New Delhi District Delhi Product specialist Jobs – 1206 Open Jobs Today

Product/Application Support Specialist
WIN Home Inspection —Noida, Uttar Pradesh
- Rotational shift
- Remote
- Software troubleshooting
- English
- AI
4d
Project Management Specialist II
Hollister Global Business Services India Private L —Gurugram, Haryana
- PMP
- Engineering
- Master's degree
Senior Coordinator - Proposal (US time zone)
WSP —Noida, Uttar Pradesh
- Hybrid work
- Engineering
- English
- Microsoft Office
Community Operations Specialist
Diksha Technologies —Gurugram, Haryana
- Remote
- English
- Work from home
Lead - After Sales & Service
LGF Sysmac Private Limited —Gurugram, Haryana
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Hybrid work
- Schematics
- English
- Programmable logic controllers
- Cell phone reimbursement
- Flexible schedule
Quick apply
4d
Senior Specialist- Value Chain Optimisation
Topsoe A/S —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
6d
Financial Plan & Analysis Specialist
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- Master's degree
Specialist, Product Management
Mastercard —Gurugram, Haryana
- Full-time
- SQL
- Product management
- Communication skills
12h
Customer Success Specialist
Bizfoc business solutions pvt ltd —Hauz Khas, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
Operations Specialist, Project Management & Sales
WSP —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Analysis skills
- Project management
Travel Program Specialist (US time zone)
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Application Specialist
AMETEK, Inc. —Delhi, Delhi
- Up to 50% travel
- Sales
- Salesforce
Implementation Specialist
Taboola —Gurugram, Haryana
- Hybrid work
- Oracle
- Databases
- SQL
Quick apply
Global IT Configuration Engineer Senior Specialist
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Human resources
- APIs
13d
Team Leader- Project Management
WSP —Noida, Uttar Pradesh
- Hybrid work
- English
- Microsoft Office
- Master's degree
Lead Workforce and Consumer Enablement Specialist
EPAM Systems, Inc. —Gurugram, Haryana
- Full-time
- English
- Agile
- AI
- Health insurance
- Paid time off
Specialist - SCM - Planning & After Sales 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Product Education Specialist - Opus EDM
The Gresham Group —Noida, Uttar Pradesh
- English
- SQL
- Financial services
Head - Specialists
WSP —Noida, Uttar Pradesh
- Hybrid work
- Agile
- Communication skills
Executive Assistant to Founder (Digital Marketing Agency)
Adscaffe —Noida, Uttar Pradesh
- ₹10,000 - ₹25,000 a month
- Full-time
- English
- In-person
- AI
- Work from home
- Flexible schedule
Quick apply

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Product/Application Support Specialist

WIN Home Inspection -
Noida, Uttar Pradesh

Apply Now

Job details

4 days ago

Qualifications

Knowledge management
Software troubleshooting
English
Technical support
Application support
AI
Communication skills
Help desk

Full job description

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE:

WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology.

We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable.

KEY RESPONSIBILITIES:

Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms.
Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications.
Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions.
Configure cloud-based applications and product settings based on user and business requirements.
Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience.
Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support.
Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources.
Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation.
Leverage AI to help organize and improve knowledge content, while ensuring information shared with users is accurate, clear, and relevant.
Support new product features, releases, and enhancements by understanding changes, testing user scenarios, updating documentation, and helping users adopt new functionality.
Communicate resolutions and product guidance clearly to users and stakeholders, translating technical or product concepts into simple language.
Collaborate with Product, Engineering, Operations, and other cross-functional teams to escalate issues, share user feedback, and improve the overall product experience.

REQUIRED QUALIFICATIONS:

2–5 years of experience in Product Support, Application Support, SaaS Support, Technical Support, or a similar role supporting cloud-based business applications.
Strong ability to understand software products, business workflows, and application functionality and translate that knowledge into effective user support.
Hands-on experience with ticketing, help desk, CRM, or knowledge management platforms.
Comfortable using AI tools such as ChatGPT, Copilot, Gemini, or similar tools to research, summarize, document, and manage work more efficiently.
Strong curiosity and willingness to experiment with new AI tools, technologies, and more efficient ways of working.
Excellent analytical, troubleshooting, and problem-solving skills with the ability to investigate issues systematically.
Strong user empathy and the ability to understand problems from the user's perspective rather than focusing only on the technical issue.
Excellent verbal and written communication skills in English, with the ability to explain complex concepts in simple, easy-to-understand terms.
Ability to create clear and structured product documentation, FAQs, and knowledge-base content.
Strong attention to detail, responsiveness, and ability to manage multiple user requests and priorities.
Comfortable working in rotational shifts to support users across different time zones.
Strong work ethic, high integrity, ownership mindset, and positive attitude.

WHY JOIN US?

High-energy team enthusiastic about disrupting a massive industry.
Highly inclusive and collaborative culture built on mutual respect.
Focus on core values, initiative, leadership and adaptability.
Strong emphasis on personal and professional development.
Flexibility to work remotely.
Top-notch compensation.

ABOUT WIN:

WIN is the #1 ranked inspection services company in the United States. Backed by three decades of excellence, we're on a mission to build a global brand by transforming the $250+ billion U.S. residential services market through AI-driven innovation, exceptional customer experience, and operational excellence. Combining the stability of an established leader with the energy of a fast-growing organization, WIN offers driven, like-minded professionals a unique opportunity for meaningful personal and professional growth.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments.

Apply Now

Refine Your Search

product specialist jobs in new delhi district delhi

Product/Application Support Specialist

Project Management Specialist II

Senior Coordinator - Proposal (US time zone)

Community Operations Specialist

Lead - After Sales & Service

Senior Specialist- Value Chain Optimisation

Financial Plan & Analysis Specialist

Specialist, Product Management

Customer Success Specialist

Operations Specialist, Project Management & Sales

Travel Program Specialist (US time zone)

Application Specialist

Implementation Specialist

Global IT Configuration Engineer Senior Specialist

Team Leader- Project Management

Lead Workforce and Consumer Enablement Specialist

Specialist - SCM - Planning & After Sales 4B

Product Education Specialist - Opus EDM

Head - Specialists

Executive Assistant to Founder (Digital Marketing Agency)

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ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE:

KEY RESPONSIBILITIES:

REQUIRED QUALIFICATIONS:

WHY JOIN US?

ABOUT WIN:

OUR CULTURE:

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