Borivali East Mumbai Maharashtra Operations team leader Jobs – 1648 Open Jobs Today

Officer, Branch Relationship Manager, Growth, Consumer Banking Group
DBS Bank —Borivali, Mumbai, Maharashtra
- Full-time
- Master's degree
- 12th Pass
- Bachelor's degree
8d
Area Manager View Jobs
Swiggy —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Leadership
- Communication skills
1d
External Hiring|Team Leader Operations|International|28032026
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
External Hiring|Team Leader- Operations|International|01022026
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
External Hiring|Team Leader - Operations|International|18102025
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
General Manager
Whispering Woods —Bhiwandi, Maharashtra
- ₹40,000 - ₹9,00,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Business Administration
- Food provided
Quick apply
Team Leader KYC
Wahed —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Finance
- Bachelor's degree
- AI
Assistant Manager - Operations
WNS Global Services —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Quick apply
8d
External Hiring|Team Leader- Operations|Domestic|24012026
TGBPL TP India - DBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Senior Manager Strategy & Operations - Mumbai
BI India —Mumbai, Maharashtra
- Online application
- Master's degree
- Business development
- Bachelor's degree
Operations Executive - MEC
DHL —Mumbai, Maharashtra
- Email
- Microsoft Office
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Operations Executive - VPE
DHL —Mumbai, Maharashtra
- Email
- Management
- Up to 50% travel
- Microsoft Office
- Health insurance
- Paid time off
Team Leader- Operations|Domestic|03102025
TGBPL TP India - DBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Sr Operations & Production Manager- Events Industry
RH Experience LLP -(Rigger House) —Andheri East, Mumbai, Maharashtra
- ₹65,000 - ₹80,000 a month
- Full-time
- Budgeting
- In-person
- Time management
- Health insurance
- Paid time off
Quick apply
Customer Fulfilment Team Manager
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- Engineering
Head of Operations
DJRS HOSPITALITY —Bandra, Mumbai, Maharashtra
- ₹70,000 - ₹1,00,000 a month
- Weekend availability
- Hospitality
- Analysis skills
- Team management
- Flexible schedule
- Food provided
Quick apply
AVP Operations
TheKnowledgeHIve —Mumbai, Maharashtra
- ₹40,00,000 - ₹50,00,000 a year
- Full-time
- PMP
- Master's degree
- Project management
Quick apply
Learning Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Associate Director, Global Finance Operations
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Associate - Operations - Operations - CBS - RM - PROJ & OPERATIONS - Mumbai
EY —Mumbai, Maharashtra
- Computer Science
- Master's degree
- Databases

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Officer, Branch Relationship Manager, Growth, Consumer Banking Group

DBS Bank -
Borivali, Mumbai, Maharashtra

Apply Now

Job details

Full-time
8 days ago

Qualifications

Master's degree
12th Pass
Bachelor's degree
MBA
Communication skills
Banking

Full job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.

Responsibilities

To deliver exceptional volume and revenue performance with a primary focus on acquiring new-to-bank (NTB) DBS clients having an AUM

INR 1 million through a “need-based approach,&rdquor; while also engaging and growing existing clients.
To drive sustained acquisition momentum through active sourcing, local market penetration, and network building, and ensure client coverage and product penetration via cross-sell and up-sell of DBS products and services.
To manage & maintain the highest customer satisfaction and service levels through proactive client engagement & relationship management, coordinating internally with DBS Service, Distribution, and Product teams.
Primary ownership of NTB acquisition: Consistently acquire and upgrade quality clients in the branch catchment with a strong focus on sourcing new affluent clients into the Treasures segment.

Build and execute a robust acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate and community engagement.
Engage with existing customers to deepen the wallet share through retention and growth of AUM.

Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth for both newly acquired and existing clients.
Ensure proper implementation & execution of product strategies through effective relationship management.
Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.
Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.
Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.

Establish DBS as the primary banker for newly acquired clients and strengthen its position as a prominent banking provider through consistent acquisition and superior service delivery.
Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M

Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Requirements

Minimum 2 years of experience in a reputed bank and proficient in banking products
Preferably MBA (not mandatory)
Mandatory - Graduate (10+2+3 years of education)
AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage
Strong Relationship Management and influencing skills
Strong service orientation, customer-centric behavior
Effective probing and listening skills.
Self-driven and ambitious.
Good written and verbal communication skills
Results-orientated & the ability to deliver results under pressure
In-depth knowledge of local market and competition.
Understanding of competitive positioning
Focused on developing image and goodwill of the brand
Creative, inquisitive mind with problem solving abilities
Ability to deliver results within tight timelines
Attention to details, analyzing abilities
Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures
Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
Understanding of KYC requirements & Anti-money Laundering Policies.
Knowledge of financial markets and products to assist in meaningful engagement with client
Management of clients and prospects for acquisition and deepening of wallet share
Close interaction with Branch Manager, BOSH, CSO, CH, RH, Treasures RM’s and Treasures Elite Team Leader
Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Branch Product specialists for effective skill / knowledge
Development of self and explore potential in existing books through joint engagement with clients

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Location:

Borivli, Mumbai

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

operations team leader jobs in borivali east mumbai maharashtra

Officer, Branch Relationship Manager, Growth, Consumer Banking Group

Area Manager View Jobs

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