Uppal Kalan Hyderabad Telangana Non voice Jobs – 58 Open Jobs Today

Ops Specialist, AMXL Proactive Execution (APEx) Team
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
- Spanish
- Customer service
- English
- Flexible schedule
Group Lead
Wipro Limited —Hyderabad, Telangana
- Customer service
- Analysis skills
- Continuous improvement
7d
Production Support Analyst
Endpoint Clinical —Hyderabad, Telangana
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
Talent Acquisition Executive
Square Business Services Pvt Ltd —Hyderabad, Telangana
- ₹14,293.58 - ₹25,011.20 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Recruiting
Quick apply
Delivery Operations Senior Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Management
11d
Application Support Analyst - Tier 2 - Technology Operation Planning & Support
GCC India —Hyderabad, Telangana
- Full-time
- Oracle
- Data analysis skills
- Java
Senior Enrollment and Eligibility Representative
Optum —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Ops Specialist, AMXL Proactive Execution (APEx) Team
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
Business Advisory Analyst - Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Communication skills
9d
Manager, Analytics, Fraud, UK
Careers at Tide —Hyderabad, Telangana
- SQL
- Python
- Analytics
- Health insurance
- Work from home
Quick apply
Compliance Analyst
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Master's degree
- Health insurance
- Flexible schedule
Senior Technical Process Executive
Infosys BPM Limited —Hyderabad, Telangana
- Customer service
- Microsoft Office
- Bachelor's degree
5d
Business Development Executive
DataAngle Technologies —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Business development
Quick apply
CA Representative
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Customer service
- Windows
- Finance
- Health insurance
IT Support Analyst 1
RSM —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Customer service
- Windows
Associate Professional Services Consultant
Cyara —Hyderabad, Telangana
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Manager, AML Analytics
Careers at Tide —Hyderabad, Telangana
- SQL
- Communication skills
- Python
- Health insurance
- Paid time off
Quick apply
Customer Experience Engineer
Microsoft —Hyderabad, Telangana
- Full-time
- Azure
- Software troubleshooting
- Scripting
12d
Ops specialist (French) , JWO Customer Support, CXQO
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- English
- AWS
- Bachelor's degree
2d
New - ADN Senior
EY —Hyderabad District, Telangana
- Microsoft Outlook
- Project management
- Bachelor's degree

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Ops Specialist, AMXL Proactive Execution (APEx) Team

Amazon Dev Center India - Hyderabad -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Spanish
Customer service
English
Microsoft Office
Bachelor's degree
Italian
Communication skills

Full job description

DESCRIPTION

At Amazon, we are working to be the most customer-centric company on earth. The AMXL Proactive Execution (APEx) team provides resolution to complex customer problems that come with buying, delivering, or installing XL products. The Ops Specialist will be supporting an operations team handling the end-to-end product and service experience for XL products. The successful candidate will be able to support issues related to scheduled and non-scheduled deliveries by proactively resolving delivery defects and acting upon egregious escalations in a timely manner, always working from the customer backwards. In addition, will need to call customers to offer solutions for the delivery issue identified.

The ideal candidate must demonstrate strong Ownership and Deliver Results skills, outstanding verbal and written communication skills, and a commitment to excellence. In addition, the candidate must be proficient in English and demonstrate outstanding collaboration and professional skills.

The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about processes and how to improve them. The candidate should be focused on Quality while delivering results through specific metric’s achievement, as well as developing tasks with a constant analytical mindset.

The job requires work schedule flexibility (including weekends).

Proficient in speaking, writing, reading, and listening in (German & Italian- Preferred), or French in addition to English.

Key job responsibilities

Take ownership of emerging issues that impact customers and business stakeholders, drive resolution, and recommend ways to prevent similar issues in the future
Proactively monitor and resolve delivery defects for both scheduled and non-scheduled deliveries
Provide timely, accurate, and professional customer service and contact resolution
Contact customers via phone to communicate solutions and updates on delivery issues
Demonstrate clear and polite written and oral communication skills in all interactions
Effectively use internal dashboards to provide accurate responses and an exceptional customer experience for business partners
Proactively escalate system and process issues, as well as customer feedback trends, to management
Be the voice of the customer to challenge existing processes and advocate for an exceptional customer experience
Identify root causes of recurring issues and propose process improvement recommendations
Deliver results against defined quality and productivity metrics
Collaborate effectively with cross-functional teams to drive resolution and improve operations
Maintain a consistent analytical approach when assessing and prioritizing tasks
Adapt in a fast-paced, constantly changing environment

BASIC QUALIFICATIONS

Bachelor's degree
Proficiency in German OR Italian (business level or above, verbal and written)
Experience in customer service, operations, or a related field
Strong verbal and written communication skills
Ability to work a flexible schedule, including weekends
Demonstrated ability to work independently and manage competing priorities
Proficiency in Microsoft Office or similar tools

PREFERRED QUALIFICATIONS

Experience with Paragon/AC3 case and order management systems
Speak, write, and read fluently in French OR Spanish in addition to English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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non voice jobs in uppal kalan hyderabad telangana

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Ops specialist (French) , JWO Customer Support, CXQO

New - ADN Senior

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