Sembiam Chennai Tamil Nadu Banking associate Jobs – 197 Open Jobs Today

Senior Associate
Wipro Limited —Chennai, Tamil Nadu
- Bachelor's degree
- Banking
5d
Associate Admin
Xerago E-Biz Service —Perungudi, Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Associate, Balance sheet Management (BSM)
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Outlook
- Data analysis skills
- Finance
- Health insurance
- Paid sick time
Mergers and Acquisitions Management
Trimble —Chennai, Tamil Nadu
- Online application
- English
- Finance
- Master's degree
Senior Associate
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Travel
10d
Accounts Payable Associate ( Corporate Credit card process)
ICON Plc —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
- Health insurance
7d
Senior Process Associate
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Oracle
- Travel
- Financial services
Senior Associate - Credit Operations
Yubi —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Finance
- Analysis skills
Delivery Operations Associate
Accenture —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Agile
- Communication skills
Capital Markets Services Associate
Accenture —Chennai, Tamil Nadu
- Full-time
- English
- Banking
Sr. Associate - F&A - I2C 5B
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Delivery Operations Associate Manager
Accenture —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Analysis skills
Associate AR
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Associate Director, Balance Sheet Management (BSM)
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Outlook
- Data analysis skills
- Finance
- Health insurance
- Paid sick time
Associate Director - Affluent Relations
Standard Chartered —Chennai, Tamil Nadu
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
14d
Associate Director
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Travel
- No travel
- Communication skills
Associate Territory Manager - GND
DHL —Chennai, Tamil Nadu
- Email
- Up to 50% travel
- Sales
- Master's degree
- Health insurance
- Paid time off
Senior Associate Engineer - AI Services
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Senior Associate / Lead - Employee Volunteering Partnerships
Bhumi —Chennai, Tamil Nadu
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Leadership
Service Delivery Operations Associate Manager
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree

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Senior Associate

Wipro Limited -
Chennai, Tamil Nadu

Apply Now

Job details

5 days ago

Qualifications

Bachelor's degree
Banking

Full job description

Job Title: Senior Associate
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 8/29/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃÂ¢ÃÂÃÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃÂ¢ÃÂÃÂ and clientsÃÂ¢ÃÂÃÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Retail Banking(BA) .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

banking associate jobs in sembiam chennai tamil nadu

Senior Associate

Associate Admin

Associate, Balance sheet Management (BSM)

Mergers and Acquisitions Management

Senior Associate

Accounts Payable Associate ( Corporate Credit card process)

Senior Process Associate

Senior Associate - Credit Operations

Delivery Operations Associate

Capital Markets Services Associate

Sr. Associate - F&A - I2C 5B

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Associate AR

Associate Director, Balance Sheet Management (BSM)

Associate Director - Affluent Relations

Associate Director

Associate Territory Manager - GND

Senior Associate Engineer - AI Services

Senior Associate / Lead - Employee Volunteering Partnerships

Service Delivery Operations Associate Manager

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