Chennai Tamil Nadu Service delivery director Jobs – 131 Open Jobs Today

SVP - Operations Support Group Manager - Workforce Optimization
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
13d
Director of Product Management
ACV Auctions —Chennai, Tamil Nadu
- Full-time
- English
- SQL
- Machine learning
Quick apply
Personal Assistant to Director
Gympac Ventures Private Limited —Chennai, Tamil Nadu
- ₹25,000 - ₹32,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health insurance
- Paid sick time
Quick apply
Senior Director - Architecture & Interior Design Management
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- PMP
- Master's degree
- Project management
Associate Director
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Travel
- No travel
- Communication skills
associate director, talent partnership, enterprise
Randstad Enterprise —Chennai, Tamil Nadu
7d
General Manager – Finance & Operations
Spartek Ceramics India Ltd —Chennai, Tamil Nadu
- ₹18,00,000 - ₹21,00,000 a year
- Full-time
- Management
- Inventory management
- Finance
Quick apply
6d
Director–Services Marketing (Agentic AI/BPO/BPS)
Cognizant —Chennai, Tamil Nadu
- Full-time
- Remote
- Marketing
- Master's degree
- Project management
Director - Data Ops & Data Foundation for Global Operations
AstraZeneca —Chennai, Tamil Nadu
- Full-time
- Azure
- Machine learning
- Product management
8d
Director of Engineering
OneMagnify —Chennai, Tamil Nadu
- Full-time
- Management
- PMP
- DevOps
- Paid holidays
- Health insurance
Testing-PM0-Off campus
EY —Chennai, Tamil Nadu
- Oracle
- Computer Science
- Java
Projects & Operations Manager
Festivals From India —Chennai, Tamil Nadu
- ₹10,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Director of QA
Valor PayTech —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Director
R1 RCM, Inc. —Chennai, Tamil Nadu
- Full-time
Director - Real Estate Budget & Financial Planning (India & APAC)
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Finance
- Master's degree
- Bachelor's degree
Business Development Associate
Socialzog —Chennai, Tamil Nadu
- ₹15,000 - ₹40,000 a month
- Part-time
- Remote
- Sales
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Director, Competence Center Controls
Vestas —Chennai, Tamil Nadu
- Full-time
- Mentoring
- Recruiting
- Agile
Service Delivery Operations Associate Manager
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Director of QA
VALOR PAYTECH INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
Facilities & Workplace Experience Manager
Kinaxis Inc. —Perungudi, Chennai, Tamil Nadu
- Full-time
- Hospitality
- Microsoft Excel
- Project management

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SVP - Operations Support Group Manager - Workforce Optimization

Citi -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
13 days ago

Qualifications

Master's degree
Bachelor's degree
Communication skills
Banking

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Operations Support Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Design, oversee, and evaluate operative strategies to have efficient processes, improve the customer experience, and reduce losses to the institution
Design strategies that generate improvements
Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs)
Oversee all policies and procedures are in place to ensure operations run within the highest quality standards, Fraud and Regulatory Risks are minimized, and customers have a positive experience
Develop proposals for all initiatives and communicate opportunities and progress against the proposal in a concise and timely manner to senior leadership
Provide judgements based on analysis of facts and a diverse range of internal and external sources in complicated, unique, and dynamic situations
Negotiate internally and communicate management report to senior management, recommending next course of action
Participate in improvement projects with internal and external stakeholders
Partner with senior line directors to identify opportunities and communicate conclusions and analysis back to senior management
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

10+ years of relevant experience
Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63,
Experience in management position related to Operations function
Experience in Finance or Banking
Consistently demonstrates clear and concise written and verbal communication

Education:

Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

service delivery director jobs in chennai tamil nadu

SVP - Operations Support Group Manager - Workforce Optimization

Director of Product Management

Personal Assistant to Director

Senior Director - Architecture & Interior Design Management

Associate Director

associate director, talent partnership, enterprise

General Manager – Finance & Operations

Director–Services Marketing (Agentic AI/BPO/BPS)

Director - Data Ops & Data Foundation for Global Operations

Director of Engineering

Testing-PM0-Off campus

Projects & Operations Manager

Director of QA

Director

Director - Real Estate Budget & Financial Planning (India & APAC)

Business Development Associate

Director, Competence Center Controls

Service Delivery Operations Associate Manager

Director of QA

Facilities & Workplace Experience Manager

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Discover your future at Citi

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