Hr Infrastructure manager Jobs – 133 Open Jobs Today

Incident Manager
Ericsson —Gurugram, Haryana
- Travel
- Computer networking
- Communication skills
Senior Manager, Tech Delivery Lead
Coca-Cola —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- DevOps
9h
Manager, IT Operations
Connor, Clark & Lunn Financial Group Ltd. —Gurugram, Haryana
- Bachelor's degree
- Continuous improvement
Quick apply
Regional Sales Manager - IT Infrastructure Products
Inspirisys Solutions —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Sales
- Engineering
Infrastructure Engineer
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- AWS
Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- AWS
Technical Project Manager-CXP
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- PMP
- Master's degree
- Bachelor's degree
11d
Senior Product Manager - India
DISCO —Gurugram, Haryana
- Product management
- AI
- Health insurance
Associate Director, Product Manager, DTS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Azure
- Engineering
- Master's degree
Sr Mgr - IT Appl Development
United Airlines —Gurugram, Haryana
- Full-time
- Master's degree
- AWS
- Mentoring
- Health insurance
Senior Project Manager
OcIT —Gurugram, Haryana
- Computer Science
- PMP
- Analysis skills
Quick apply
IT Project Manager
Hollister Global Business Services India Private L —Gurugram, Haryana
- Azure
- PMP
- Customer service
Assistant Manager, IT Operations
Connor, Clark & Lunn Financial Group Ltd. —Gurugram, Haryana
- Bachelor's degree
- Continuous improvement
Quick apply
Product Presales Manager - IT Infrastructure Managed Services
Inspirisys Solutions —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- Engineering
Senior IT PMO Specialist
McDermott —Gurugram, Haryana
- Full-time
- Computer Science
- PMP
- Project management
S&C GN - TS&T – Digital Foundations - Cloud - Infrastructure - Manager
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Master's degree
Project Manager
OcIT —Gurugram, Haryana
- Computer Science
- Analysis skills
- Project management
Quick apply
Senior Manager - Network and Security
Lenskart Solutions —Gurugram, Haryana
- Full-time
- Azure
Assistant Manager Sales - Government Project / Infrastructure Sales
Cephas —Gurugram, Haryana
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Sales
- Business development
- Driving
Quick apply
14d
Senior Manager Software Engineering
Optum —Gurugram, Haryana
- Weekend availability
- Azure
- DevOps
- Java
- Health insurance

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Incident Manager

Ericsson -
Gurugram, Haryana

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Job details

Qualifications

ITIL
Computer networking
Communication skills
4G/LTE

Full job description

Join our Team

About this opportunity:

We are in search of a dynamic Incident Manager to join our ranks. The core purpose of this role is to oversee the implementation of changes within our customer infrastructure. This involves ensuring that any necessary modifications are methodologically carried out, adhering to standard procedures, therefore minimizing or eliminating any impact on our customer services.

What you will do:

Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration
Act as a center focal point for all departments during incidents and coordinate between them to get the fast results
Ensure an Action plan / Back Up Plan is created and focused on the restoration within SLA
Ensure timely communication / information flow towards internal & external stakeholders
Ensure that all required resources (resources, accounts, equipment) are available and up to date.
Setting up of Technical & Management Bridge to facilitate communication during incidents.
Manage and coordinate the escalated requests from MSIP OA, COM and internal stakeholders.
Deliver accurate post incident reports within the agreed OLAs.
Contribute to and maintain the existing repositories (Eridoc, EriColl), with up to date technical documents, network diagrams, team structures, important OPI/procedures that show process adherence.
Attend the required trainings and courses (technical and soft skills) to increase the current competence level.
Promote Problem Management activities in 1st and 2nd level Assurance. Provide input and support the Problem Manager during initial investigations for root cause analysis.
Ensure all ongoing activities are published in the Hand Over tool or any other dedicated tools that have this functionality. Provide accurate input for the Shift Reports.
Implement and follow Ericsson compliant Business Continuity procedures and special events contingency plans.
Attend to operational or governance meetings with COM, SL, PM, MSIP OA and the TCs from the other teams.
The skills you bring:

Minimum of 4 years’ experience from Telecom or IT Industry. Previous IM experience in similar positions it’s a plus.
The candidate should have knowledge of ITIL, eTOM or other industry practices related to Service Management and Lifecycle.
The candidate should have knowledge of the WLA (Working Level Agreement) to be used for the specific customers.
The candidate should show strong sense of urgency and take responsibility and be able to work under pressure.
The candidate should have strong skills in leadership and communication
The candidate should have knowledge of Ericsson: BSS, Service Layer, Core, Access – Service views and other vendors equipment where applicable
The candidate should have high level Network Topology skills (GSM, WCDMA, LTE, IT, etc).
The candidate should have knowledge of Infrastructure and customer tools connected to delivery.
Availability to travel abroad.

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) ||

Req ID: 787125

Apply Now

Refine Your Search

infrastructure manager jobs in hr

Incident Manager

Senior Manager, Tech Delivery Lead

Manager, IT Operations

Regional Sales Manager - IT Infrastructure Products

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Lead Assistant Manager

Technical Project Manager-CXP

Senior Product Manager - India

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Senior IT PMO Specialist

S&C GN - TS&T – Digital Foundations - Cloud - Infrastructure - Manager

Project Manager

Senior Manager - Network and Security

Assistant Manager Sales - Government Project / Infrastructure Sales

Senior Manager Software Engineering

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