Dombivali Thane Maharashtra Guest relations executive Jobs – 56 Open Jobs Today

Front Office Executive
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Hospitality
- Bachelor's degree
- Diploma
Quick apply
Guest Relation Executive
Arenja Holdings —Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Health insurance
Quick apply
9d
Guest Relationship Executive
Onevasco —Mumbai, Maharashtra
- ₹10,000 - ₹13,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
Reservation Executive
AccorHotel —Mumbai, Maharashtra
- Full-time
- Hospitality
Quick apply
14d
Sales Executive @ ibis Navi Mumbai
AccorHotel —Navi Mumbai, Maharashtra
- Full-time
- Sales
- Phone etiquette
- Communication skills
Quick apply
10d
General Manager- JW Marriott Mumbai Juhu
Marriott International, Inc —Mumbai, Maharashtra
- Weekend availability
- Bachelor's degree
- Business Administration
- Flexible schedule
14d
Guest Relation Executive
Mastro Real Tech Pvt Ltd —Navi Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Social Media , Head Brand Marketing & PR
Della Group —Mumbai, Maharashtra
- Master's degree
- Travel
- Business Administration
2d
Manager - IR & Admin
Larsen & Toubro —Mumbai, Maharashtra
- Administrative experience
- Bachelor's degree
- Human resources
Front Desk Executive
Reflex Realty LLP —Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Front Desk Executive
Prashant Mittal and Associates —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
AsstMgr-Front Office I
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Manager - Admin
ideaForge —Navi Mumbai, Maharashtra
- Full-time
- Administrative experience
Assistant Front Office Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Event GRE/Hostess - Mumbai
Elite Butlers —Mumbai, Maharashtra
Quick apply
Concierge Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
2d
Front Desk Executive
DNEG —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Office Manager
Marriott International, Inc —Navi Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
2d
Front Desk Manager
Marriott International, Inc —Navi Mumbai, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Front desk
Assistant Front Desk Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass

I want to receive the latest job alerts for guest relations executive in dombivali thane maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest relations executive jobs near dombivali thane maharashtra

Concierge jobs in Mumbai, Maharashtra

Front Desk Agent jobs in Mumbai, Maharashtra

Assistant Front Office Manager jobs in Mumbai, Maharashtra

Sales Executive jobs in Navi Mumbai, Maharashtra

Front Office Manager jobs in Navi Mumbai, Maharashtra

Guest Service Agent jobs in Mumbai, Maharashtra

Host Hostess jobs in Mumbai, Maharashtra

Social Media Specialist jobs in Mumbai, Maharashtra

General Manager jobs in Mumbai, Maharashtra

Front Office Specialist jobs in Tardeo, Mumbai, Maharashtra

Librarian, Office Work In School jobs in Chandigarh, Chandigarh

Front Office Specialist jobs in Nanakramguda, Hyderabad, Telangana

Front Office Specialist jobs in Roorkee, Uttarakhand

Back Office jobs in Kolkata, West Bengal

School Office jobs in Delhi, Delhi

Front Office Specialist jobs in Dehradun, Uttarakhand

Service Concierge jobs in Mumbai, Maharashtra

Front Office, Concierge jobs in Kolkata, West Bengal

Concierge jobs in Pune, Maharashtra

Front End Developer jobs in Thane District, Maharashtra

Front Office Executive

FAIRMONT -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Hospitality
Upselling
Bachelor's degree
Hospitality Management
Diploma
Hotel experience

Full job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Position Summary

At Fairmont Mumbai, the Front Office Executive is the face of the hotel and the first ambassador of the Fairmont brand. This role is responsible for creating memorable luxury experiences by delivering intuitive, personalized, and gracious service throughout every stage of the guest journey. The incumbent ensures seamless arrival and departure experiences while anticipating guest needs, building meaningful relationships, and consistently exceeding expectations in line with Fairmont's luxury hospitality standards.

