Uppal Kalan Hyderabad Telangana Call center executive Jobs – 75 Open Jobs Today

MyHR Live Support Advisor [S], MHLS Advisor [S]
ADCI - Karnataka - A66 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
Business Development Associate (BDA)
EBG Group —Hyderabad, Telangana
- ₹3,00,000 - ₹4,20,000 a year
- Full-time
- Sales
- Business development
- Project management
- Health insurance
- Cell phone reimbursement
Quick apply
Voice Process Executive
KALAKAR INDIA —Gachibowli, Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- Walk-in
- English
- Microsoft Office
- 12th Pass
Quick apply
EXECUTIVE N - SALES COMMERCIAL
Asian Paints —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- B.Sc
Voice Process Executive
Bluewings Consultancy Pvt Ltd —Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
7d
Receptionist / Front Office Executive
Nowmi Child Guidance Center —Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Associate, Lab Delivery Excellence - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Technical Specialist-App Development
BirlaSoft —Hyderabad, Telangana
- APIs
- Agile
Workflow Analyst I, CXQO
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- SQL
- AWS
Customer Success management Senior Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Salesforce
- Microsoft Office
- Project management
Business Development Manager – Franchise Sales
EBG Group —Hyderabad, Telangana
- Up to ₹60,000 a month
- Full-time
- Walk-in
- Sales
- Marketing
- Salesforce
Quick apply
Tele Caller Executive
The Boon IVF & Fertility —Khajaguda, Hyderabad, Telangana
- ₹15,000 - ₹22,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Quality Associate, LMAQ, Last Mile Analytics and Quality (LMAQ)
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Computer science
- Microsoft Excel
- English
IT Support Assoc II (ONS), IT Services Variable
ADCI HYD 20 SEZ - H94 —Hyderabad, Telangana
- Full-time
- Customer service
- Windows
- AWS
AVP - Cloud Support Engineer
GCC India —Hyderabad, Telangana
- Full-time
- Computer Science
- Master's degree
- AWS
Corporate Recruiter
IntouchCX —Hyderabad, Telangana
- Full-time
- Human resources
- Recruiting
- Communication skills
IT Executive
Ferty9 Fertility Center —Hyderabad, Telangana
- From ₹30,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Health insurance
- Paid sick time
Quick apply
Call Center Executive
Life Slimming & Cosmetic Clinic Private Limited —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
Quick apply
Senior Director, Technology Operations & Platform Reliability
Regeneron —Hyderabad, Telangana
- Azure
- Computer Science
- AWS
- Health insurance
- Paid time off
Guest Relations Executive
Netplay Sports Pvt Ltd —Hyderabad, Telangana
- ₹2 - ₹3 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply

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MyHR Live Support Advisor [S], MHLS Advisor [S]

ADCI - Karnataka - A66 -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Customer service
Call center experience
English
Technical support
Microsoft Office
Master's degree
Analysis skills
Project management
Bachelor's degree
Human resources
Computer networking
Communication skills
Instructional design

Full job description

DESCRIPTION

At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.

Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services.
As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues.
You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends.

Key job responsibilities
Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:

Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession.
Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved.
Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.
Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.
Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.
Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.
Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.
Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.
Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.

This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you!

BASIC QUALIFICATIONS

Bachelor's degree or Advanced Degree
Experience in English-language communication skills, both written and verbal
6+ months of customer service experience
6+ months of human resources experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Flexible with Voice and chat process
6+ months of experience in contact center, customer service, human resources, technical support or equivalent experience.

PREFERRED QUALIFICATIONS

1+ years of human resources experience
1+ years of customer service experience
1+ years of technical support experience
1+ years of Microsoft Office products and applications experience
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network and experience in networking administration and troubleshooting
Experience in human resources
Bachelor's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

call center executive jobs in uppal kalan hyderabad telangana

MyHR Live Support Advisor [S], MHLS Advisor [S]

Business Development Associate (BDA)

Voice Process Executive

EXECUTIVE N - SALES COMMERCIAL

Voice Process Executive

Receptionist / Front Office Executive

Associate, Lab Delivery Excellence - Hyderabad

Technical Specialist-App Development

Workflow Analyst I, CXQO

Customer Success management Senior Analyst

Business Development Manager – Franchise Sales

Tele Caller Executive

Quality Associate, LMAQ, Last Mile Analytics and Quality (LMAQ)

IT Support Assoc II (ONS), IT Services Variable

AVP - Cloud Support Engineer

Corporate Recruiter

IT Executive

Call Center Executive

Senior Director, Technology Operations & Platform Reliability

Guest Relations Executive

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