTE

Full job description

Join our Team

About this opportunity:

We are in search of a dynamic Incident Manager to join our ranks. The core purpose of this role is to oversee the implementation of changes within our customer infrastructure. This involves ensuring that any necessary modifications are methodologically carried out, adhering to standard procedures, therefore minimizing or eliminating any impact on our customer services.

What you will do:

Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration
Act as a center focal point for all departments during incidents and coordinate between them to get the fast results
Ensure an Action plan / Back Up Plan is created and focused on the restoration within SLA
Ensure timely communication / information flow towards internal & external stakeholders
Ensure that all required resources (resources, accounts, equipment) are available and up to date.
Setting up of Technical & Management Bridge to facilitate communication during incidents.
Manage and coordinate the escalated requests from MSIP OA, COM and internal stakeholders.
Deliver accurate post incident reports within the agreed OLAs.
Contribute to and maintain the existing repositories (Eridoc, EriColl), with up to date technical documents, network diagrams, team structures, important OPI/procedures that show process adherence.
Attend the required trainings and courses (technical and soft skills) to increase the current competence level.
Promote Problem Management activities in 1st and 2nd level Assurance. Provide input and support the Problem Manager during initial investigations for root cause analysis.
Ensure all ongoing activities are published in the Hand Over tool or any other dedicated tools that have this functionality. Provide accurate input for the Shift Reports.
Implement and follow Ericsson compliant Business Continuity procedures and special events contingency plans.
Attend to operational or governance meetings with COM, SL, PM, MSIP OA and the TCs from the other teams.
The skills you bring:

Minimum of 4 years’ experience from Telecom or IT Industry. Previous IM experience in similar positions it’s a plus.
The candidate should have knowledge of ITIL, eTOM or other industry practices related to Service Management and Lifecycle.
The candidate should have knowledge of the WLA (Working Level Agreement) to be used for the specific customers.
The candidate should show strong sense of urgency and take responsibility and be able to work under pressure.
The candidate should have strong skills in leadership and communication
The candidate should have knowledge of Ericsson: BSS, Service Layer, Core, Access – Service views and other vendors equipment where applicable
The candidate should have high level Network Topology skills (GSM, WCDMA, LTE, IT, etc).
The candidate should have knowledge of Infrastructure and customer tools connected to delivery.
Availability to travel abroad.

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) ||

Req ID: 787125

Apply Now

Refine Your Search

infrastructure manager jobs in up

Incident Manager

Track Manager - Infrastructure as Code (IaC), Windows Powershell

Track Manager - Vmware vSphere & vCenter,VMware vSAN

Sr Engineering Manager - SRE

Senior Program Manager

Product Manager - Merchant Experience and Job Developer Platform

Principal Product Manager

IT Manager

Senior Administrator - ServiceNow, IT Service Management

Track Manager - Kubernetes, Terraform

Project Manager

Service Delivery Manager

Tower Lead (Support & Operations)

Technical Project Manager

Cloud Operation Manager

Manager Business IT (DEB)

Senior Administrator - UCC Development Tools

Project Manager

Track Manager - Nutanix AHV, VMware vCenter

Asset Management Specialist Advisor

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