Key Responsibilities

Luxury Guest Experience

Welcome every guest with genuine warmth, professionalism, and personalized recognition.
Create exceptional first and lasting impressions through refined service and attention to detail.
Deliver seamless, efficient, and memorable arrival and departure experiences.
Anticipate guest preferences and proactively exceed expectations.
Recognize repeat guests, VIPs, ALL – Accor Live Limitless members, and long-stay guests while ensuring personalized service.
Build meaningful relationships with guests to encourage loyalty and repeat visits.
Own guest concerns from start to resolution with empathy, urgency, and professionalism.

Front Office Operations

Perform check-in and check-out procedures accurately and efficiently.
Allocate rooms strategically based on guest preferences, operational requirements, and revenue opportunities.
Maintain complete accuracy of guest registration and profile information.
Coordinate room moves, upgrades, special requests, and transportation arrangements.
Ensure guest preferences are captured and updated in Opera Cloud/PMS.
Monitor room inventory in collaboration with Housekeeping and Reservations.

Butler-Level Personalized Service Mindset

Anticipate guest requirements before they are requested.
Coordinate personalized celebrations, amenities, and special occasions.
Maintain awareness of guest preferences including dining choices, room preferences, and special occasions.
Deliver intuitive luxury service that creates emotional connections.

Guest Relations

Handle guest complaints with confidence, empathy, and ownership.
Empowered to recover service failures promptly following Fairmont luxury service standards.
Engage guests throughout their stay to identify opportunities for enhancing their experience.
Ensure every guest departs delighted.

Revenue Generation

Maximize room revenue through strategic room upgrades.
Promote Fairmont Gold experiences and hotel facilities.
Drive enrolment into ALL – Accor Live Limitless Loyalty Programme.
Recommend dining outlets, spa experiences, and hotel services.
Support upselling initiatives while maintaining authentic guest engagement.

Cashiering & Financial Accountability

Process all guest transactions accurately.
Maintain complete cashiering compliance.
Balance cash float and shift reports.
Ensure all financial transactions comply with audit standards.

Operational Excellence

Ensure flawless shift handovers.
Maintain accurate daily reports and guest records.
Collaborate closely with Housekeeping, Concierge, Guest Relations, Engineering, Security, Spa, and Food & Beverage.
Support smooth hotel operations during high occupancy and VIP movements.

Brand Standards

Uphold Fairmont Brand Standards and Luxury Service Culture.
Maintain impeccable grooming and professional presentation.
Ensure lobby and reception areas reflect luxury standards at all times.
Demonstrate elegance, sophistication, and discretion in every guest interaction.

Health, Safety & Compliance

Adhere to all Fairmont, Accor, and statutory policies.
Comply with Fire & Life Safety procedures.
Ensure guest confidentiality and data privacy.
Participate in mandatory learning and brand certification programmes.

Qualifications

Qualifications

Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
Certification in Luxury Hospitality is an added advantage.

Additional Information

Experience

2–5 years' experience in Front Office Operations within luxury or upper-upscale hotels.
Prior experience with luxury international hotel brands is preferred.
Experience with Opera Cloud PMS is highly desirable.

Quick apply

Refine Your Search

guest relations executive jobs in dombivali thane maharashtra

Front Office Executive

Guest Relation Executive

Guest Relationship Executive

Reservation Executive

Sales Executive @ ibis Navi Mumbai

General Manager- JW Marriott Mumbai Juhu

Guest Relation Executive

Social Media , Head Brand Marketing & PR

Manager - IR & Admin

Front Desk Executive

Front Desk Executive

AsstMgr-Front Office I

Assistant Manager - Admin

Assistant Front Office Manager

Event GRE/Hostess - Mumbai

Concierge Manager

Front Desk Executive

Front Office Manager

Front Desk Manager

Assistant Front Desk Manager

I want to receive the latest job alerts for guest relations executive in dombivali thane maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected