West Bengal Customer care manager Jobs – 103 Open Jobs Today

HR Operations - Engagement Manager
Capgemini Sogeti —Kolkata, West Bengal
- Microsoft Office
- Human resources
- Communication skills
- Health insurance
7d
Senior Recruiter
FACT Software Group —Kolkata, West Bengal
- ₹5,00,000 - ₹6,50,000 a year
- English
- Project management
- Recruiting
Area Sales Manager
Strathspey Labs Pvt Ltd —Kolkata, West Bengal
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
5d
Area Collection Manager - Digital Flows - Kolkata
Aditya Birla Group —West Bengal
- Management
Assistant Manager Housekeeping
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- No experience needed
- 12th Pass
14d
Territory Manager- Kolkata
Solenis —Kolkata, West Bengal
- Full-time
- Sales
- Salesforce
- Research
Manager - FWA
Aditya Birla Group —West Bengal
- Part-time
Food & Beverage Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
F&B Service Associate
Cedarroot Pvt Ltd —Kolkata, West Bengal
- ₹8,685.83 - ₹18,000.00 a month
- Full-time
- Serving
- Customer service
- In-person
- Paid time off
- Flexible schedule
Quick apply
14d
Customer Care Executive
Infytrics Buisness Solutions Pvt.Ltd. —Unknown, West Bengal
- English
- Computer skills
Quick apply
Sr. Sales Manager KA IVD
Mindray —Kolkata, West Bengal
- English
- Master's degree
- MBA
Account Manager - Sales
Siemens —Durgapur, West Bengal
- Full-time
- Electrical experience
- Bachelor's degree
Territory Sales Manager
Beckman Coulter Life Sciences —Kolkata, West Bengal
- Full-time
- Remote
- Up to 50% travel
- Travel
- Automotive diagnostics
- Paid time off
- Work from home
8d
Performance Marketing Executive
Kase Care Limited —Dover Lane, Kolkata, West Bengal
- ₹25,000.00 - ₹30,801.14 a month
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
Branch Manager - Direct Marketing
Aditya Birla Group —West Bengal
- Health insurance
Senior Product Designer - Cloud Update Service
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Travel
- Agile
- AI
6d
Strategic Account Manager
Fresenius Medical Care —Kolkata, West Bengal
- Full-time
- Sales
- English
- Master's degree
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Sales Girl
Beyond Desire —Barasat, West Bengal
- ₹12,000 - ₹14,000 a month
- Urgently hiring
- Sales
- Customer service
- 12th Pass
Quick apply
Field Operations Executive - Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
- Health insurance
Quick apply

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HR Operations - Engagement Manager

Capgemini Sogeti -
Kolkata, West Bengal

Apply Now

Job details

Permanent
7 days ago

Benefits

Health insurance

Qualifications

Microsoft Office
Human resources
HRIS
Communication skills

Full job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

We are seeking for an experienced HR Operations - Engagement Manager with 14+ years of relevant exposure to join our team. The successful candidate will help in driving the client engagement and satisfaction with HR Operations services through effective communication, support, and relationship management.

In this role you will play a key role in:

Serve as the primary point of contact for level 2 escalations from client.
Build and maintain strong relationships with all stakeholders to understand their needs and priorities and ensure timely and effective resolution.
Provide guidance and support to Team Members and Delivery Manager.
Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from stakeholders.
Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from various stakeholders.
Monitor employee satisfaction with services rendered and identify trends and areas for improvement.
Lead special projects and initiatives as assigned by senior management.

Your Profile

Proven expertise in HR Services, with a focus on employee engagement, HR service delivery, or HR operations.
Strong interpersonal skills, with the ability to build rapport and credibility with employees and stakeholders at all levels of the organization.
Excellent communication skills, including written, verbal, and presentation skills.
Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization.
Customer-centric mindset with a passion for delivering an exceptional employee experience.
Proficiency in HRIS systems and Microsoft Office Suite.
Customer-centric mindset with a passion for delivering an exceptional employee experience.
Strong problem-solving skills and attention to detail.

What you'll love about working here

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Capgemini in India comprises nearly 235,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem, and Tiruchirappalli.Make it real | www.capgemini.com/in-en.

Apply Now

Refine Your Search

customer care manager jobs in west bengal

HR Operations - Engagement Manager

Senior Recruiter

Area Sales Manager

Area Collection Manager - Digital Flows - Kolkata

Assistant Manager Housekeeping

Territory Manager- Kolkata

Manager - FWA

Food & Beverage Manager

F&B Service Associate

Customer Care Executive

Sr. Sales Manager KA IVD

Account Manager - Sales

Territory Sales Manager

Performance Marketing Executive

Branch Manager - Direct Marketing

Senior Product Designer - Cloud Update Service

Strategic Account Manager

Guest Service Associate - Front Office

Sales Girl

Field Operations Executive - Durgapur

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