Golnaka Hyderabad Telangana Data analyst Jobs – 625 Open Jobs Today

Data Analyst
Wipro Limited —Hyderabad, Telangana
- SQL
- Bachelor's degree
- Communication skills
- Work from home
6d
MIS Analyst
IntouchCX —Hyderabad, Telangana
- Email
- Google Suite
- Microsoft Excel
- Master's degree
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Lloyds Technology Centre —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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Reporting Analyst I
TGBPL TP India - IBU —Hyderabad, Telangana
- Full-time
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Sr. Analyst - BI, Reporting and Data Visualization 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Access
- Computer Science
- English
Quick apply
Power BI Developer / Data Analyst
Kidde-Fenwal LLC —Hyderabad, Telangana
- Full-time
- Oracle
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Business Analyst II, Ops Analytics & Data Engineering
ADCI - BLR 14 SEZ - F07 —Hyderabad, Telangana
- Full-time
- Microsoft Excel
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- Bachelor's degree
15h
AI & Data Business Analyst
IntouchCX —Hyderabad, Telangana
- Full-time
- Computer Science
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Associate Analyst
Zeta Global —Hyderabad, Telangana
- Microsoft Excel
- Finance
- Master's degree
12h
Associate - Data and Analytics Advisory 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- English
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eHearings Analyst
Law In Order —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
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6d
Data Analyst
Amnet Digital —Hyderabad, Telangana
- SQL
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Data Analyst 1
Certara —Hyderabad, Telangana
- Full-time
- Remote
- Data analysis skills
- Master's degree
- Databases
Business Analyst 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- PMP
Quick apply
Data Analyst (Tibco Webfocus )
Unisys —Hyderabad, Telangana
- Full-time
- B.Sc
- SQL
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13d
Senior Analyst Data Analytics
Providence Global Center —Hyderabad, Telangana
- Part-time
- Microsoft Excel
- SQL
- Analysis skills
- Health insurance
5d
Data Visualisation Analyst
Pulsus Group —Hyderabad, Telangana
- Full-time
- SQL
- JavaScript
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Business Analyst - Data
Cohere Health —Hyderabad, Telangana
- SQL
- Bachelor's degree
- EMR systems
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5d
Data Analyst
TekFriday —Lingampally, Hyderabad, Telangana
- Full-time
- Computer Science
- Windows
- Master's degree
Business Analyst-Data Insights, Translation Services Operations
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Data analysis skills
- English
- Finance

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Data Analyst

Wipro Limited -
Hyderabad, Telangana

Apply Now

Job details

6 days ago

Benefits

Work from home

Qualifications

SQL
Bachelor's degree
Communication skills
Python
GIS

Full job description

Job Title: Data Analyst
City: Hyderabad
State/Province: Telangana
Posting Start Date: 9/1/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃÂ¢ÃÂÃÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃÂ¢ÃÂÃÂ and clientsÃÂ¢ÃÂÃÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Position: Data Analyst

Shift: 14:00 to 23:30

Qualification : Graduate

Experience: 4+ years

Essential Hiring Skills: -

Well versed with:
1. Dashboard Creation
2. SQL
3. Python Automation

Good at:
1. Insight Generation
2. Problem Solving
3. Critical Reasoning
Good spoken and written communication Skills
Google Sheets / Excel with metrics / KPI calculations
Ability to handle multiple jobs/projects at the same time
Attention to details

Good to have Hiring Skills: -

Experience implementing new operational workflows with the use of AI Automation tools

Responsibilities: -

Ensure on-time delivery and accuracy of deliverables (data, dashboard, and reports)
Analysis / Analytics for Performance Enhancement
Effective communication and presentation to stakeholders

Location: Hyderabad/ Bangalore Work from Home (Need to come to location for few days to collect assests incase shortlisted)

Mandatory Skills: Geographic Information Systems(Maps) .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

data analyst jobs in golnaka hyderabad telangana

Data Analyst

MIS Analyst

Risk & Control Analyst

Reporting Analyst I

Sr. Analyst - BI, Reporting and Data Visualization 4A

Power BI Developer / Data Analyst

Business Analyst II, Ops Analytics & Data Engineering

AI & Data Business Analyst

Associate Analyst

Associate - Data and Analytics Advisory 5A

eHearings Analyst

Data Analyst

Data Analyst 1

Business Analyst 4A

Data Analyst (Tibco Webfocus )

Senior Analyst Data Analytics

Data Visualisation Analyst

Business Analyst - Data

Data Analyst

Business Analyst-Data Insights, Translation Services Operations

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