Fursungi Pune Maharashtra Customer support associate Jobs – 115 Open Jobs Today

Associate - TAC
ZS —Pune, Maharashtra
- Online application
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Work from home
1d
Business Associate
Chandan Tech Solutions Pvt ltd —Pimpri-Chinchwad, Maharashtra
- ₹2,79,832.12 - ₹12,25,655.59 a year
- Full-time
- Bachelor's degree
- In-person
Quick apply
Training Specialist, Training Specialist
ASSPL - Maharashtra - C32 —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Administrative Associate - Level III - General Management
Cummins Inc. —Pune, Maharashtra
- English
- 12th Pass
- Data entry
Associate Coordinator
Cosmic Byte —Pimpri-Chinchwad, Maharashtra
- ₹18,000.00 - ₹22,82,240.22 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Associate , SW Eng
Northern Trust Corp. —Pune, Maharashtra
- Weekend availability
- Software troubleshooting
- B.Sc
- English
Business Development Officer (BDO)
UNOKARD —Pune, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Business development
Quick apply
11d
Operations Associate
Wolters Kluwer —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Mgr. Product Support
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Microsoft Excel
- Salesforce
- Microsoft Office
11d
Senior Associate - Financial Services Operations
SS&C Technologies —Pune, Maharashtra
- Full-time
- Computer skills
- Communication skills
Customer Support Associate for UK, US , AUS and Canadian process
Apex Referrals —Yerawada, Pune, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
XMECK Office – Technology & Business Coordinator
ERANEST TECHNOWARE PVT LTD —Pune, Maharashtra
- ₹1,50,000 - ₹4,70,000 a year
- Full-time
- B.Sc
- Master's degree
- C++
- Cell phone reimbursement
- Flexible schedule
Quick apply
Service Desk Analyst I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate Director - Continuous Improvement
TIAA —Pune, Maharashtra
- Online application
- Bachelor's degree
- Continuous improvement
- Agile
8d
Associate Representative, Customer Service Operations
Cencora —Pune, Maharashtra
- Full-time
- CRM software
- Customer service
- Salesforce
Business Development, Advertising
Atomium Labs —Koregaon Park, Pune, Maharashtra
- ₹35,000 - ₹80,000 a month
- Full-time
- Sales
- English
- Master's degree
- Health insurance
Quick apply
Business Associate
Unitech enterprises —Pimpri-Chinchwad, Maharashtra
- ₹2,50,000 - ₹3,50,000 a year
- Part-time
- Sales
- Business development
- Project management
Quick apply
Analyst – Technology Support Services
Integrative Systems —Pune, Maharashtra
- Weekend availability
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
Senior Executive
EXL Service —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Associate Provisioning Analyst
LogicMonitor —Pune, Maharashtra
- CRM software
- Computer science
- Salesforce
5d

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Associate - TAC

ZS -
Pune, Maharashtra

Apply Now

Job details

Permanent
1 day ago

Benefits

Work from home

Qualifications

FTP
Network installation
ITIL Certification
System administration
Microsoft Outlook
Software troubleshooting
SCCM
Customer service
English
Windows
Master's degree
Bachelor's degree
ServiceNow
Customer support
Communication skills
Active Directory
Intune
VPN

Full job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you'll do: TAC Associate in the Enterprise will…

We seek TAC Associates to join our WTC office in Pune, India. TAC Associates handle 1st level support calls/emails/chats from ZS offices worldwide in a user environment consisting of PC/MAC running the standard suite of business applications.

What you’ll Do:

Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access.
Provide L1 Technical Support for the Windows/MAC machines, printer ZS proprietary software.
Diagnose and resolve technical issues related to operating systems, applications, and hardware
Familiarity with basic networking concepts and protocols.
Common query topics include - VPN, Outlook (and other O365 Apps and Services), Active Directory and Exchange, Network Connectivity, Software Installation (using SCCM and Privilege Management), File Server and File Share access, FTP, Application specific issues, Intune Support & Management etc.
Handling administrative tasks such as tracking TAC calls/chats, timely follow up of all assigned tickets in your bin until closure, re-assigning tickets to the relevant L2 teams and following up via emails as required, assisting with organizational efforts, maintaining chargebacks for licensed software etc.
Additional TAC projects/tasks as assigned based on performance.

What you’ll bring:

Bachelor's degree required, master's degree desirable
Strong oral and written communication skills
Ability to approach problem-solving methodically and analytically
1-2 years of relevant experience in Customer Support, or preferably IT Helpdesk / Service Desk
Strong customer service orientation
Professional appearance and demeanor, with ability to exercise good judgment and discretion
Ability to work varied hours, enabling support in a 24/7 environment
A+ certification or Microsoft Certified Systems Administrator (desirable, not mandatory)
Experience with Service Now tool (desirable, not mandatory)
Certification in ITIL or similar framework.
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach

How you’ll grow:

Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com

Apply Now

Refine Your Search

customer support associate jobs in fursungi pune maharashtra

Associate - TAC

Business Associate

Training Specialist, Training Specialist

Administrative Associate - Level III - General Management

Associate Coordinator

Associate , SW Eng

Business Development Officer (BDO)

Operations Associate

Associate Mgr. Product Support

Senior Associate - Financial Services Operations

Customer Support Associate for UK, US , AUS and Canadian process

XMECK Office – Technology & Business Coordinator

Service Desk Analyst I

Associate Director - Continuous Improvement

Associate Representative, Customer Service Operations

Business Development, Advertising

Business Associate

Analyst – Technology Support Services

Senior Executive

Associate Provisioning Analyst

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