Tamil Nadu Senior quality assurance manager Jobs – 155 Open Jobs Today

IVR Product Manager-C13
Citi —Chennai, Tamil Nadu
- Weekend availability
- Master's degree
- Supervising experience
- Bachelor's degree
Senior Delivery Management Leader - AI productivity solutions
EPAM Systems, Inc. —Coimbatore, Tamil Nadu
- Azure
- AWS
- Analysis skills
- Health insurance
- Paid time off
Senior Surveyor 2 (E&I)
Bureau Veritas —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Programmable logic controllers
- Project management
Senior Lead Quality Assurance Engineer
Monotaro Technologies India Private Limited —Chennai, Tamil Nadu
- Computer Science
- Java
- Bachelor's degree
Quick apply
Senior SDET Engineer
Yubi —Chennai, Tamil Nadu
- Full-time
- Azure
- Java
- AWS
Quality Assurance, Monitoring & Testing Sr. Analyst - AVP
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Team management
1d
Integrity Lead
Quest Global —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Software troubleshooting
- Engineering
Quick apply
Snr Manager, Engg Analyst - LARC
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Computer science
- Health insurance
- Paid sick time
5d
Senior Technical Lead
HCLTech —Chennai, Tamil Nadu
- Oracle
- Computer Science
- SQL
Sr. Business Analyst (with AEM experience) - Chennai, TN
Photon —Chennai, Tamil Nadu
- Computer Science
- Master's degree
- Bachelor's degree
General Manager Projects
Data Patterns —Chennai, Tamil Nadu
- Master's degree
- Project management
- Bachelor's degree
3838812-Manager
EXL Service —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Senior Engineer – Costing
Texmo Industries —Coimbatore, Tamil Nadu
- Analysis skills
- Project management
- Paid holidays
- Health insurance
IN_Manager_LMCC_GCC_Advisory_Chennai
PwC —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Oracle
- B.Sc
6d
Senior Executive - Claims Audit
EXL Service —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Sr. Executive - Quality Assurance
Sapphire Foods India —Chennai, Tamil Nadu
- Travel
Health Operations Senior Analyst
Accenture —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Communication skills
12d
IT Quality Senior Analyst - Assistant Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Master's degree
Production Manager
KAVERY INDUSTRIES —Karur, Tamil Nadu
- ₹18,345.67 - ₹69,392.24 a month
- Full-time
- Bachelor's degree
- Team management
- In-person
Quick apply
2h
Senior Manager - Projects (All India)
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹8 - ₹14 an hour
- Full-time
- Civil engineering
- PMP
- Project management

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IVR Product Manager-C13

Citi -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Master's degree
IVR
Supervising experience
Quality assurance
Bachelor's degree
Product management
Financial services
AI
Communication skills
Banking
Negotiation
SDLC

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Job Summary

The Product Management & Quality Assurance Senior Manager is a management level position responsible for overseeing both product management and quality assurance/ Testing functions. This role involves managing professional teams, setting strategy, providing leadership, and oversight. The individual will be responsible for the development of strategies, and tactics throughout the product lifecycle, while also developing and implementing testing standards and procedures to ensure the quality and timely delivery of IT systems and products. The overall objective is to drive product innovation, and ensure robust quality across product development and deployment, safeguarding the firm's reputation and adhering to regulatory standards.

Responsibilities

Manage and lead a team of professionals, including conducting performance evaluations, hiring, and disciplinary actions.
Develop product plans, strategies, and tactics, coordinating product lines through their lifecycle in collaboration with product and technology teams.
Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Provide assistance with a product or product component development within the IVR testing domain
When necessary, conduct product evaluations of vendors
Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives. Train and mentor the VRU testers in the execution of the automated test cases with the Cyara tool.
Develop and implement functional strategies requiring coordination and integration across various units.
Engage with external partners and vendors, managing relationships, negotiations, and agreements.
Develop and design quality assurance standards and procedures, ensuring adherence throughout the software development lifecycle.
Manage organizational process change and strive for continuous improvements and streamlining of processes within quality and testing.
Develop and implement methods for estimating cost, effort, and milestones for IT Quality activities.
Ensure consistency and quality of processes across the organization, particularly for testing activities.
Collaborate with client leads, development organizations, and business users to align testing strategies with business objectives.
Analyze organizational trends to improve processes and stay informed on industry trends in both product and quality assurance.
Produce performance testing workload definition and analysis, factoring in known or projected volumes and transaction mix, to ensure coverage of critical business transactions.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising others and creating accountability for standards.

Qualifications

12-18 years of relevant experience in product management, Project/Program management, and/or quality assurance leadership.
Previous supervisory experience across multi-function and/or global business units.
Experience with banking and Financial Services Automation initiatives will be an added advantage
In-depth understanding of the Systems Development Life Cycle (SDLC) processes.
Thorough understanding of end-to-end testing processes, including knowledge of CYAARA and other testing-related tools will be an advantage
Knowledge in Gen AI and Prompting Certifications will be preferred
In-depth knowledge of industry and competitor products/services.
Working knowledge of industry practices and standards in both product and quality assurance.
Ability to develop strategy, allocate resources, and inspire diverse teams.
Consistently demonstrates clear and concise written and verbal communication skills.
Demonstrated negotiation and diplomacy skills, with the ability to persuade and influence.
Primary Job Hours: 3:30 PM – 12:30 AM India Time M-F. Some weekend work necessary for install coverage to be determined on as needed basis

Education

Bachelor’s degree/University degree or equivalent experience.
Master’s degree preferred.

Job Family Group:

Product Management and Development

Job Family:

Product Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

senior quality assurance manager jobs in tamil nadu

IVR Product Manager-C13

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Production Manager

Senior Manager - Projects (All India)

I want to receive the latest job alerts for senior quality assurance manager in tamil nadu

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