Lanka Varanasi Uttar Pradesh Business development manager Jobs – 36 Open Jobs Today

Guest Relations Manager
IHCL —Varanasi, Uttar Pradesh
- Hospitality
- English
Online Project Trainee program
JV financial and investment consultant Pvt Ltd —Varanasi, Uttar Pradesh
- ₹12,000 - ₹30,000 a month
- Part-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
7d
Business Development Manager - Retirement and Pension
HDFC Life —Varanasi, Uttar Pradesh
- ₹3,45,000 a year
Business Development Executive (BDE)
Vianko Education & PC PVT LTD —Varanasi, Uttar Pradesh
- ₹9,000 - ₹23,000 a month
- Full-time
- Sales
- Business development
- Project management
- Health insurance
- Work from home
Quick apply
Sales Manager
Ushnakmal Banaras —Varanasi, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
13d
E-Commerce Executive
Alpran Software Pvt. Ltd. —Varanasi, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Marketing
- Research
- In-person
Quick apply
Assistant Director of Food & Beverage
IHCL —Varanasi, Uttar Pradesh
- 12th Pass
- Diploma
16h
Field Product Sales Executive - Varanasi
Rentokil Initial —Varanasi, Uttar Pradesh
- ₹3,00,000 - ₹3,50,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Area Sales Manager/ Pharmaceutical Sales Manager
Gormanson Pharma Pvt Ltd —Varanasi, Uttar Pradesh
- From ₹15,000 a month
- Full-time
- Sales
- B.Sc
- Master's degree
- Work from home
- Flexible schedule
Quick apply
Sales Development Manager - Agency Sales
HDFC Life —Varanasi, Uttar Pradesh
- ₹3,00,000 a year
Area Sales Officer
Raasa Ayurveda Pvt Ltd —Varanasi, Uttar Pradesh
- ₹5,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Travel
Quick apply
Business Development Executive (BDE)
Ampay pvt ltd —Varanasi, Uttar Pradesh
- ₹8,000 - ₹25,000 a month
- Email
- Microsoft Excel
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Sales Development Manager-CA - SFB
HDFC Life —Varanasi, Uttar Pradesh
- ₹3,00,000 a year
Tele Caller Executive
Tour Assistance India —Paharia, Varanasi, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Paid time off
Quick apply

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Guest Relations Manager

IHCL -
Varanasi, Uttar Pradesh

Apply Now

Job details

Qualifications

Hospitality
English
Hospitality Management
Hospitality management

Full job description

7 Aug 2026

Business Unit: Taj Ganges, Varanasi

Department: Front Office

Job requisition ID: 17398

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

To ensure guest satisfaction and create customer delight through seamless and extraordinary service, which is provided to the guest by following the procedures laid down as per the standards.

Essential Job Tasks

'*Develops and Sustains productive customer relationships, actively seeking information to understand and address guests' needs.

Prepares reports of guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken in consultation with Front Office Manager.

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Areas of Responsibility

Financials

Ensures daily performance and manages revenue through revenue and yield management techniques.

Focuses on generating incremental revenue through Early Check-in and Late Check-outs.

Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services.

Monitors the business of competition hotels in terms of new accounts and rates.

Process

'*Plan VIP arrivals stay experiences and Magical moments.

Monitor daily bookings and ensure as per guest preferences room will be ready, oversee check-in and check-out procedures.

Actively listen to and resolve complaints with appropriate service recoveries with consultation within Front Office Manager.

Promptly address guest’s requests with coordination with all operational departments

Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services.

Manage guest relations team to ensure we comply with all standards and operating procedures.

Examine daily duties, assign tasks and check on progress. Appraise team’s performance and produce regular reports.

Liaise with housekeeping team and in room dining team to provide an overall comfortable guest experience.

Analyse guest feedback from hotel survey and online reviews and suggest ways to improve ratings.

*Recommend local tourist spots, including places to dine, shop and Conduct show-around for in-house as well as external/prospective guests as and when the need arises. *Interact with the guests and actively participate in taking appropriate actions towards complaints and ensure guest profiles are up to date. Establish friendly relationships with regular hotel guest.

Keep a track of guest’s anniversary, birthdays, about honeymoon couples or any other special date as made aware of.

Ensure compliance of GR processes like First timer`s process, Milestone visits, Single lady process, Young guest process, Long stay process etc.

Highlight to the front office team regarding any arrival of repeat guests, VIPs and guests under loyalty program and suggest upgrades as per availability.

Required Qualifications

Degree in Hospitality Management.

Work Experience

At least 1 year of relevant experience at a managerial position or 2 years of experience at supervisory position.

Languages Needed in Position

English

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Apply Now

Refine Your Search

business development manager jobs in lanka varanasi uttar pradesh

Guest Relations Manager

Online Project Trainee program

Business Development Manager - Retirement and Pension

Business Development Executive (BDE)

Sales Manager

E-Commerce Executive

Assistant Director of Food & Beverage

Field Product Sales Executive - Varanasi

Area Sales Manager/ Pharmaceutical Sales Manager

Sales Development Manager - Agency Sales

Area Sales Officer