Bengaluru Karnataka Work from home customer support Jobs – 144 Open Jobs Today

Senior Analyst – Mail Support (Customer Support)
Lowe's —Bengaluru, Karnataka
- Weekend availability
- Master's degree
- Bachelor's degree
- Business Administration
Senior Customer Success Manager
Syndigo —Bengaluru, Karnataka
- Remote
- Microsoft Excel
- Salesforce
- Analysis skills
Quick apply
5d
Customer Support Executive – Voice Process
Customer Support Executive – Voice Process —Whitefield, Bengaluru, Karnataka
- ₹16,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Customer Success Manager (Bangalore, India)
Atomicwork Inc —Bengaluru, Karnataka
- Hybrid work
- Up to 50% travel
- Project management
- Travel
- Paid time off
- Paid sick time
Quick apply
Customer Support Executive – Non Voice Process
Customer Support Executive – Voice Process —Bengaluru, Karnataka
- ₹16,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
12d
Customer Success Executive
Helira Energy Private Limited —Bengaluru, Karnataka
- Email
- Customer service
- English
- Office experience
Quick apply
10d
SME Sales Executive
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹5,80,000 - ₹6,00,000 a year
- Full-time
- Sales
- English
- In-person
- Health insurance
Quick apply
3h
Education Support Representative
MathWorks —Bengaluru, Karnataka
- Hybrid work
- CRM software
- English
- Bachelor's degree
Customer Support Representative
YG Connect Pvt Ltd —Basaveshwaranagar, Bengaluru, Karnataka
- ₹14,000 - ₹19,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Paid sick time
Quick apply
Associate Customer Success Manager
o9 Solutions —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- Master's degree
- Project management
- Work from home
Field Sales Executive
Amax Adhesive India Pvt. Ltd. —Bengaluru, Karnataka
- ₹30,000 - ₹50,000 a month
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Cell phone reimbursement
- Work from home
Quick apply
Order Management
Applied Materials —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Senior Product Support Analyst
Epsilon —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- Engineering
- English
“Teamcenter requirements, support and test management"
Bosch Group —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Technical Support Engineer 1 - Bengaluru
Exotel Techcom Pvt Ltd —Bengaluru, Karnataka
- Weekend availability
- Remote
- APIs
- Communication skills
Quick apply
Sales Engineer
Libera Electronics India Private Limited —Vijaya Nagar, Bengaluru, Karnataka
- From ₹50,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Work from home
Quick apply
Business Development Executive
Boost Tech —Bengaluru, Karnataka
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Project management
- Work from home
Quick apply
4d
Sales executive
Branvidia —Bengaluru, Karnataka
- ₹12,301.17 - ₹50,055.00 a month
- Part-time
- Hybrid work
- Sales
- Research
- Travel
- Work from home
- Flexible schedule
Quick apply
8d
IT Support Specialist II
BetterWorks —Bengaluru, Karnataka
- Full-time
- Sales
- Human resources
- IT
- Work from home
Accounts Executive
TGBPL TP India - DBU —Bengaluru, Karnataka
- Remote
- Data entry
- Work from home
7d

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Senior Analyst – Mail Support (Customer Support)

Lowe's -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Retail
Operations management
Supply chain
B.Com
Enterprise architecture
Master's degree
Bachelor's degree
Business Administration
MBA
Communication skills

Full job description

Lowe's India Pvt. Ltd. (LIPL) 6th Floor, Redwood (D3) Manyata Embassy Business Park, Hebbal Outer Ring Road, Nagawara, Location D3 STPI 3516 Category Corporate Job Id JR-02583840 Job Type Full time

JOB DESCRIPTION

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s India

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

Pricing team spans across Competitor Intel, Pricing crawling and validation, Pricing Operations as well as Promotional pricing and clearance teams. Pricing team is responsible for the execution of promotional pricing in promotional execution tool, validations of pricing to ensure execution is presented to the customer as expected, and communication to the stores for pricing issues. This team will be directly responsible for weekend support of the store support mailbox.

Job Summary:

The Senior Analyst is responsible for supporting the day-to-day operations of the pricing support mailbox and ensuring timely, accurate, and consistent resolution of store and business queries. This role handles complex or high-priority mailbox issues, supports queue management, and helps maintain service quality across the team.

The Senior Analyst works closely with the Manager to support workload balancing, response quality, process adherence, and escalation handling. This role also helps guide analysts and contractors on case handling, issue routing, and operational discipline.

(Shift Timings - 11 AM TO 8 PM or 2:30 PM TO 11:30 PM)

Roles & Responsibilities:

Core Responsibilities:

Manage day-to-day mailbox cases and ensure timely resolution within defined service expectations. Review complex or sensitive pricing support issues and determine the right action, routing path, or escalation. Ensure each case captures the issue clearly, along with store details, required action, and final response. Support queue management by helping balance workloads and prioritizing urgent or time-sensitive cases. Handle escalations and provide guidance on ambiguous issues. Perform quality checks on resolved cases to ensure accuracy and consistency. Identify recurring issue themes and support root-cause analysis. Help improve SOPs, case-handling guidelines, and mailbox documentation. Support onboarding and process training for analysts and contractor resources. Work closely with the Manager to maintain operational discipline and continuity across shifts.

Years of Experience:

4+ years of experience in Retail Operations, Shared Services, Support Operations, Pricing, or similar process-driven environments.
Experience in queue management, issue resolution, or support operations preferred.
Experience handling escalations and quality checks is preferred.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

B.com / BBM / MBA / Retail Operations Management

Skill Set Required

Primary Skills (must have)

Support operations and queue management
Issue triage and resolution
Strong written communication
Attention to detail
Quality control mindset
Problem solving
Stakeholder coordination
Process adherence and documentation

Secondary Skills (desired)

Excel or reporting knowledge
Experience in mailbox or service support teams
Basic root-cause analysis

This role will be part of a roster-based support model and may be required to provide support during both weekdays and weekends, based on business need. Shift assignments may rotate periodically to support workload balance, leave coverage, and service continuity.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now

Refine Your Search

work from home customer support jobs in bengaluru karnataka

Senior Analyst – Mail Support (Customer Support)

Senior Customer Success Manager

Customer Support Executive – Voice Process

Customer Success Manager (Bangalore, India)

Customer Support Executive – Non Voice Process

Customer Success Executive

SME Sales Executive

Education Support Representative

Customer Support Representative

Associate Customer Success Manager

Field Sales Executive

Order Management

Senior Product Support Analyst

“Teamcenter requirements, support and test management"

Technical Support Engineer 1 - Bengaluru

Sales Engineer

Business Development Executive

Sales executive

IT Support Specialist II

Accounts Executive

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