Jayanagar 5th Block Karnataka Executive assistant to ceo Jobs – 29 Open Jobs Today

Customer Support Engineer
jobmatchmaker consultancy —Bangalore City, Bengaluru, Karnataka
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- English
- In-person
- Manufacturing
Quick apply
11d
Founder"s office - Executive Assistance
Foiwe Info Global Solutions —Bangalore City, Bengaluru, Karnataka
- ₹40,000 - ₹50,000 a month
- Urgently hiring
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Paid sick time
Quick apply
Founders Office Executive
Nissi Computing Labs LLP —Bangalore City, Bengaluru, Karnataka
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
5d
Front Office / Executive Assistant
Arth Ayurveda World —Bengaluru, Karnataka
- Microsoft Office
- Administrative experience
- 12th Pass
CEO Assistant
Baryons Software Solutions —Bengaluru, Karnataka
- 12th Pass
- Communication skills
Executive Assistant
SmartOwner Services India —Bengaluru, Karnataka
- Management
- Communication skills
- Time management
Executive & Personal Assistants (Business Management, Administrative )
Sonar Conectar media and entertainment —Kalyananagar, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
- Paid sick time
Quick apply
3d

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Customer Support Engineer
jobmatchmaker consultancy —Bangalore City, Bengaluru, Karnataka
Drive continuous improvement actions that raise service levels, reduce cost and shorten cycle time. Review and drive improvement of customer score cards to…
₹20,00,000 - ₹30,00,000 a year
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11d

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Customer Support Engineer

jobmatchmaker consultancy
Bangalore City, Bengaluru, Karnataka

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Job details

Permanent | Full-time
₹20,00,000 - ₹30,00,000 a year
11 days ago

Qualifications

English
GD&T
Customer support
Manufacturing
Leadership

Full job description

Designation - customer support engineer

Experience 9-12 years

industry prefarance - aerospace/ manufacturing

KEY RESPONSIBILITIES

A. Customer Relationship & Satisfaction Leadership

– Own and manage the full portfolio of assigned customers, ensuring 100% of turnover is actively

followed and served.

– Organize and lead the processing of customer requests, suggestions, complaints and needs, ensuring

timely, closed-loop resolution.

– Be highly available and proactive toward customers, anticipating needs before they become issues.

– Ensure customer loyalty through proximity, responsiveness and consistent delivery of commitments.

– Lead periodic conference calls and business reviews with customers and manage collaboration through

their e-platforms and supplier portals.

– Review and drive improvement of customer score cards to achieve and sustain required customer

performance ratings.

– Act as the senior escalation point for critical customer issues, coordinating rapid response and

recovery.

B. Order & Delivery Management

– Animate, coordinate and follow customer orders through receiving, processing and export activities.

– Manage customer orders end-to-end, including order review and formal order acceptance.

– Coordinate across all sectors — Planning, Production, Quality, Procurement and Logistics — to ensure

quality and on-time deliveries.

– Follow and manage offsets, backlogs and open commitments, driving them to closure.

– Assist in reducing throughput / cycle time and lead-time improvement initiatives.

C. Commercial, Costing & Margin Management

– Control and monitor account margins, taking ownership of margin performance rather than only

supporting it.

– Lead price-increase and commercial negotiations with customers to optimize profitability.

– Construct and validate global costings, including identification of raw-material and special-process

sources.

– Contribute to the development of the account and business plan.

D. Cross-Functional Coordination & Industrialization

– Work closely with the CTO and COO teams on industrialization and productionizing of new and existing

parts.

– Coordinate the introduction of new products and engineering changes from quotation through to serial

delivery.

– Continuously update knowledge of the market, competitors and the Company's positioning.

E. Quality, Compliance & Customer Audits

– Represent the Company and lead the facilitation of customer qualification and quality audits.

– Ensure customer requirements, specifications and special process (e.g. NADCAP) flow-downs are

correctly captured and met.

– Support root-cause analysis and corrective action (e.g. 8D) for customer complaints and non-

conformances.

F. Reporting, Dashboards & Business Planning

– Establish and maintain the dashboards required by the C.C.S.O. for account and function performance.

– Prepare weekly reporting to the Executive Director / Business Development and monthly reports to the

CEO.

– Present account status, risks and opportunities in management and customer reviews.

G. Team Leadership & People Development

– Guide, mentor and review the work of Customer Service Engineers and Assistant Customer Service

Engineers.

– Set priorities, share best practices and build customer-service capability across the team.

– Deputize for the C.C.S.O. on customer matters when required.

H. Continuous Improvement & Risk Management

– Identify and mitigate delivery, quality and commercial risks across the customer portfolio.

– Drive continuous improvement actions that raise service levels, reduce cost and shorten cycle time.

COMPETENCIES & SKILLS

Technical

– Strong command of the Company's manufacturing techniques and processes.

– Ability to read engineering drawings and GD&T; familiarity with special processes and material sources.

– Knowledge of aerospace quality standards (e.g. AS9100) and customer supplier portals / e-platforms.

– Costing, margin analysis and proficiency with ERP and reporting / dashboard tools.

– Understanding of export documentation and Incoterms.

Behavioural & Leadership

– Excellent communicator in English, written and spoken; confident in customer-facing settings.

– Strong technical–commercial acumen and the ability to propose and defend account strategy to the

C.C.S.O.

– Leadership, mentoring and cross-functional coordination skills.

– Proactive, customer-obsessed, and effective under pressure with strong ownership and

Pay: ₹2,000,000.00 - ₹3,000,000.00 per year

Work Location: In person

Quick apply

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executive assistant to ceo jobs in jayanagar 5th block karnataka

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