Karnataka Technician ii Jobs – 39 Open Jobs Today

Customer Service Rep II
Transaction Network Services —Indi, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
10d
Certifier II (Medical Devices)
CSA Group —Bengaluru, Karnataka
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
Manager -Supplier Quality
Otis —Bengaluru, Karnataka
- Full-time
- Electrical experience
- Bachelor's degree
- Team management
BIM Engineer II / Senior BIM Engineer (OBD - Structure)
AtkinsRéalis —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Training & development
- Health insurance
AVE Tier II- Bengaluru, India
Diversified —Bengaluru, Karnataka
- Weekend availability
- Azure
- Customer service
- Salesforce
- Paid holidays
- Health insurance
Quick apply
Technician - Electrical
Newspace —Bengaluru, Karnataka
- Schematics
- Electrical experience
- Diploma
Quick apply
Assistant Manager - Manufacturing
Newspace —Unknown, Karnataka
- Oracle
- ERP systems
- Bachelor's degree
Quick apply
Technician II - Electrical - UGV
Newspace —Bengaluru, Karnataka
- Schematics
- Electrical experience
- Diploma
Quick apply
Certifier II (Industrial Products)
CSA Group —Bengaluru, Karnataka
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
RME Manager II, RME
ASSPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Leadership
Senior Salesforce Developer – Field Service
Omnidian —Bengaluru, Karnataka
- Email
- Customer service
- Salesforce
- ERP systems
- Health insurance
- Paid time off
DGM,HR
Otis —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Human resources
Sr Python Automation Test Engineer - SDET
Invenco by GVR —Bengaluru, Karnataka
- Azure
- Java
- AWS
HVAC Technician/Installer
Cinnamon Energy Systems —LIC Colony, Karnataka
- ₹25 - ₹35 an hour
- Urgently hiring
- Schematics
- HVAC
- Cleaning
- Health insurance
- Paid time off

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Customer Service Rep II

Transaction Network Services -
Indi, Karnataka

Apply Now

Job details

Full-time
10 days ago

Qualifications

Desktop support
Microsoft Outlook
Software troubleshooting
Customer service
Windows
Microsoft Office
AWS
MacOS
Linux
AI
Communication skills
Time management
Help desk
VPN

Full job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues. Additionally, this position will be responsible for responding to alerts from servers, applications, and network and assigning to appropriate support personnel.

Responsibilities

Customer service skills such as; patience, attentiveness, attention to detail, and clear communication are vital and Windows/MAC PC, and general end user support in a variety of technologies are required. Our customer services desk provides end-user support for proprietary business applications and standard (off the shelf) client software. Job responsibilities include, but are not limited to the following;

The IT Service Desk and Network Operations Team is 24x7x365 in support of internal and external customers. The schedule for this position is Tuesday through Saturday, 2:30 PM to 11:30 PM US Eastern Time (assumes one hour of breaks and eight hours of working time). This equates to Wednesday through Sunday, 12:01 AM to 9 AM India Time. Must be flexible to work other shifts and holidays as needed for coverage purposes.
Excellent work ethic, time management, and strong customer focus are key skills required to perform this function successfully.
Monitor and respond to multiple channels of customer communication including chat, email, and phone.
Accurately entering/updating tickets into a ticketing system, assigning the tickets per a documented schedule or process, and calling technicians as required to support issues.
Support the following types of calls, questions, or tickets (not all-inclusive):
- IT Desktop Applications (ex. Outlook, Microsoft Office, VPN software, Windows/MAC OS)
- IT Infrastructure (ex. telephones, network/internet connectivity)
- Customer Service Requests (ex. password resets, VPN token resets, service questions)
- Application Troubleshooting
Production and Non-Production environment platform monitoring for alarms and performance issues on systems, applications, databases and network/customer connectivity.
Team closely with Network Operations, Server Operations, Security Operations, Application Operations and Customer Service Center to help design, manage, and maintain alerts into the Service Desk - NOC area as well as interface with these teams as needed in support of end user or customer requests/issues.
Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and aid wherever needed or requested.
Be able to carefully follow written instructions to execute troubleshooting and feedback when the written instruction requires updates.
Support/Perform Project Tasks, Requirements and other Operations deliverables, as requested.
Learn and understand all provided training materials associated with the industry, application, customer service, and related processes/procedure.
Gain a thorough understanding of internal processes and assist as needed

Qualifications

Job Qualifications:

A passion for customer service and satisfaction and wanting to have a positive impact on your teammates.
Minimum 1-3 years of customer service experience with a technical Helpdesk or customer facing position.
Familiarity with Linux, Windows, AI/Co-Pilot, MAC OS Operating Systems, Networking concepts, AWS concepts, and Security concepts and terminology.
Microsoft Office troubleshooting skills and Desktop support experience.
Excellent written and verbal communication skills and the ability to author professional and easy to follow instructions and correspondence.
Initiative, critical thinking and good follow-through.
Being a self-starter and an excellent team player.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now

Refine Your Search

technician ii jobs in karnataka

Customer Service Rep II

Certifier II (Medical Devices)

Manager -Supplier Quality

BIM Engineer II / Senior BIM Engineer (OBD - Structure)

AVE Tier II- Bengaluru, India

Technician - Electrical

Assistant Manager - Manufacturing

Technician II - Electrical - UGV

Certifier II (Industrial Products)

RME Manager II, RME

Senior Salesforce Developer – Field Service

DGM,HR

Sr Python Automation Test Engineer - SDET

HVAC Technician/Installer

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