Tn Help desk Jobs – 61 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Desktop Support Engineer
Techindia Infoway Pvt Ltd —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
Quick apply
12d
Customer Support Executive
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
1d
Technical Support Engineer I
Sectigo —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Word processing
- Computer literacy
Quick apply
Desktop Support Engineer- Immediate joiner
Techindia infoway pvt.ltd —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
Quick apply
Business Support Senior Assoc.
NTT Ltd —Coimbatore, Tamil Nadu
- Night shift
- Salesforce
- English
- Windows
9d
Support Engineer | Chennai, India
Photon —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- Communication skills
Help Desk Support
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,500 - ₹14,000 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
12d
Desktop Support Engineer
Inspace Technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹1,50,000 - ₹3,00,000 a year
- Full-time
- Software troubleshooting
- In-person
- Health insurance
Quick apply
2d
Technical Support Executive
Online Consultancy Services —Coimbatore, Tamil Nadu
- Computer Science
- English
- Bachelor's degree
SAP MM Consultant (L1 Support)
Metaphor Consulting —Chennai, Tamil Nadu
- ₹2,00,000 - ₹3,50,000 a year
Certificate Support Associate
Sectigo —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Senior Portal Developer (5+yrs)
Prognova Partners Pvt Ltd —Coimbatore, Tamil Nadu
- ₹5,26,429.79 - ₹18,63,318.51 a year
- Email
- Azure
- Computer Science
- Sales
Quick apply
Computer Hardware & Network engineer - experienced
Palies IT Services —Coimbatore, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Walk-in
- Software troubleshooting
- English
- Windows
- Cell phone reimbursement
Quick apply
12d
Utility Bill Associate-Messaging
Accenture —Chennai, Tamil Nadu
- Full-time
- Data entry
- AI
Advanced Associate, Technology Support
Pearson —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Inventory control
- Software troubleshooting
9d
HR & Admin Assistant
Denodo —Chennai, Tamil Nadu
- Google Suite
- B.Sc
- English
Workplace Experience Coordinator
Vendasta —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Health insurance
21h
Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
Desktop Support Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Software troubleshooting
- Windows
- Linux
Quick apply

I want to receive the latest job alerts for help desk in tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near tn

Helpdesk Engineer jobs in Chennai, Tamil Nadu

Desktop Support Technician jobs in Ambattur, Chennai, Tamil Nadu

Support Engineer jobs in Chennai, Tamil Nadu

Technical Support jobs in Coimbatore, Tamil Nadu

Billing Analyst jobs in Chennai, Tamil Nadu

Senior IT Support jobs in Chennai, Tamil Nadu

Desktop Support Technician jobs in Chennai, Tamil Nadu

Information Technology Specialist jobs in Chennai, Tamil Nadu

Technical Support Engineer jobs in Chennai, Tamil Nadu

Senior Developer jobs in Hyderabad, Telangana

Senior Resident, Dermatologist jobs in Delhi

Front End Developer jobs in Lucknow, Uttar Pradesh

Senior Developer jobs in Boring Road, Patna, Bihar

Android Developer jobs in Pune, Maharashtra

Senior Developer jobs in Kochi, Kerala

Helpdesk Engineer jobs in Bengaluru, Karnataka

Chemical Engineer jobs in Hyderabad, Telangana

Helpdesk Engineer jobs in Bhiwadi, Rajasthan

Mep Engineer jobs in Chennai, Tamil Nadu

Design Engineer Solidworks jobs in Chennai, Tamil Nadu

Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

help desk jobs in tn

Engineer Desktop Support / Help Desk

Desktop Support Engineer

Customer Support Executive

Technical Support Engineer I

Desktop Support Engineer- Immediate joiner

Business Support Senior Assoc.

Support Engineer | Chennai, India

Help Desk Support

Desktop Support Engineer

Technical Support Executive

SAP MM Consultant (L1 Support)

Certificate Support Associate

Senior Portal Developer (5+yrs)

Computer Hardware & Network engineer - experienced

Utility Bill Associate-Messaging

Advanced Associate, Technology Support

HR & Admin Assistant

Workplace Experience Coordinator

Senior IT Support Facilitator

Desktop Support Engineer

I want to receive the latest job alerts for help desk in tn

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected