Worli Mumbai Maharashtra Front office assistant Jobs – 64 Open Jobs Today

Assistant Front Desk Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Office Admin (Mumbai)
2070Health —Mumbai, Maharashtra
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Front Office Manager
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Leadership
Quick apply
6d
Front Office Executive/ Receptionist_Sion
Aanvii Hearing Solutions Pvt Ltd —Sion, Mumbai, Maharashtra
- ₹9,346.80 - ₹25,394.57 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
Quick apply
Business Analyst -AVP
Barclays —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Assistant Sales Manager
Meluha The Fern, Mumbai, Powai, Series by Marriott —Powai, Mumbai, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Sr Operations Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
14d
Associate
Nomura —Mumbai, Maharashtra
- Microsoft Excel
- English
- Microsoft Office
11d
Senior Associate/Assistant Manager - BDG/6327 - Technology Services
BDO India —Mumbai, Maharashtra
- Azure
- Computer Science
- DevOps
Office Operations Executive (Mumbai)
2070Health —Mumbai, Maharashtra
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Vice President/ Vice President, Global Financial Crimes Investigator
Bank of America —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Financial services
11d
Operations - Assistant Manager
Asian Heart Institute —Mumbai, Maharashtra
- Full-time
- Hospitality
- Master's degree
- Business Administration
Quick apply
Guest Services - Assistant Manager
SOFITEL —Mumbai, Maharashtra
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
Hospital Receptionist
Shree Pragati Foundations Hira Mongi Navneet Hospital —Mulund West, Mumbai, Maharashtra
- From ₹22,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
eFI Strategy NP
Nomura —Mumbai, Maharashtra
- Microsoft Excel
- Computer Science
- Java
11d
Finance Program Manager and Business Analyst (Assistant Manager)
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- PMP
- English
Trading Assistant – Delta One Structured Products , Manager , Institutional Equity Division
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Scripting
- Recruiting
Assistant VP – RMG PMA
Barclays —Mumbai, Maharashtra
- Microsoft Excel
- SQL
- Analysis skills
Front Desk Executive
Silver Group —Andheri East, Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Cell phone reimbursement
- Paid sick time
Quick apply
SR Ecommerce exceutive - operartions
Aurashine Essentials Pvt Ltd —Mumbai, Maharashtra
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply

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Assistant Front Desk Manager

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26098212
Job CategoryRooms & Guest Services Operations
Location#2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

front office assistant jobs in worli mumbai maharashtra

Assistant Front Desk Manager

Office Admin (Mumbai)

Front Office Manager

Front Office Executive/ Receptionist_Sion

Business Analyst -AVP

Assistant Sales Manager

Sr Operations Manager

Associate

Senior Associate/Assistant Manager - BDG/6327 - Technology Services

Office Operations Executive (Mumbai)

Assistant Vice President/ Vice President, Global Financial Crimes Investigator

Operations - Assistant Manager

Guest Services - Assistant Manager

Hospital Receptionist

eFI Strategy NP

Finance Program Manager and Business Analyst (Assistant Manager)

Trading Assistant – Delta One Structured Products , Manager , Institutional Equity Division

Assistant VP – RMG PMA

Front Desk Executive

SR Ecommerce exceutive - operartions

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