Karol Bagh Delhi Delhi Customer support coordinator Jobs – 139 Open Jobs Today

Major Incident Management Lead
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Customer service
3d
Coordinator of Rotary Grants, New Delhi, India
Rotary International —Delhi, Delhi
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Flexible schedule
Quick apply
Sales Coordinator
Denzour Nutrition —Jasola, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Paid time off
- Paid sick time
Quick apply
Academic Coordinator GoGlobalWays | Janakpuri, New Delhi
GoGlobalWays —Janakpuri, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
6d
Client Services Manager (IT Service)
SNA WEB TECHNOLOGIES PVT. LTD. —Noida, Uttar Pradesh
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
CRM Cum Sales Coordinator
Maharashtrafeeds pvt ltd —Jahangir Puri A Block, Delhi, Delhi
- ₹25,000 - ₹32,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Sales Cordinator
Valueline Trade pvt ltd —Delhi, Delhi
- ₹11,532.08 - ₹50,318.16 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Business Development Executive (BDE)
First Connect Worldwide LLC —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Food provided
Quick apply
10d
CRM Executive
Durga Bhai & Co. —Pitampura, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Salesforce
- English
- Analysis skills
- Health insurance
Quick apply
Customer Support Coordinator
Jolly Engineering Works —Jahangirpuri, Delhi, Delhi
- ₹20,000.00 - ₹29,855.80 a month
- Full-time
- CRM software
- Customer service
- Business Administration
Quick apply
10d
Project Coordinator (Handloom Trainer )
Ekal Gramothan Foundation —Pitampura, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
Quick apply
3d
Service Coordinator
Incise Infotech Limited —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
Operations Coordinator – Solar panels & Hot Water Systems
Ohm Energy Pty Ltd —Noida, Uttar Pradesh
- ₹15,000 - ₹40,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Work from home
Quick apply
Order & Operations Coordinator to Managing Director (EA to MD)
Arora Engineering works —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Life insurance
Quick apply
Volunteer Management Coordinator
ETASHA Society —South Delhi, Delhi, Delhi
- ₹25,000 a month
- Email
- English
- Project management
- In-person
- Health insurance
Quick apply
Inside Service Coordinator
AMETEK, Inc. —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Co-ordinator
Aero plast ltd. —Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
11d
Executive Assistant to CEO
The Rescue Federation —South Delhi, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
10d
Sales Coordinator
SAJ Industries Private Limited —Noida, Uttar Pradesh
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Sales Coordinator
Madhu Instruments —Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Bachelor's degree
Quick apply

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Major Incident Management Lead

Kyndryl -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
3 days ago

Qualifications

ITIL Certification
Incident management
Customer service
Help desk

Full job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process.

At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery.

You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution.

As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged.

With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan.

If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

At least 5 years of experience in a key IT discipline such as desktop field services, network support, applications, security, or IT management
Capability to navigate effectively between infrastructure and application platforms, businesses and functions, end users and senior management
Expertise in desktop, technical, and help desk support, incident management, and service improvement
Experience in SLA Management/Service Management
Expertise in customer service and customer communications

Preferred Skills and Experience

ITIL certified
High level communicator with good written and verbal skills

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Apply Now

Refine Your Search

customer support coordinator jobs in karol bagh delhi delhi

Major Incident Management Lead

Coordinator of Rotary Grants, New Delhi, India

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Academic Coordinator GoGlobalWays | Janakpuri, New Delhi

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Order & Operations Coordinator to Managing Director (EA to MD)

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