Uttar Pradesh O level Jobs – 102 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
Program Director (DFS)
HCLTech —Noida, Uttar Pradesh
- Azure
- Computer Science
- PMP
I O Engineering Consultant-Infra PM - Network
Optum —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Analysis skills
- Project management
- Health insurance
Final Advertisement SERB staff Recruitment Project Associate I
Amity University —Noida, Uttar Pradesh
- ₹25,000 a month
- Research
- Master's degree
Computer Teacher
Green Way Public School —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Urgently hiring
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
Sales Manager Holiday Inn Express Greater Noida Knowledge Park
Holiday Inn Express —Greater Noida, Uttar Pradesh
- Hospitality
- English
- Bachelor's degree
Professor with Administrative Responsibility
Sharda University —Greater Noida, Uttar Pradesh
- Doctoral degree
- Computer Science
- Master's degree
Senior Sales Manager-Retail-Noida
Aditya Birla Group —Uttar Pradesh
HSO International - Solution Architect -Dynamics 365 F/O
HSO Group B.V. —Al, Uttar Pradesh
- Remote
- Azure
- ERP systems
- English
- Work from home
Quick apply
Regional Sales Head
Aditya Birla Group —Uttar Pradesh
IT Operations Lead
MAQ Software —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
Team Leader - Technology Services
MetLife —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
1d
Delivery Director-P2P| 15+ years | Noida
Capgemini —Noida, Uttar Pradesh
- Oracle
- PMP
- Master's degree
Territory Sales Manager-Kanpur
Aditya Birla Group —Uttar Pradesh
Territory Sales Manager-Lucknow
Aditya Birla Group —Uttar Pradesh
Back Office & Process Automation Specialist
Adroit Financial Services —Ghaziabad, Uttar Pradesh
- Full-time
- SQL
- Analysis skills
- APIs
7d
Project Engineering Manager
GE Vernova —Noida, Uttar Pradesh
- Full-time
- Engineering
- English
- Presentation skills
8d
Operations Executive (Communication Executive)
DHL —Noida, Uttar Pradesh
- Full-time
ABHFL - Area Sales Manager - Prime - Noida
Aditya Birla Group —Uttar Pradesh
Network Architect
BirlaSoft —Noida, Uttar Pradesh
- Azure
- AWS
- Computer networking

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Lead Administrator (Support &Operations)

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Excel
Software troubleshooting
SCCM
BMC Remedy
Software deployment
Windows
SQL
Scripting
ServiceNow
AI
Citrix
PowerShell
Active Directory

Full job description

Lucknow, Uttar Pradesh
Job Summary

To diagnose and resolve complex technical issues impacting business operations,facilitate root cause analysis and enhance customer feedback for support operations.

Key Responsibilities

ROLE AND RESPONSIBILITIES

This role is required to:

Provide quality support with a high degree of customer service, technical expertise and timeliness.
Must be an excellent communicator with responsibility of interacting with business, other

technology teams and third-party managed service providers.

Working knowledge in Service Desk environment which includes and not limited to Windows OS

troubleshooting, Software/App troubleshooting, Services, Hardware etc.

Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be

automated/scripted.

Ensure that tool versions are kept current per OEM and business recommendations
Work hand in hand with respective VDU leads for data identification and SOP documentation
Work closely with developers to get the required scripts created and implemented
Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities

identified to reduce the cycle time or automate the workload

Perform periodic audits and conduct assessments for the tools in scope and identify the areas of

improvement

Closely monitor dashboards and tool usage.
Inform respective teams about any trends observed while monitoring and get the same actioned.
Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase

tool adoption

Skill Requirements

PREFERRED SKILLS · Technical Skills required including but not limited to – o Basic understanding SCCM o Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies o Basic Understanding of active directory o Basic Understanding of Citrix and other remote/virtual desktop technologies o Basic understanding of SQL o Basic understanding of PowerShell or any other scripting language o Hands on experience on Microsoft Excel and PowerPoint o Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc

Other Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai

Moveworks, etc.

Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink,

Aternity, Systrack, 1e Tachyon, Control Up etc.

Minimum 5 years of experience in Infrastructure Technology
Minimum 3 years of experience in delivering EUC/DWP services.
Should have worked and be open to work in a 24x7 environment.
Ability to communicate effectively with end users, business owners, developers and various levels of

management.

Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to

provide easily understandable deliverables

Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet

evolving business requirements

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Apply Now

Refine Your Search

o level jobs in uttar pradesh

Lead Administrator (Support &Operations)

Program Director (DFS)

I O Engineering Consultant-Infra PM - Network

Final Advertisement SERB staff Recruitment Project Associate I

Computer Teacher

Sales Manager Holiday Inn Express Greater Noida Knowledge Park

Professor with Administrative Responsibility

Senior Sales Manager-Retail-Noida

HSO International - Solution Architect -Dynamics 365 F/O

Regional Sales Head

IT Operations Lead

Team Leader - Technology Services

Delivery Director-P2P| 15+ years | Noida

Territory Sales Manager-Kanpur

Territory Sales Manager-Lucknow

Back Office & Process Automation Specialist

Project Engineering Manager

Operations Executive (Communication Executive)

ABHFL - Area Sales Manager - Prime - Noida

Network Architect

I want to receive the latest job alerts for o level in uttar pradesh

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